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75 reviews from our car dealer reviews community
Leave a review for Nawaie Motoring
Leave a review

75 reviews from our car dealer reviews community

Leave a review for Nawaie Motoring
Leave a review
"Nawaie sold me an Un Roadworthy car!"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ameen in Nawaie Motors sold me a 09 Toyota Prius. The car was reasonable and history checked out. I live in Dublin so a distance buyer. I relied on their honesty and photos. I asked that car be put through MOT to give me peace of mind. Reluctantly they agreed and gave it to the Toyota Garage beside them Hays Toyota to MOT and it passed with no advisories the day before I picked it up. I came to pick car up and was as described, but a little dirty. Two of the front tyre's were 1.6 mm and were unevenly worn. Sales guy said the MOT guy asked if he wanted this noted as advisory on MOT and he said he didn't? They replaced with part worn tyre's. When home I noticed one Headlight very dim and put it down to needing a new bulb. When I brought to Toyota they said headlight bulb holder completely corroded and needed a new headlight. We put through the MOT equivalent and car failed on light emissions. We pointed out the MOT pass 4 weeks earlier and they said no way it could have passed as same test. Could Nawaie Motors have "an arrangement" with Hays Toyota next door?? I wonder? I thought that MOT was a well regulated institution obviously not? Hays Toyota were pretty obnoxious when I called and didn't want to know referring me back to Nawaie. The issue was pointed out to Ameen in Nawaie and after deliberating for two weeks he just said that the warranty would not support the claim. I did point out that this was not a warranty claim but that the car was defective and un roadworthy. The rectification work is less than £200. Nawaie obviously value £200 more than their reputation which is never a good indicator of a good honest well run business. Under the circumstances I could not recommend Nawaie to anyone as realistically they don't care about their reputation or their customers. Ken.

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+3 Found this review helpful

AMEEN from Nawaie Motoring in response to Nawaie sold me an Un Roadworthy car!

Nawaie Motoring is happy to outline that this matter was resolved through a mutual agreement and Ken has left an updated review at https://uk.trustpilot.com/review/nmlcars.com. Unfortunately, Ken was not able to update his review at the Car Dealer Review's website. Nawaie Motoring’s statement in reflection to his above review is provided below. ‘Ken, we understood that you reside in Dublin and it is not easy for anyone to place a deposit on any used vehicle prior to viewing the vehicle. Prior to forming an agreement, we exchanged multiple emails to ensure that your expectations are understood and met, which was also subject to a time-frame you had proposed. You became happy on the fact that we were not driven to take any deposit funds until we had a mutual agreement on the works needed to be conducted. This we believe was the main factor of your decision to choose the purchase of Toyota Prius from Nawaie Motoring. This created a level of trust and you agreed to place a deposit. During this short timeframe, Nawaie Motoring got an MOT and improved the bodywork condition of the vehicle as per your requirements. Upon collection of the car, you seemed to be overall happy with the service you had received from Nawaie Motoring. The issue arose when you took the car for an equivalent MOT test in Dublin (NCT Test) and the vehicle failed the test on lights emission. The vehicle passed all the other aspects of the test. This issue occurred over a month after the date of purchase. Your initial claim was rejected on the basis that the lights failure occurred after 46 days from the date of purchase and over 3,000 miles had been driven and lights are not covered on the warranty is the miles covered exceeds 3,000. There was no evidence that could prove that the vehicle had such a light issue at the point of sale and the MOT was conducted by an independent MOT station. Following your request looking at this claim outside the scope of the terms of the warranty, this matter was reassessed and further details were requested from you. Our claims team assessed your claim and a payout was authorised. All the issues were solved and you were able to resolve the lights emission issue. We would like to thank you for purchasing your vehicle from Nawaie Motoring. If you had any questions then please contact us and a member of the team will be able to assist you. Kind regards, Nawaie Motoring

"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Astra a few months back, was very good quality but after a couple of weeks the breaks started to hiss (problem with the pads) I live in Essex so was difficult finding time to return, I returned after the warranty had expired but they fixed it free of charge....and even cleaned my car for me! Great service.

"Great Service, Great Deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was so happy with the service I got from this company, They were helpful, not pushy and very honest. I have recommended them to everyone who asks about my new car and I would definitely use them again.

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+0 Found this review helpful
"VW Touran"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service. Nice car. Really helpful and friendly.

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+0 Found this review helpful
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the car I purchased. The salesperson was very helpful and honest. Good quality cars and clean I side out. I would definitely recommend this dealership.

"Karen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a lovely Toyota Yaris the sales service was very good everyone polite helpful and honest, the car did have a fault which could happen to any car at any time but they made good on their warranty, despite my distance from their premises they were most helpful. It was a pleasure to deal with honest and respectable people who pride themselves on their service.

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"would recommend"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service over all. The car was really nice and clean and in very good condition and I have had no issues with it at all. I got a really good PX price and the dealers have been really helpful and friendly through out the whole experience. I am very happy and I will be recommending this dealership to my friends and family.

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+0 Found this review helpful
"john"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought car from them recently and it is very reliable. They sell good cars and give nice customer service. would recommend!

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"Bad smell"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The over all service was fine. However, I have an issue with a bad smell in the car. Th dealership said that they had cleaned it but they can't have done a good job because its still very apparent and I have had to pay for it to be professionally cleaned. Based on my experience I would not recommend this dealership.

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+2 Found this review helpful
"donata"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from NML. I was exciting a car. just 2 weeks...after 2 weeks I got big problem with oil. I call in NML and they fixed everything. and it was included in warranty (I am lucky). they did wonderful job. now I don't have any problems with car

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Dealership Information

Welcome to Nawaie Motoring London & West Midlands

Established since October 2012, Nawaie Motoring started with just one showroom – opened in London. Nawaie Motoring has grown by acquiring another site in West Midlands and currently has a fleet of over 150 vehicles. Not only just a car dealership, but Nawaie Motoring has a Mechanical Team and a Vehicle Body Repair Shop to ensure Quality Assured vehicles.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2012

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
75 reviews4.1 out of 5 stars — Rated Very Good
Excellent
55
Very Good
3
Average
3
Poor
5
Terrible
9

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  • Contact Information

    Address

    Nawaie Motoring
    Printing House Lane
    Hayes
    Greater London
    UB3 1AP

    Get in touch

    07926 010366
    http://nmlcars.com/

    Opening times
    Mon 09.30 - 18.00
    Tue 09.30 - 18.00
    Wed 09.30 - 18.00
    Thu 09.30 - 18.00
    Fri 09.30 - 18.00
    Sat 10.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Nawaie Motoring

    Company Formed: 2012
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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