Janet W, May 2024
"Smooth delivery service 🚚"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From start to finish, Martin Lee Sports and Prestige in Chesterfield went way above any expectations that I had of them. My BMW was delivered promptly and exactly as promised, with no delays or surprises. The car arrived in excellent condition and had been valeted to a high standard. The delivery driver took the time to walk through all of the car's features. I'm happy with my new BMW; it is everything I hoped for, and I would confidently recommend this dealership to anyone I know that is looking to buy a new motor.
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Smooth delivery service 🚚
Thank you for your wonderful review, Janet! We're delighted to hear that our delivery service exceeded your expectations and that your BMW arrived promptly and in excellent condition. It's great to know that our delivery driver was thorough in walking you through the car's features. We're thrilled that you're happy with your new BMW and appreciate your confidence in recommending us. Enjoy your new car and happy driving!
Best regards,
The Martin Lee Sports and Prestige Team 🚚
Shaun M, May 2024
"Seamless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a brown VW from Martin Lee a couple of weeks ago, and I couldn't be happier with the entire process. The salesman patiently went through all the details with me, ensuring that I understood everything clearly. No question was too much trouble for him. From the initial inquiry to the final paperwork, everything was seamless. A solid five-star service without a shadow of doubt! 😉
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Seamless
Thank you for your fantastic review, Shaun! We're thrilled to hear that you had a seamless experience purchasing your brown VW from us. It's great to know our salesman was patient and thorough, ensuring all your questions were answered and everything was clear. We strive to provide a five-star service, and your feedback confirms we're on the right track. Enjoy your new VW, and happy driving! 😉
Best regards,
The Martin Lee Sports and Prestige Team
Chloe, May 2024
"Vauxhall to Mercedes "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Towards the end of April, I parted ways with my Vauxhall for a Mercedes at Martin Lee Sports and Prestige in Chesterfield. I am absolutely thrilled with my new car, and it has brought a whole new level of joy to my driving experience. I was treated with the utmost respect and care by their sales rep, Darren. He was there for me every step of the way, answering any of my questions, addressing any concerns I had, and ensuring I was fully satisfied with my purchase. I highly recommend this dealership to anyone looking for a 5⭐ service, and I would definitely buy another car from them when I decide the time has come for me to upgrade.
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MARTIN LEE SPORTS AND PRESTIGE from Concept-R in response to Vauxhall to Mercedes
Thank you so much for sharing your experience, Chloe! We're delighted to hear that you're thrilled with your new Mercedes and that Darren provided you with exceptional service throughout the process. It's wonderful to know that you felt respected and well-cared for. Your recommendation means a lot to us, and we look forward to welcoming you back when it's time for your next upgrade. Enjoy your new car and happy driving!
Best regards,
The Martin Lee Sports and Prestige Team
Jordan, May 2024
"Truly amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After searching for the absolute impossible. We found the perfect car at
Martin Lee Sports and Prestige
Great service so highly recommended.
Cannot thank the guys enough for their help! Polite professional and really they went above and beyond.
Amazing first car buying experience.
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martin lee sports and prestige from Concept-R in response to Truly amazing
Hello Jordan,
Thank you for your amazing review! We're thrilled to hear that you found the perfect car at Martin Lee Sports and Prestige and that your first car buying experience was so positive. Our team is dedicated to going above and beyond to ensure that every customer feels supported and satisfied with their purchase. We're glad that you felt well cared for by our polite and professional staff. Your recommendation is greatly appreciated, and we look forward to assisting you in any future automotive needs. Enjoy the journey in your new car!
Best regards,
The Team at Martin Lee Sports & Prestige
Kayleigh C, April 2024
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Martin Lee Sports & Prestige deserves a solid 10 out of 10 from me. I'd happily do business with them again if I ever needed another car, and I wouldn't hesitate to recommend them to others. On the day of my visit, everything went smoothly and effortlessly. The atmosphere was relaxed, with no pressure or intimidation whatsoever. The team at Martin Lee Sports & Prestige are genuinely pleasant people who made the whole experience exciting and enjoyable. From their hospitality to the services provided, everything was fantastic. And to top it off, the car I purchased was a Mini Hatchback, which has been an absolute delight to drive.
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martin lee sports and prestige from Concept-R in response to Great experience
Hello Kayleigh,
Thank you for such a glowing review and for giving us a perfect score! We're delighted to hear that your experience at Martin Lee Sports & Prestige was smooth, pressure-free, and enjoyable. Our team aims to create a welcoming and relaxed atmosphere for all our customers, and we're thrilled that this was reflected during your visit. It's wonderful to know that your new Mini Hatchback has been delightful to drive. We truly appreciate your willingness to recommend us and look forward to the opportunity to assist you again in the future. Enjoy every journey in your Mini!
Warm regards,
The Team at Martin Lee Sports & Prestige
David N, April 2024
"Exceptional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience with Martin Lee Sports & Prestige was an absolute 10/10! I've had the pleasure of purchasing two vehicles from them, both of which have been outstanding. This time, I got my hands on a Volkswagen Polo, and it's been an absolute gem. The team at Martin Lee Sports & Prestige really knows their stuff and delivers superb service every time.
+0 Found this review helpful
martin lee sports and prestige from Concept-R in response to Exceptional service
Hello David,
Thank you for your exceptional review and for your continued trust in Martin Lee Sports & Prestige! We're thrilled to hear that your experience with us has consistently been a 10/10. It's great to know that your new Volkswagen Polo is serving you well and that you've been pleased with the service provided by our team. We strive to ensure that every customer feels confident and delighted with their purchase. We look forward to assisting you again in the future and are grateful to have you as a repeat customer. Enjoy every journey in your Polo!
Best regards,
The Team at Martin Lee Sports & Prestige
Walter K, April 2024
"Automatic Ford focus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Hands down, the best car buying experience I've ever had. From start to finish, it was perfect. A friend mentioned that he was planning to visit Martin Lee Prestige to check out their showroom, so I decided to browse their website. I found an automatic Ford Focus that was just ideal for me. I had been searching for a car that met my needs for a while, and this seemed like the perfect upgrade. So, I decided to accompany my friend to the dealership, and we both ended up buying the cars we wanted. The staff are a credit to the dealership. They maintain such high standards of professionalism, providing informative, honest, and genuine service. I couldn't be happier with the car, and I won't ever buy a car from anywhere else again.
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martin lee sports and prestige from Concept-R in response to Automatic Ford focus
Hello Walter,
Thank you for sharing such a fantastic review! We’re overjoyed to hear that you had the best car buying experience with us at Martin Lee Prestige. It’s great that both you and your friend found exactly what you were looking for in our showroom. Our team strives to maintain high standards of professionalism and honesty, and your acknowledgment of this effort means a lot to us. We're thrilled that you are happy with your automatic Ford Focus and look forward to being your chosen dealership for all future purchases. Enjoy your new ride, and we can’t wait to see you again!
Best regards,
The Team at Martin Lee Prestige
Adam S, April 2024
"Can't fault service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm very pleased with my new Volkswagen Polo. Martin Lee Sports and Prestige have been nothing short of fantastic throughout my dealings with them. After seeing the Polo on AutoTrader, I quickly got in touch and booked myself an appointment. Justin couldn't have been more helpful, and when I purchased my car, he even arranged for me to have an extended warranty, providing me with additional peace of mind. The customer care is the best I've ever experienced. Unlike most companies that seem to disappear after the sale, the dealership followed up a few days after my purchase to ensure everything was running smoothly and to check if I was still completely satisfied with my service. I truly can't fault them, and if I could give them more stars, I would.
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martin lee sports and prestige from Concept-R in response to Can't fault service
Hello Adam,
Thank you so much for your outstanding review! We are thrilled to hear about your positive experience with Justin and the rest of our team at Martin Lee Sports and Prestige. It's great to know that your Volkswagen Polo is to your liking and that our efforts to provide excellent customer care have resonated with you. We truly appreciate your willingness to give us more stars if possible! Ensuring your satisfaction even after the sale is fundamental to our approach, and we are delighted to have met your expectations. We look forward to continuing to serve you in the future. Enjoy every mile in your new Polo!
Warm regards,
The Team at Martin Lee Sports & Prestige
Steven A, April 2024
"Vauxhall Astra "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren's assistance and expertise at Martin Lee Sports & Prestige truly made the entire car-buying experience enjoyable. He patiently addressed all my questions and concerns, guiding me through the process with professionalism and care. It was evident that he genuinely cared about finding the right car for me, and his dedication was greatly appreciated. The Vauxhall Astra I purchased is running perfectly, further affirming how happy I was with both the dealership and the vehicle. Overall, the level of service provided by Darren and the team exceeded my expectations, leaving me confident in my decision to recommend them to others.
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martin lee sports and prestige from Concept-R in response to Vauxhall Astra
Thank you for taking the time to leave such a positive review, Steven! We're thrilled to hear that Darren was able to assist you so effectively and make your car-buying experience at Martin Lee Sports & Prestige a memorable one. It’s wonderful to know that your Vauxhall Astra is running perfectly and that you felt well supported by our team throughout the process. We appreciate your recommendation and look forward to serving you again in the future. Drive safely and enjoy your new ride!
Amy N, March 2024
"Hyundai I20 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After my previous car was written off, I was in desperate need of a new one. I was after a car with low mileage that was economically cheap to run and wouldn't let me down. So I popped into Martin Lee Sports and Prestige to have a look over their selection of hatchbacks, and they have such a large collection of cars. The sales team was brilliant, and they even allowed me to test drive a few different cars. I narrowed it down to the Hyundai I20 because it drove so smoothly and was exactly what I was looking for. I can't thank the team at Martin Lee enough, and I will be back for my next one. Thanks for saving the day.
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martin lee sports and prestige from Concept-R in response to Hyundai I20
Hello Amy,
We're so glad we could be there for you in your time of need! Thank you for choosing Martin Lee Sports & Prestige and for sharing your experience. It sounds like the Hyundai I20 was the perfect match for you, and we're delighted that our selection and service helped make your decision a little easier.
Our team is committed to providing helpful and friendly service, so it's great to hear that they made such a positive impact during your visit. We appreciate your kind words and are thrilled to have earned your trust for future purchases.
Drive safely in your Hyundai I20, and remember, we're here whenever you're ready for your next car!
Best regards,
The Team at Martin Lee Sports & Prestige
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