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103 reviews from our car dealer reviews community
Leave a review for National Car Hub
Leave a review

103 reviews from our car dealer reviews community

Leave a review for National Car Hub
Leave a review
"Excellent service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Audi A5 and the service was impeccable from start to finish. I would highly recommend to anyone looking for a competitively priced car and great service.

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"Stay away. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a pleasure to deal with at first but once you place a deposit with them it goes downhill from there. They rang us last minute to collect the car - it wasn’t even valeted, had to arrange to bring it back. Since speaking with them about this they claim that myself and my mother just turned up on site with no appointment, although, I told the salesperson that I would sort out the car insurance and make my way to them. Had an issue with the brakes on the vehicle and spoke with the sales person about it, he wanted my mother to bring back the car on two separate occasions, even though from the get go we mentioned that we were not local. Going forward found that the mirror on the sun visor was smashed, the reversing camera would just black out, the handbrake would not release, spoke to someone on the phone regarding it and reluctantly they agreed to book the vehicle in. They had the car for a few days and claimed the work had been done, made arrangements and collected the vehicle only for the issue with the handbrake to still be there. The rude technician tried to say that the work had been completed although the handbrake light was still showing even though it had been released. After stating that we would not be driving the vehicle with the issue still being there he called for his manager who then came out to the car and essentially tried to pull the wool over eyes by stating the issue was sorted but the handbrake light was still on. Just ridiculous behaviour for no reason. They took the car round and looked at the sensor and the issue did not return... till the next day. They currently have the vehicle again after numerous phone calls. If I could some up my experience with this dealership I would just say it was just an inconvenience. From the manager, to the sales person and the technician just absolutely rude and no consideration for people’s time and money. As a result of this experience, I cannot recommend this dealership.

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"Stay away from them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please take my advice and stay away from them. Very poor customer service and poor management.

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Dealership Information

National Car Hub is an Independent dealership that is based in Walsall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
103 reviews3 out of 5 stars — Rated Average
Excellent
49
Very Good
0
Average
0
Poor
11
Terrible
43

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  • Contact Information

    Address

    National Car Hub
    Chester Road
    Walsall
    West Midlands
    WS9 0LS

    Get in touch

    01922 711570
    https://www.nationalcarhub.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About National Car Hub

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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