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I sent a text message to view Chevrolet spark, received phone call a hour later from Carl to view the car at 6.30 that day, l arrived had little look round then went into office asked for Carl think he was with customer, a lady went to find car after 20 mins was informed car had been sold waste of time and 15 mile round trip. needless to say l wont be going back could been informed beforehand if car had been sold.
Reviewer has confirmed their email address
Laura Gilchrist from Motor Range in response to waste of time
Hello, thank you for taking the time to leave a review - customer feedback is very important to us. We're sorry to head that you feel this way. We offer the opportunity for customers to leave a small, fully refundable deposit to reserve vehicles as the turnover of cars at Motor Range is extremely high. We expect deliveries of around 200 vehicles every week so if you're still looking for a car, please don't hesitate to contact a member of the team and enquire about our stock. Alternatively, head to our website www.motorrange.co.uk where you can reserve any vehicle online. Best wishes from all the Motor Range team.
Many thanks to Ash who made my first experience of purchasing a car on my own as smooth as possible. Ash was very polite and helpful and on collecting the car and experiencing a slight hiccup he soon had it sorted and everything resolved. Hopefully I will enjoy many trouble free years of motoring. Well done Ash at Motor Range keep up the good work.
Laura Gilchrist from Motor Range in response to Extremely Helpful
Hello, thanks for taking the time to leave a review about Motor Range. We always strive to make sure that the car buying process is as easy and straightforward as possible. Your kind comments will be passed on to your salesman Ash. We hope to see you again in the future! Best wishes from all the Motor Range team.
Nearly sold me a Mercedes which was broke then apologised and sold me another Mercedes which has been in an accident but there is no history of this to be found anywhere also had numerous faults and problems with the car as soon as I took it out motor range said they would fix it but it's been in a total of 6 times and there mechanics still could not fix the problem so I took it to Mercedes themselves and they have now advised for me to take it back to them as they have believe it has also been in a crash before and has dodgey paintwork done to it would never get a car from motor range again!!
Laura Gilchrist from Motor Range in response to Dodgey mercedes
Hello, we're sorry to hear you feel this way. Motor Range strive to provide outstanding customer service and would like to rectify this issue as quickly as we can. Retailing the highest quality used vehicles is at the core of our business values. If you would like to e-mail me your full name, registration and best contact number to laura.gilchrist@motorrange.co.uk, a member of our senior management team will be in touch at a time convenient to you. Best regards, from all the team at Motor Range.
We travelled from stoke today to view a car we'd seen on the internet ... we were greated by the most polite , welcoming salesman ASH....we test drove the car and then we went back into the office to discuss things with ASH... ( may I just say WOW is this guy well informed about cars ! ) he answered all our question and managed to put all our concerns to rest .. ASH was not at all pushy just very helpful and obliging ... would definitely recommend Motor Range to buy from and would defiantly recommend that you ask for the salesman ASH !!!!
Reviewer has confirmed their email address
Laura Gilchrist from Motor Range in response to Excellent customer experience
Hello, thanks for taking the time to leave a review. We're delighted to hear you've had a great experience buying your car from Motor Range. Your kind comments will be passed on to your salesman Ashley, who'll be delighted to hear that he was a great help to you. Thanks for choosing Motor Range and we hope to see you again in the future! Best wishes, from all the Motor Range team.
I just bought my new BMW from motor range Ashley Martin it's been so helpful to me from the day I walked in until the day I walk out. Thanks Ash.
Laura Gilchrist from Motor Range in response to Great service
Thanks for taking the time to leave such a great 5 star review! It's wonderful to hear you're enjoying your new BMW, and that you've had a great experience at Motor Range. Happy Motoring! Best wishes from all the Motor Range team.
I just brought my Fifth car from Motor Range. The sales person Ashley gave us excellent service he looked after us the minute we got there until we left, felt very at ease with Ashley and was very helpful with the information with the car I was buying. I am very happy with my car.
Laura Gilchrist from Motor Range in response to Excellent service
Thank you for leaving a 5 star review, it's great to hear you've returned to buy your fifth car from Motor Range! We really appreciate you choosing Motor Range for your next car. Happy Motoring! Best regards from all the team at Motor Range.
picked up my car from Motor Range last Sunday, when i took it for a test drive it had 3 keys, when i picked the car up it had 1 key i was informed the other 2 keys needed new batteries strange seeing the car was on a 15 plate? 2 phone calls later still no keys?? how long does it take to fit a battery in a key??
Reviewer has confirmed their email address
Laura Gilchrist from Motor Range in response to aftersales not good
Hello, thanks for leaving a review - customer feedback is very important to us. If you would like to e-mail your full name and car registration over to me at laura.gilchrist@motorrange.co.uk, a member of our service team will chase this up with our suppliers and give you a call. Best wishes from all the team at Motor Range.
Brought a car from Motor Range, wasnt happy. Took it back, and the sales guy, Paul ( different from the first guy i dealt with, wont go into that ) was so helpful and thorough. I couldn't actually believe the difference between the 2. Highly recommend him. Pleasant service, cant thank him enough for all his help. Very very happy customer :-)
Reviewer has confirmed their email address
Laura Gilchrist from Motor Range in response to A happy ending
Hello, thanks for taking the time to leave a 5 star review! We're so delighted to hear you're enjoying your new car! Providing outstanding customer service is something we strive to achieve. Happy motoring! Best wishes from all the Motor Range team.
Daughter got car delivered from Motor Range. Three weeks later after 11 days lost power they said it was fixed gave her back in stead of courtesy car then blamed her driving for it.
Laura Gilchrist from Motor Range in response to Worst place
Hello, thanks for leaving a review - customer feedback is very important to us. Providing outstanding customer service is at the core of our business and as a company we always strive to make sure our customers are completely satisfied with their purchase. It's good to know that this issue has now been rectified. If there is anything else we can assist you with, please do not hesitate to give a member of our team a call on 0151 527 7000. Best regards from all the Motor Range team.
I recently purchased a new car with Motor Range Dunnings Bridge Road and I couldn't have been any happier with everything I experienced on that day! From start until finish I was looked after so well by Joe and Brian who were both so friendly and professional! I have been to many car dealerships over the last 10 years and this new Motor Range impressed me by far! I asked to test drive the car there and then which I was able to do immediately, an hour later the car was mine! Everything was so smooth and quick and it makes things so much better when salesmen know what they are talking about! I would like to personally thank Joe and Brian for their outstanding service, I would no doubt recommend 100% and will definitely return in a few years to part ex again. Thank you! Sabrina.
Laura Gilchrist from Motor Range in response to Excellent Service A+++
Hello Sabrina! We're delighted to hear you've enjoyed buying your car from Motor Range and that you love your new car! We always try to make car buying as easy and stress free as possible for our customers. Thanks for taking the time to leave such a wonderful review - and we look forward to seeing you in the future! Happy Motoring! From all the team at Motor Range.
Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.
Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Motor Range
Dunnings Bridge Road
Bootle
Merseyside
L30 6YW
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