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8 reviews from our car dealer reviews community
Leave a review for McCarthy Cars
Leave a review

8 reviews from our car dealer reviews community

Leave a review for McCarthy Cars
Leave a review
"AMAZING EXPERIENCE, SERVICE AND STAFF!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i have bought a car on June 12 2020, and i am very delighted with the customer service at Mccarthy Cars, Mr Robert Mccarthy was very helpful with choosing the best option for me and my family, the atmosphere was friendly and we were told everything that we needed to know to help us decide on a car, and the service and staff was impeccable! Thank you very much, and i would highly recommend this service to everyone, thank you very much Mr Robert! Sebastian & Monika 15/06/2020

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+1 Found this review helpful
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were excellent very helpful from beginning to end staff were very pleasant they made sure I had everything I needed and showed me all about the car no delaying I would recommend anyone to buy their car there so helpful

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+0 Found this review helpful
"Always a great experience & service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have been using McCarthy Cars (both to buy & service etc) for some years now. We're on our second purchase with them so have used the service centre for some years and they never fail to amaze us. Every step of the way is seamless - be it the service / work itself, or dealing with everyone phone, email and on site - it's always amazing, quick, and fairly priced. The team are wonderful, have to say the service is impeccable. They're a joy to work with and always put us at ease. Have recommended to others and would definitely continue to do so.

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"very good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at McCarthy Cars have been really helpful and friendly. When I bought my BMW it was clean and just as described, I took it back to be serviced about a month after and they sorted out anything that needed sorting no problem. The car was good price and I am very pleased with it. I would happily recommend this dealership to anyone.

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"Mark"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them - never ending list of issues: electric window failed within a couple of weeks (fortunately covered under warranty), faulty battery died (not covered), leaking oil due to loose and stripped sump plug (sorted elsewhere because they were too busy, although they did cover the cost), blocked sun roof drain led to flooded drivers footwell, bent bars on door lock meant key did not work. RAC check is worthless and their mechanics are hopeless. Wouldn't touch them again with a barge pole

James McCarthy from McCarthy Cars in response to Mark

Hi, I am James McCarthy from McCarthy Cars. Can you please contact me directly on my mobile 07966248547 or via email james.mccarthy@mccarthycars.co.uk. So that we can look to resolve and deal with your comments and the issues you have raised in them. Regards James McCarthy

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"mccarthy cars surrey"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mccarthy cars did everything you would expect a good dealership to do, knew the car and showed me around, had all the paperwork organised and cleaned the car up inside and out and looking like new. pleasure to do business with.

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"Recommend"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle was clean and looked great, but when I drove away about an hour after the wing mirror glass came out so it wasnt fitted in too well, i had to pay this out of my own pocket. McCarthy Cars Croydon are too far from my house to go back. It wasnt that they did anything wrong just they are far away so not easy in resolving issues. I would recommend none the less

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"Customer101"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ok, I will start with the good, i was dealt with by a guy called Robert who i think is one of the owners and he was great to deal with. The selection of cars is vast and when i took my car away it was very clean and everything was as i wished for The slight issue and its not a major complaint and wouldnt stop me going back is that after 4 days of having the car i had to replace a part on the vehicle to my own expense and hoped this would be covered by the warranty which sadly it wasnt, i really did think it would be as i thought i had the premium warranty Except for this issue 1 issue i am happy

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Dealership Information

McCarthy Cars is an Independent dealership that is based in Croydon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.2 out of 5 stars — Rated Very Good
Excellent
5
Very Good
2
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    McCarthy Cars
    72-74 Mitcham Road
    Croydon
    Greater London
    CR0 3RG

    Get in touch

    020 8688 8086
    http://www.mccarthycars.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 16:00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About McCarthy Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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