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145 reviews from our car dealer reviews community
Leave a review for Mercia Motors
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145 reviews from our car dealer reviews community

Leave a review for Mercia Motors
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"Fantastic service from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car for my son's birthday in a couple of weeks, its a surprise, so he doesn't know about the car yet. He is going to be made up with it. Its a Volkswagen Polo, and it's in great condition, very fair price and Gareth at Mercia Motors, was fantastic. I went to view the car and Gareth handed me the keys, told me to have a look around it, ask any questions. He didn't apply any pressure or hard-selling (I would have left as soon as this happened). Very pleased with the service provided. I can't wait for my son to see his first car! Thanks to Mercia Motors for sorting me out a great deal, on a great car.

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Mercia Motors from Mercia Motors in response to Fantastic service from start to finish

Thank you for a brilliant 5 star review! We hope the Polo went down a treat as your sons birthday present and he's enjoyed driving around in such a lovely first car! We all hope you thoroughly enjoy the Polo and look forward to seeing you again some time in the future.

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"First class service and support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased an Audi TT from the Mercia dealership. From my initial call through to me collecting the vehicle, I received nothing but a first class service. Adam sent me a full video within 5 minutes of asking and answered my many questions straight away every time I messaged him. When I collected the vehicle, it was fully serviced, MOT'd and delivered with a health check and warranty. Will definitely purchase from them again in a couple of years time.

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Mercia Motors from Mercia Motors in response to First class service and support

Hello Bryn, Thank you for your 5 star review of Mercia Motors. The whole team are made up with your comments and we can't wait to see you and your stunning Audi TT in the near future to swap it for something else!

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A car buying experience how buying a car experience should be, quick and easy leaving the showroom with a used vehicle that you want in a immaculate condition and great price, definitely recommend! Happy customer.

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Mercia Motors from Mercia Motors in response to Highly recommended

Thank you for your 5 star review Carl. We're all really pleased to see you've had a great experience us when buying you new car. We would like to thank you for your business and look forward to seeing you in the future.

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"Professional, helpful, brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional dealership and staff. I purchased a Mercedes from Mercia Motors, its a lovely car, and the customer service was brilliant. The car was clean when I collected it and exactly as described. I would buy again and recommend this dealer to friends and family.

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Mercia Motors from Mercia Motors in response to Professional, helpful, brilliant

Hello Andrew, thank you for your brilliant 5 star review. We would like to thank you for choosing Mercia Motors to purchase your new car from and the whole team are thrilled to see you've had such a positive experience as well.

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"great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled from Plymouth to Sheffield to Mercia Motors for my new car. It was quite a journey but the car was by far the best I'd seen online. I wasn't disappointed at all. The guys got everything sorted and ready for collection, there was no waiting around, it was straight forward, quick and easy. I would happily do that travel again to purchase from Mercia Motors, the service was great and I'm really happy with the car.

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"Outstanding staff members "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I initially contacted Mercia Motors through there online chat function, Simone on the other end was great, she gave me the details and organised for Gareth to call me to run through further. Gareth called very quickly, and he was superb, he was so helpful and informative, he couldn't have been any better at all, he discussed the car in details and provided me with all history etc. I had already decided I wanted the Audi A7, it was a beautiful car, great price and mint condition. When I went to collect it, Gareth wasn't there, it was Adam who did the hand-over etc. Adam was professional, helpful and very polite and friendly. The service was brilliant from all members of staff. I have had the Audi A7 a few weeks now and managed to get out and about, the car is a dream, its so lovely, I'm really happy with it. I cant thank the guys at Mercia Motors enough - they were 10/10 all the way through and the car is perfect! Highly recommend this dealership!!

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Mercia Motors from Mercia Motors in response to Outstanding staff members

Thank you for such a fantastic 5 star endorsement of Mercia Motors Tahira, everyone in the dealership is thrilled with your comments. We would like to thank you for choosing to buy your stunning Audi A7 from us and we can't wait to welcome you back into the showroom in the future.

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"Cant fault Mercia Motors "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just upgraded my car to a Mercedes-Benz A250 and I am made up with, its a great drive, it doesn't take much to get it to shift, its much faster and smoother than my old car. I did most of the sale over the phone with Gareth, he was great, very helpful and clear with the information. He did everything I asked him to, in time for me collecting. I went to pick the car up and it was Adam who did the hand over, he was again, really good. It was a smooth transaction, Adam ensured I was happy with everything, he got the keys/paperwork sorted quickly and I was away! Very pleased with the whole process.

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Mercia Motors from Mercia Motors in response to Cant fault Mercia Motors

Thank for such a brilliant 5 star review, The feedback you've given the whole team is outstanding and we're over the moon with it. Your A250 will continue keeping a smile on your face over the coming months and when you feel ready for something new we'd love to help you in your search again and keep enjoying putting miles on your gorgeous Mercedes.

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A1 a couple of weeks back, I absolutely love the car, its perfect. Gareth was great, I couldn't fault the service at all. He was helpful, friendly and very knowledgably. I wouldn't hesitate to buy from the dealer again in the future.

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Mercia Motors from Mercia Motors in response to Brilliant customer service

Thank you for your 5 star review Kelly. We're all really pleased to hear you've had a fantastic experience with ourselves when purchasing your Audi A1. We look forward to welcoming you back into the showroom in the future.

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"Very happy with the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't fault Mercia Motors at all, they did everything they said they would, and on time. Adam looked after me down there, he was great, very helpful and clued up. I purchased a BMW 520D, the car is bang on, I've had lots of enjoyment out of it already, very happy with it. This is the first time I've bought from the dealer, but I will happily buy here again.

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Mercia Motors from Mercia Motors in response to Very happy with the car

Thank you for such a brilliant 5 star review of Mercia Motors Matthew. The whole team is thrilled to hear about the great experience you've had when buying your BMW 520D from ourselves. We hope you continue to enjoy your car and wish you many happy miles in the coming months,

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"Outstanding service and brilliant car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was super impressed with the service provided by Mercia Motors, they was helpful and friendly and welcomed me into the showroom. I purchased a BMW 116 - the car is brilliant, running well, lovely to drive and in great condition - Very Happy with everything over-all - highly recommend Mercia Motors.

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Mercia Motors from Mercia Motors in response to Outstanding service and brilliant car

Thank you for taking the time to give Mercia Motors a 5 star review! The whole team would like to take this opportunity to thank you for such glowing feedback on your experience with ourselves and your stunning BMW 116. We wish you many happy miles in your car.

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Dealership Information

The premier independent retailer of quality used cars, Bosch accredited service department & MOT testing station in Sheffield

COVID-19 UPDATE - APRIL 2021

As a business, it is paramount we protect our team and customers; keep reading to find out what to expect when visiting us.

Thank you for your support, we greatly value your trust and sincerely appreciate your loyalty to our independent business. 

SALES DEPARTMENT

The showroom will RE-OPEN Monday 12th April, to comply with social distancing; a pre-arranged appointment only system will be in place. Please contact Adam to book via the methods outlined below.

This is in addition to our popular video appointments, CLICK & COLLECT facility, or NATIONWIDE DELIVERY service.

SERVICE DEPARTMENT

FULLY OPERATIONAL

Monday - Friday 8.30am-5.30pm 

Alternative Saturdays 8.30am-12.30pm from 03/04

MERCIA MOTORS LIMITED

Our friendly sales team understand your need for a quality vehicle offering good value for money. This coupled with our commitment to your customer experience makes Mercia Motors the best place to purchase your next car. We stock a wide selection of vehicles to suit all budgets from major manufacturers. 

The trustworthy team has more than 50 years experience, a large part of this time spent in main dealers. We have used our knowledge to provide excellent standards of vehicle preparation, and competitive on-line pricing. Talk to us about flexible finance and comprehensive warranty packages.

We are pleased to supply multiple, quality images and live videos, a transparent, no pressure sales approach and simple part exchange pricing. 

Our helpful Bosch accredited service department provides honest advice and quality workmanship at realistic prices. We offer a full range of amenities, including MOT testing, servicing all makes of cars and vans, engine fault testing, tyre replacement, plus all general repairs/maintenance.

Please contact us 0114 236 5880/out of hours 07799 567996, sales@merciamotors.co.uk/service@merciamotors or click the contact tab

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
145 reviews4.6 out of 5 stars — Rated Excellent
Excellent
128
Very Good
2
Average
2
Poor
5
Terrible
8

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    Contact Information

    Address

    Mercia Motors
    Abbeydale Road South
    Sheffield
    South Yorkshire
    S17 3LH

    Get in touch

    01142 365880
    http://www.merciamotors.co.uk

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun Closed

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    48%
    Percent of reviews responded to by this dealer

    Additional Information About Mercia Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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