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Don’t ever get anything done at Mercedes Croydon! My car was booked in for a recall regarding air bag, they should have looked after me ! But noooo…… I was chasing them up and paid for Uber to drop and pick car… just because of an airbag recall. I could have died if I was in accident !
A big thank you to Harry Satkunarajah, he was of great help what a wonderful gentleman he was, excellent work
Thank you Harry Satkunarajah for your support and the quality service. I love everything about the car. You gave me a 5 star service.
Picked up a new car, services and after sells sevices provided by the sales team and particularly Mr Harry Satkunarajah was excellence and outstanding qualities. I am please.
Brought a part for my Mercedes. Parts dept. said return if not used. So we returned it. Being given the run around, told I’d have to talk to manager. Manager never called me back. They refused to put me through to parts saying “you’ve already been told” Emails not answered. No refund.No contact. What a con. DONT BY ANY PARTS FROM MERCEDES CROYDON, THEY’ll KEEP YUR MONEY!!
Picked up my sons new car today and really pleased with it but in particular I want to recognise the exceptional service of Fardeen Lakhani - nothing was too much trouble for him - very organised - did what he said he would and a great communicator . He made the process very straightforward.
Brand new car from them .. leather seat stitching came undone - still waiting on replacement 9 month on!!!.. got a recall for fault rear seatbelts - they did not confirm dates for recall and when i chased was told sorry no replacement car for you while we fix this . we have kids in the back with faulty seat belts !!!! Appalling service and after care ... non existent . they NEVER call back , No department seem to know what the other is doing. WE switched from Range rover to mercedes because Range rover after care was shocking .. This is worse!!
Absolutely shocking and disgusting. Sold a absolute pack of lies to get the sell. I purchased a so-called used and approved Mercedes! Absolute rubbish I've had it 8 weeks and it's been back twice. I have videos of the problem but yet every time the car goes in I'm told there's nothing wrong with it. I've never dealt with such unprofessional people, I would strongly advise not using this dealership
Habib Khan was excellent. I bought my second Mercedes from him. He could do no more to help me. He is an asset to Mercedes-Benz Croydon.
Fardeen gave a wonderful service and kept me informed on the process of the sale throughout. If I had a question Fardeen clarified with expertise and pace.
Mercedes Benz in Croydon are a specialised Mercedes Benz dealership offering a variety of sales services from new and approved used cars and vans to fleet and business sales. This particular Greater London based Mercedes Benz dealership offers tailored servicing, and repair facilities are also available on site. Finance, part exchange and insurance options can be arranged at this dealership.
Car Dealer Reviews would love to hear from any previous customers of this Mercedes Benz branch in Croydon, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Mercedes Benz Croydon
76-78 Purley Way
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