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145 reviews from our car dealer reviews community
Leave a review for Mercia Motors
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145 reviews from our car dealer reviews community

Leave a review for Mercia Motors
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"Incredible customer service from Adam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed a car and quick, I found a BMW at Mercia Motors, its not what I would have chosen to buy, but I needed something reliable to get me from A to B, it was a good price, great condition and would do the trick. Since buying it and getting to know the car, its actually a lovely car and very enjoyable to drive, I've shocked myself with how impressed I am with it. I cannot fault Mercia Motors at all, from the very start they have been absolutely brilliant. Adam mainly looked after me, and he was fantastic! He was polite, professional, and very clued up. I had the car delivered to me, it had been cleaned down and sanitised inside, it looked great - baring in mind the car was delivered to me the day after purchase, which was unreal! Since, I've come across a slight knocking noise, I've contacted Adam and they have arranged for it be taken back in next week and a courtesy car dropped off to me for the meantime - I couldn't ask for more. Highly impressed with Gareth, Mercia Motors and the process the business has in place - its very customer orientated, which is rare these days!

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Mercia Motors from Mercia Motors in response to Incredible customer service from Adam

Thank you for your 5 star review Tim! It's great to see you've had such a positive experience when buying your BMW 435D from ourselves. It's fantastic to hear you're really enjoying your car and we hope that continues for you. The little knocking noise we will have rectified for you as Adam has already got it all booked in. Given the COVID-19 restrictions we're currently under it's also brilliant that you've noticed the care we're taking in cleaning/sanitising the cars prior to our clients getting into their cars. We wish you many happy miles in your BMW Tim.

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"Perfect car and perfect service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately not so long ago, somebody crashed into me and my BMW was a write off, I was looking for another BMW, and saw one with Mercia Motors, it looked perfect. When I went to see the car I had just found out we was expecting a baby, so the BMW was no longer practical, I still viewed it because I did love it. When I was there a Volkswagen Tiguan had just come into stock, it was dirty, hadn't been cleaned, the paint work hadn't been touched up, it hadn't been prepped or anything. I really liked the car though, and it was much more practical. I took a family friend with me who is a mechanic (I dont know much about cars) and he looked over the VW and gave me the nod. I chose to purchase it and left a deposit with them. When I arrived to take the car away, I was blown away, it looked incredible, from seeing it just in, to then seeing it sparkling clean, touched up and in perfect condition, I was taken back. Its a lovely car to drive, I'm getting used to the size now but I'm so happy with it, and it will definitely serve it purpose. Gareth looked after me mainly, he was amazing, really helpful and gave great advice. I will 100% return to Mercia Motors when I need a car next, I highly recommend!!

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Mercia Motors from Mercia Motors in response to Perfect car and perfect service

Thank you for your 5 star review Jessica! It was a shame when you came in and told us that your BMW has been written off however the whole team are really happy that we could assist you in getting your VW Tiguan. We do take great care and attention in the preparation of our cars and it's really positive that you could see the difference in the "before and after" we hope you and your family all enjoy the VW and if you ever need anything you know exactly where we are.

"Perfect Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service with Mercia Motors was outstanding! Adam was brilliant from start to finish making my car buying experience easy. I Would highly recommend buying a car from Mercia Motors.

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Mercia Motors from Mercia Motors in response to Perfect Service

Thank you for your 5 star review! We're all thrilled to see you enjoyed dealing with Adam, We wish you many happy miles in your car and look forward to welcoming you back into our showroom in the near future.

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"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Its the first time I've been to Mercia Motors to buy a car, and I given my experience I will 100% buy here again, I've already recommended to a few work friends and I will continue to recommend! I saw a Audi A1 with them and when I went down everybody was so lovely, really helpful and welcoming. It was dealt with quickly and professionally and I was back on the road in my new car within an hour! It was fantastic, not a single issue with the company or car since buying. Its a lovely little motor and I'm chuffed with it!

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Mercia Motors from Mercia Motors in response to 5 star service

Hello Claire, Thank you for a brilliant 5 star review of Mercia Motors. The whole team are thrilled that you've already been recommending us to family and friends. Don't forget to claim those Amazon vouchers if they do purchase a car from us in the near future. In the mean time you keep enjoying your lovely Audi A1 and if you need anything please just give us a call.

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"Would Recommend "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a BMW Z4 recently and so far so good. Car is lovely, dealer was helpful and friendly, its the 1st time I've bought from Mercia Motors but I'd happily buy from here again, it was a good experience

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Mercia Motors from Mercia Motors in response to Would Recommend

Hello Inderjit, Thank you for your 5 star review, all the staff here at Mercia Motors are really happy to hear you've had a great experience with us and you'd purchase from us again. Keep enjoying your stunning BMW Z4 and we look forward to seeing you again in the future.

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"Happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with the new Volkswagen Passat I bought, it's great. No issues so far and its driving nicely. The salesman was very helpful and friendly, I would be happy to buy here again.

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Mercia Motors from Mercia Motors in response to Happy customer

Thank you for your 5 star review David. The whole team appreciate your positive feedback! We all hope you keep enjoying your VW Passat and hope to welcome you back into the showroom in the near future.

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"great condition and value for money "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam at Mercia Motors was really nice, he was helpful and gave me all the information I needed. I bought a SEAT Ibiza and its brilliant, I'm really happy with it. When I collected the car it was super clean inside and out, and its in top condition for a used car. Fantastic value for money and I will be returning when I want something new again.

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Mercia Motors from Mercia Motors in response to great condition and value for money

The whole team at Mercia Motors would like to thank you for your 5 star review Matthew. We're thrilled to see you love your Seat Ibiza and thoroughly enjoyed the purchasing experience you had with ourselves. We can't wait to welcome you back to the showroom for your next time when you're ready for a change.

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"Outstanding customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW 640D and I absolutely love it, its beautiful to drive and compared to my old car, its just incredible! The staff at Mercia couldn't do enough for me, I'm very happy with everything about the car and dealership. I will buy here again and certainly recommend to others.

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Mercia Motors from Mercia Motors in response to Outstanding customer service

Thank you for your 5 star review John. The whole team is really pleased that you're enjoying your stunning BMW 640D! We all thoroughly enjoyed looking at it everyday as it's a exquisite example of what a BMW can be. We wish you many happy miles and can't wait to see you and your 640D again in the future.

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"Approachable and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really pleased with the Ford Focus I've purchased, everything is perfect! The staff at Mercia Motors were helpful, friendly, very approachable and provided excellent communication. I was kept up-to-date on each step, it was a nice experience, I would happily buy here again.

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Mercia Motors from Mercia Motors in response to Approachable and friendly

Thank you for your 5 star review Terri. We all really appreciate the positive feedback you've given us when purchasing your Ford Focus from ourselves. It's great to see you've thoroughly enjoyed the experience in these challenging times for us all. We wish you many happy miles in your Ford and look forward to seeing you all in the future.

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"Restores your faith in Car Dealerships"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great professional service from first telephone call with Adam to final purchase and follow up service. The car was exactly as described, cleaned and ready for test drive. No pressure sales just an honest approach to give customer service. Fair price on trade in so therefore a win win all round. No hesitation in recommending them to anyone look a great car with professional sales service. Thanks again John

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Mercia Motors from Mercia Motors in response to Restores your faith in Car Dealerships

Thank you for such a fantastic 5 star review John! The whole team loved reading your comments and we can't thank you enough for them. We wish you many happy miles in your car and we can't wait to welcome you back to the showroom in the future.

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Dealership Information

The premier independent retailer of quality used cars, Bosch accredited service department & MOT testing station in Sheffield

COVID-19 UPDATE - APRIL 2021

As a business, it is paramount we protect our team and customers; keep reading to find out what to expect when visiting us.

Thank you for your support, we greatly value your trust and sincerely appreciate your loyalty to our independent business. 

SALES DEPARTMENT

The showroom will RE-OPEN Monday 12th April, to comply with social distancing; a pre-arranged appointment only system will be in place. Please contact Adam to book via the methods outlined below.

This is in addition to our popular video appointments, CLICK & COLLECT facility, or NATIONWIDE DELIVERY service.

SERVICE DEPARTMENT

FULLY OPERATIONAL

Monday - Friday 8.30am-5.30pm 

Alternative Saturdays 8.30am-12.30pm from 03/04

MERCIA MOTORS LIMITED

Our friendly sales team understand your need for a quality vehicle offering good value for money. This coupled with our commitment to your customer experience makes Mercia Motors the best place to purchase your next car. We stock a wide selection of vehicles to suit all budgets from major manufacturers. 

The trustworthy team has more than 50 years experience, a large part of this time spent in main dealers. We have used our knowledge to provide excellent standards of vehicle preparation, and competitive on-line pricing. Talk to us about flexible finance and comprehensive warranty packages.

We are pleased to supply multiple, quality images and live videos, a transparent, no pressure sales approach and simple part exchange pricing. 

Our helpful Bosch accredited service department provides honest advice and quality workmanship at realistic prices. We offer a full range of amenities, including MOT testing, servicing all makes of cars and vans, engine fault testing, tyre replacement, plus all general repairs/maintenance.

Please contact us 0114 236 5880/out of hours 07799 567996, sales@merciamotors.co.uk/service@merciamotors or click the contact tab

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
145 reviews4.6 out of 5 stars — Rated Excellent
Excellent
128
Very Good
2
Average
2
Poor
5
Terrible
8

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    Contact Information

    Address

    Mercia Motors
    Abbeydale Road South
    Sheffield
    South Yorkshire
    S17 3LH

    Get in touch

    01142 365880
    http://www.merciamotors.co.uk

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun Closed

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    48%
    Percent of reviews responded to by this dealer

    Additional Information About Mercia Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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