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42% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Mercedes Benz Brentford

Click on the stars to start your review

7 reviews from our car dealer reviews community

Leave a review for Mercedes Benz Brentford
Click on the stars to start your review
"very poor service the worst ever"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can never get an answer on the phone from Brentford Mercedes, been trying for weeks.

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"NEW CAR PURCHASE AT BRENTFORD"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben at Brentford Mercedes has provided a good service, very approachable with great knowledge and customer needs understanding, highly recommended.

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"Poor service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to order a part which needed to come from Germany. Would not take payment over the phone to avoid me having to travel twice. Said 'Were not a mail order company, we're not Amazon' Mercedes need to get in the 21st Century. The customer service at Mercedes Brentford is rubbish.

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"Use Carwow instead"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales staff at Mercedes Brentford are fantastic but the branch manager is an arrogant.

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"Terrible"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Mercedes Brentford at all costs. Use another dealership if possible. Worst service I've ever received.

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"Krish"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awesome!

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"R Lunan"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for Mercedes Benz, Great West Road, Brentford.

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Dealership Information

Mercedes Benz in Brentford are a specialised Mercedes Benz dealership offering a variety of sales services from new and approved used cars and vans to fleet and business sales. This Middlesex based Mercedes Benz dealership offers a tailored servicing and repair facilities are also available on site. Finance, part exchange and insurance options can be arranged at this dealership.

Car Dealer Reviews would love to hear from any previous customers of this Maercedes Benz dealership in Brentford, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Mercedes Benz
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.9 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
3

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Contact Information

Address

Mercedes Benz Brentford
Great West Road
Brentford
Middlesex
TW8 9AH

Get in touch

020 8560 2151
https://www.mercedes-benzretailgroup.co.uk/mercedes-benz-cars/contact-us/brentford/

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

42%
Would recommend this dealer to family and friends
57%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Mercedes Benz Brentford

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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