97% Reviews
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94% Recommend
to friend


572 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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572 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything at Motortrust was alright and the Range Rover Velar that I purchased is so far so good. I was specifically looking at the Velar, I had seen it and I thought it was nice. Went to Motortrust after I found the car I went up to see it. Everything was straightforward. Harry who I spoke to on the day was sound.

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Aftersales from Motortrust UK Lancaster in response to Straightforward

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Smooth sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The experience that I had at Motortrust was absolutely fine, we went there to have a wander around and see what was available when we came across the Renault Captur. The communication that I got was perfect there was no problems. Everything about Connor went smoothly and he sorted everything out. It was a smooth sale which is what you want. I would certainly go again to have a look.

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Aftersales from Motortrust UK Lancaster in response to Smooth sale

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Kia Sportage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

From the outset of my enquiries regarding the purchase of my new car the sales agent Ben dealt wth all my queries regading dealing with the sale and very proffesionally sorted everything out for me right up to the delivery and handing over my new car. I was very pleased with all my dealings with this company and a great big thank you to Ben for his help and gudance throughout the transaction.

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Aftersales from Motortrust UK Lancaster in response to Kia Sportage

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Top Marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The staff that I dealt with were very helpful and polite , prior to driving away in the car I purchased I'd mentioned that the two front tyres needed replacing as they were on the previous years mot advisories. They were replaced also it was motd and surviced. So I think a rating of 5.

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Aftersales from Motortrust UK Lancaster in response to Top Marks

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Brought the Skoda Octavia after seeing it advertised on Autotrader, I then went down to the dealership to buy the car. It’s been really good, I have got no complaints. Chose to go to Motortrust as this is the car that I wanted and I liked it. I have got no complaints about the customer service, it was good.

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Aftersales from Motortrust UK Lancaster in response to No complaints

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Chris was friendly and approachable."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can’t complain about the Mercedes-Benz GLC that I got from Motortrust. The car seems to be running alright, and they were very helpful at Motortrust. I saw the GLC on their website as that was the car I was looking for. I spoke to Chris on the day and he was alright, he was late to my appointment due to helping another customer, which wasn’t his fault. He was friendly and approachable. If I had any questions, he was happy to answer them.

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Aftersales from Motortrust UK Lancaster in response to Chris was friendly and approachable.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Absolutely fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I got a Kia Sportage from Motortrust. All in all, it was fantastic! Car is fantastic! When the car was delivered it was delivered at 4pm on a Thursday evening it was really really easy, so all in it’s been absolutely excellent. The car was in fantastic condition, the only thing I’ve been waiting for is my warranty, but I also haven’t chased it. The sales rep was fantastic, the communication was brilliant and to be fair they drove my old car away, they did all the taxing and everything like that.

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Aftersales from Motortrust UK Lancaster in response to Absolutely fantastic!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Got the car a day early."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything was great when buying my BMW 3 Series from Motortrust. They were clear about everything and the seller/broker even managed to get the car to me a day before the agreed date. So, I actually managed to take delivery earlier than originally planned.

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Aftersales from Motortrust UK Lancaster in response to Got the car a day early.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"There was no pressure"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Got a Jaguar I-pace from Motortrust the car itself has been fine. I was a little bit let down by the advertisements wording. The advertising I felt was misleading and I have spoken to the management about it. They had advertised the as that it was full cert and it had had an MOT, and they were saying that the car had been serviced but there is no paperwork to prove this, and the car is still saying that a service is needed. Apart from that though the experience with the garage has been fine. If we had a problem with the car they paid for it, the car was spotless, we were left to test drive the car and check everything out. I enquired about the car online which was a great experience, they sent me a video of the car and there was no pressure.

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Aftersales from Motortrust UK Lancaster in response to There was no pressure

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Car is in beautiful condition. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car I got from Motortrust is running great, it's in a beautiful condition and the experience was fantastic.

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Aftersales from Motortrust UK Lancaster in response to Car is in beautiful condition.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
572 reviews4.6 out of 5 stars — Rated Excellent
Excellent
392
Very Good
145
Average
33
Poor
1
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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