81% Reviews
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95% Recommend
to friend


628 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Bury
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628 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Bury
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"3.5"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from Motortrust was perfect at the start, but since buying the vehicle we have run into some issues. It took a while of chasing to get the warranty information, and I've since found out the service hasn't been done which needs sorting. The car is driving okay with some minor issues that need looking at.

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Aftersales from MotorTrust UK Bury in response to 3.5

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had amazing service from the Aidan and the rest of the team at Motortrust. I felt really looked after and they were transparent, answering all the questions that I had. I would go back and I have already recommended them to others.

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Aftersales from MotorTrust UK Bury in response to Amazing service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Couldn't be happier with the experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought my car from Motor trust Bury, and I couldn't be happier with the experience. From start to finish, Jason went above and beyond to meet my needs. Every question I had was answered promptly and honestly, and I never felt pressured - just genuinely supported. The level of care and attention to detail was exceptional. It’s clear that Jason genuinely care about both the cars and the customers. I left feeling confident, well-informed, and truly valued as a buyer. Highly recommended - thank you again for making the process so smooth and enjoyable!

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Aftersales from MotorTrust UK Bury in response to Couldn't be happier with the experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Brilliant service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After dealing with Motortrust I am a very happy customer, The staff were fantastic with brilliant service from start to finish. I appreciate that they don't follow you and leave you to get to know your vehicle, and there was no hard sell. Since driving away I am so pleased with the car as well.

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Aftersales from MotorTrust UK Bury in response to Brilliant service from start to finish

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Alright so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new car from Motortrust is running alright so far, and the service during the sale was fine

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Aftersales from MotorTrust UK Bury in response to Alright so far

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Jason was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jason was really helpful, I did have an initial issue however he sorted this out in the end and made sure everything had been done correctly. In regards to the car I am really pleased with it no problems at all.

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Aftersales from MotorTrust UK Bury in response to Jason was great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"4 / 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good selection of vehicles helpful salesperson. Once id made contact with Greg he was able to organise everything Giving them 4 stars Great range of vehicles so well worth a visit and our van is beautiful, very pleased with it.

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Aftersales from MotorTrust UK Bury in response to 4 / 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Mark was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick process, was in and out, didn't feel like I was being made to wait I did feel they were a bit stingy with the oil, as they offered to fill it up and only put £10 worth. However Mark was actually very helpful, I needed some touch up paint and I went to Audi itself and they couldn't provide it, so I went to another place and then called mark who sorted it, ordered it and I had it with me the next day which was massively appreciated. I would use him and motortrust again, the car is great not one problem. Only giving a 4 not a 5 as there is always room for improvement.

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Aftersales from MotorTrust UK Bury in response to Mark was great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Very helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I went to Motor Trust, I dealt with Luke, who was very helpful. I was undecided about whether I wanted the Tiguan or a different car, and he sat down and went through my options. I would have given my experience five stars, except I am currently waiting for my deposit back, so I would give it four stars.

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Aftersales from MotorTrust UK Bury in response to Very helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"3 out of 5"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying a vehicle unseen and unfortunately during the sale I did not have a good experience at all, as it came across very disjointed with poor communication. Fortunately the delivery driver who delivered the vehicle was lovely, and so far the car is also lovely and great to drive.

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Aftersales from MotorTrust UK Bury in response to 3 out of 5

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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Dealership Information

At MotorTrust UK, we’re proud to be the largest independent car retailer in the North West.

With over 1,500 vehicles in group stock, we’re confident you’ll find the perfect car to suit your needs. Each location is committed to delivering exceptional customer service, ensuring a seamless car-buying experience.

Browse our incredible range of vehicles and discover why MotorTrust UK is the trusted choice for drivers across the North West.

Your dream car is just a click away! 🚗✨

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
628 reviews4.7 out of 5 stars — Rated Excellent
Excellent
506
Very Good
110
Average
8
Poor
2
Terrible
2

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  • Contact Information

    Address

    MotorTrust UK Bury
    The Car Depot
    Derby Way
    Bury
    Lancashire
    BL9 0NJ

    Get in touch

    +44161 388 8999
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Bury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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