117 reviews from our car dealer reviews community
Leave a review for National Car Hub
Leave a review

117 reviews from our car dealer reviews community

Leave a review for National Car Hub
Leave a review
"Great deal on new Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stress and hassle free sale, stunning place and a great team that went that extra mile from start to finish.

"Great Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Professional service, made to feel welcome, good value for money. Happy with new car. Would have no issues recommending 👍🏼

"Lovely service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really helpful with our enquiries about a new car will be back again when we want to swap

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+2 Found this review helpful
"Excellent Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vast array of cars to choose from however experience made easy by the professional customer service from Oscar, great atmosphere pleasant Staff, paper work straight forward, will definitely return when ready for upgrade, many thanks

"OVERALL GREAT EXPERIENCE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, would highly recommend. Definitely will be returning here in the future.

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"Great car and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi via Click and Collect in January. Must say the team on the phones were excellent, answered all my questions and helped with my finance. Got a good price for my part-ex and paid a decent price for the Audi. Had one minor issue a week later and they took care of it within 48hours. Can’t fault them at all. Would definitely go back for my next car and recommend to family and friends.

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+2 Found this review helpful
"Good customer service and top car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a new range rover sport from national car hub. Staff were helpful and made the whole purchase a pleasant experience. Got a decent deal for my part ex also. Would recommend

"Disgraceful if you encounter issues"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

!! DO NOT BUY CARS FROM THIS BUSINESS !! Bought a second hand car from this dealership in December and has given them every chance to make right what was wrong. They have acted in an illegal manner with denying me my statutory rights by refusing me to return the car within 28 days and not honouring the warranty. I will be reporting them to trade standards. !! STAY AWAY FROM THIS DEALERSHIP !! Here's a timeline of issues: First day of having the car the engine warning light came on. Error code was stating an issue with the coolant temperature sensor. The car was back a total of 4 times without solving the issue. After the 28 days they refused to carry out any more repairs despite this clearly being covered due to the issue being raised during warranty. Second day plume of white smoke coming from the exhaust, car was in two times before this was sorted. At no point was an apology offered. As the car was in for repairs they had clearly leaned or put something heavy on the charger to my dascham causing not only the charger to break but also broke the cigar lighter. I could prove it was them since the dashcam was working pulling up to the dealership. They refused to acknowledge this and offered be £10 in compensation. They had installed the incorrect bulbs in the car causing a fire hazard as the wires had to be replaced. I had to pay for this out of pocket with my own garage. Dealership no longer returning my calls. Whooping and whining noise from engine for about 20 minutes before all power was lost. Likely to be an issue with the alternator. Dealership still not returning my calls. STAY AWAY from this dealership as you will be met with respect and manners while purchasing the car, but as soon as anything goes wrong they will do everything to not deal with you, EVEN if this means that they are conducting their business in a unethical and outright illegal manner. Since the only point of buying through a dealership is peace of mind, save your money and buy privately or go to a different dealership. You will absolutely not get a peace of mind from this business as you can tell from their one star reviews. Disgraceful business. Car hub, if you're reading this you know how to contact me. I might consider not reporting you to the trade standards for your transgressions if you take the car back and return my money.

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+10 Found this review helpful
"Very well looked after"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys went above and beyond all my expectations. I know it was only a 6 year old Mercedes I purchased but from start to finish I was treated very well, my emails answered and car was as described when I went to pick it up. I had a problem with one of the LED's on the indicator about 3 weeks later to which I was booked in and fixed with no drama. Will buy my next car from there no doubt

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"when a problems creeps up, disaster. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well... after an ordeal with the car I purchased from them regarding poor paint and body repairs which I didn't know about at point of sale, they have been very good at avoiding emails and have shown such unprofessionalism and borderline incompetence. They cant answer simple questions about the car I purchased, nor can offer any help for problem which started with them. the obudsman service is carrying out an investigation about this matter and have been for 2 months. Experiencing their poor attention to detail and customer service, I hope they expose this dealership making sure people dont get stung again. Please, don't trust this dealership. They do not value you and are willing to tell tall tales when it suits them. Rudeness, incompetence and a sincere lack of care is what you will get. Maybe my experience with them has been an outlier and maybe I have experienced a bad incident which happens infrequently. But please, just save yourself the hassle. Don't but a car on finance, it puts you in a worse place than before.

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+7 Found this review helpful
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Dealership Information

THE DEALER WITH A DIFFERENCE

Great Deals on Quality Used Cars in Aldridge

Over 500 Cars in Group Stock


Welcome to National Car Hub, your premier destination for exceptional savings on quality used cars. Located in Aldridge, we pride ourselves on being a specialist used car dealer dedicated to offering first-class customer service and highly competitive pricing.

At National Car Hub, we understand that finding the perfect vehicle is more than just a purchase—it’s a journey. That’s why we’ve curated a diverse selection of vehicles to cater to all budgets and lifestyles. Whether you're seeking a family-friendly SUV, a sleek sedan, or a practical hatchback, we have something to suit your needs. And if you don’t find exactly what you’re looking for in our current inventory, we can source it for you through our extensive network of dealers.

We make car buying easier with zero deposit finance options, nationwide delivery, and extended warranties. Our commitment extends beyond just selling cars; we provide comprehensive advice on vehicle maintenance and are always ready to offer personalised support. Our friendly staff are here to ensure you receive the guidance you need every step of the way.

At National Car Hub, our mission is to redefine your car buying experience. We strive to be the dealer with a difference, offering Great Prices, Great Vehicles, and Great Service. We invite you to visit our dealership in Walsall and discover for yourself why our customers trust us to get them on the road with the perfect vehicle.

Thank you for considering National Car Hub. We look forward to serving you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
117 reviews3.9 out of 5 stars — Rated Very Good
Excellent
77
Very Good
10
Average
0
Poor
7
Terrible
23

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  • Contact Information

    Address

    National Car Hub
    Chester Road
    Walsall
    West Midlands
    WS9 0LS

    Get in touch

    01922 711570
    https://www.nationalcarhub.co.uk/

    Opening times
    Mon 09:30 - 19:00
    Tue 09:30 - 19:00
    Wed 09:30 - 19:00
    Thu 09:30 - 19:00
    Fri 09:30 - 19:00
    Sat 09:30 - 19:00
    Sun 10:00 - 18:00

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    24%
    Percent of reviews responded to by this dealer

    Additional Information About National Car Hub

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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