Buying from Oakdene was one of the most stressful, time-wasting experiences I’ve ever had with any company, in any industry. From the outset, the process was riddled with broken promises, poor communication, and a complete absence of professional standards. The car supplied was not fit for purpose, causing me significant inconvenience and leaving me hundreds of pounds out of pocket in travel and related expenses. The finance company that funded the purchase investigated and upheld my complaint — yet Oakdene have refused to refund my out-of-pocket costs, forcing me to take further action. I now have a County Court Judgment (CCJ) against them, which says everything you need to know about how they operate and how they treat their customers. A reputable dealership stands by its products and takes ownership when things go wrong. Oakdene did neither. Instead, they passed blame, delayed responses, and left me chasing for basic resolution. In my experience, their idea of customer service is to sell you the problem and then walk away from it. If you value your time, money, and peace of mind, look elsewhere. There are countless dealers who will treat you with honesty, transparency, and respect. Sadly, Oakdene Cars is not one of them.

Excellent buying experience, brilliant communication from start to finish, thanks Tom! The team were great, the car (BMW M4 Competition) is unbelievable. I will absolutely look to buy from them again. Worth mentioning, no aggressive sales tactics either which was refreshing.

Looking for a Audi sq5 and found one at Oakdene. Put £300 deposit to hold. Everything went as planned but changed our minds at last minute so pulled out, We thought Jason would be annoyed because he had prepared the car for us but no he was ok with it. We apologised and got our deposit back. Very professional. Would deal with Oakdene in the future.

Best car buying experience in 45 years of motoring, from my initial enquiry to actually collecting the car , invited to take the car for test drive by myself, then simply asked if it was suitable at which point I could have walked away full refunded my small deposit and travelling expenses, but happily the car is as good as they described if not better

If your looking at buying of this outfit think again substandard vehicles at over market prices and zero aftersales customer care

Oakdene – The Real-Life Wormwood Motors from Matilda I put my Range Rover up for sale on Motorway, and Oakdene was the buyer. Unfortunately, the experience was far from smooth. Firstly, they were scheduled to collect the car at 12 pm. After over an hour of chasing, they finally arrived at 2 pm — more than two hours late. This was frustrating since I had rushed home from work to be ready for noon. The lack of communication and punctuality felt disrespectful. Secondly, despite agreeing on a fair price weeks in advance, Oakdene lowballed me by nearly 20% on the day of collection. They claimed minor cosmetic issues and the replacement of two quarter rear headlights would cost over £4,000. Which from seeing car advertised have not been replaced! A small discount would have been understandable, but this was excessive and unreasonable. I was left with little choice but to accept their offer. From reading other reviews, it seems this pattern repeats: exaggerating damage and trying to shift blame onto customers. This wheeler-dealer approach feels more like manipulation than business. I’ll be reporting Oakdene to Motorway and advise others to proceed with caution.

Amazing! We’ve just taken delivery of a fabulous Range Rover Sport, the whole process from start to finish was slick and effortless. Our sales contact Dan was very knowledgeable and clearly takes pride in his job, a real asset to the company. We were a little apprehensive putting down a small deposit to enable us to “view” the car, but this was all forgotten during the “great reveal” of our new car in their professionally custom lit showroom - wow did it pop !! The quality of the polish was nothing short of perfect, a mirror finish! As promised there was no hard sell, after the test drive, the decision was all ours, but this was an easy one to call. As a perfectionist, I did notice three small cosmetic issues, Dan swiftly said “we will collect the car and sort them out asap” which we were more than happy with. The paperwork was completed within a couple of minutes, then we were off on our way home.It’s a shame there is no 6 star rating. Well done Oakdene 👏👍

Just bought a Range Rover Sport from Oakdene Collection and honestly, it couldn't have been easier. The whole process was super smooth and the team made everything really straightforward. Big shoutout to Oakdene Collection for making the experience so easy. Would defiantly recommend them if you're thinking about getting a new car.

Collected my car from Oakdene and couldn't be happier. The condition is the best i have ever seen and there attention to detail was phenomenal. i will be back in the future for my next vehicle.