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29 reviews from our car dealer reviews community
Leave a review for Mercedes-Benz Brentford
Leave a review

29 reviews from our car dealer reviews community

Leave a review for Mercedes-Benz Brentford
Leave a review
"Terrible service avoid !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought car for service and when collected the car back a tyre had been damaged, Had to replace it. Contacted dealership no reply or acknowledging my messages. Ignoring my emails.

"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sean Jarrett dealt with everything for me, he is wonderfully efficient, professional, friendly and helpful. He offered me a private workstation and kept me updated regularly on everything to do with the service

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"Service & MOT on Mercedes."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We always have the service and MOT carried out on our Mercedes cars . Aneesa Moghal deals with everything for us and she is extremely efficient, attentive and helpful. She keeps us notified and up to date on everything to do with the service etc.

"Worst experience ever "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow where to start, awful place with lots of sales people of a curtain appearance wearing cheap ill fitting suits stinking of overbearing cheap aftershave. Wouldn't return, trust me avoid this place !

"Very helpful advice!"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited the West London show room on Saturday looking for a new EV. It is my first electric car and it was a fact finding mission. Met the sales person Sophia Kotzamanis she was very helpful, knew what she was talking about and gave great advice not pushy in anyway.

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"The worst Mercedes branch "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Time wasting it’s been more then 72hrs my car been hand in for diagnose still They haven’t test drive it Fx69KXP it’s the worst experience more then 72hr only for diagnose ! Joke

"Going over and beyond "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just Not good service, definitely will say Richard from Mercedes showroom Brentford from greeting and service was great service. Thank you

"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came in to look at the electric cars available. I was spotted by the lovely Marjan who showed me the EQA, EQB and EQC and was really helpful. Great customer service.

"Great dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience it’s was so good because I meet Tony Ngoc he is the best dealer,doing a good job and help me with everything. Thanks

"Great customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a car through Kristian and he gave us great and exceptional service. Checks and updates were done on time and car delivered in great condition to Bournemouth. Thank you I highly recommend.

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Dealership Information

Mercedes Benz in Brentford are a specialised Mercedes Benz dealership offering a variety of sales services from new and approved used cars and vans to fleet and business sales. This Middlesex based Mercedes Benz dealership offers a tailored servicing and repair facilities are also available on site. Finance, part exchange and insurance options can be arranged at this dealership.

Car Dealer Reviews would love to hear from any previous customers of this Maercedes Benz dealership in Brentford, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews2.8 out of 5 stars — Rated Average
Excellent
12
Very Good
1
Average
1
Poor
0
Terrible
15

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  • Contact Information

    Address

    Mercedes-Benz Brentford
    Great West Road
    Brentford
    Greater London
    TW8 9AH

    Get in touch

    020 8560 2151
    https://www.mercedes-benzretailgroup.co.uk/mercedes-benz-cars/contact-us/brentford/

    Opening times

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mercedes-Benz Brentford

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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