The service from Motortrust was perfect at the start, but since buying the vehicle we have run into some issues. It took a while of chasing to get the warranty information, and I've since found out the service hasn't been done which needs sorting. The car is driving okay with some minor issues that need looking at.
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Aftersales from MotorTrust UK Bury in response to 3.5
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
I had amazing service from the Aidan and the rest of the team at Motortrust. I felt really looked after and they were transparent, answering all the questions that I had. I would go back and I have already recommended them to others.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Amazing service
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
I have bought my car from Motor trust Bury, and I couldn't be happier with the experience. From start to finish, Jason went above and beyond to meet my needs. Every question I had was answered promptly and honestly, and I never felt pressured - just genuinely supported. The level of care and attention to detail was exceptional. It’s clear that Jason genuinely care about both the cars and the customers. I left feeling confident, well-informed, and truly valued as a buyer. Highly recommended - thank you again for making the process so smooth and enjoyable!
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Couldn't be happier with the experience
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
After dealing with Motortrust I am a very happy customer, The staff were fantastic with brilliant service from start to finish. I appreciate that they don't follow you and leave you to get to know your vehicle, and there was no hard sell. Since driving away I am so pleased with the car as well.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Brilliant service from start to finish
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
My new car from Motortrust is running alright so far, and the service during the sale was fine
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Alright so far
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
Jason was really helpful, I did have an initial issue however he sorted this out in the end and made sure everything had been done correctly. In regards to the car I am really pleased with it no problems at all.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Jason was great
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
Good selection of vehicles helpful salesperson. Once id made contact with Greg he was able to organise everything Giving them 4 stars Great range of vehicles so well worth a visit and our van is beautiful, very pleased with it.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to 4 / 5
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
Quick process, was in and out, didn't feel like I was being made to wait I did feel they were a bit stingy with the oil, as they offered to fill it up and only put £10 worth. However Mark was actually very helpful, I needed some touch up paint and I went to Audi itself and they couldn't provide it, so I went to another place and then called mark who sorted it, ordered it and I had it with me the next day which was massively appreciated. I would use him and motortrust again, the car is great not one problem. Only giving a 4 not a 5 as there is always room for improvement.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Mark was great
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
When I went to Motor Trust, I dealt with Luke, who was very helpful. I was undecided about whether I wanted the Tiguan or a different car, and he sat down and went through my options. I would have given my experience five stars, except I am currently waiting for my deposit back, so I would give it four stars.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to Very helpful
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
This was my first time buying a vehicle unseen and unfortunately during the sale I did not have a good experience at all, as it came across very disjointed with poor communication. Fortunately the delivery driver who delivered the vehicle was lovely, and so far the car is also lovely and great to drive.
Reviewer has confirmed their email address
Aftersales from MotorTrust UK Bury in response to 3 out of 5
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
MotorTrust UK Bury
The Car Depot
Derby Way
Bury
Lancashire
BL9 0NJ
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.00 - 18.00 |
| Sun | 10.30 - 17.00 |
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