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First class service, Darren and Alex both very helpful and friendly, very please with my C3 Picasso, highly recommended.
Reviewer has confirmed their email address
A Ronseal performance. A no frills business The small team gave me a fair price for my car over the phone. I travelled from the Midlands to collect my very nice nearly new car. I found the process efficient and stress free.
If I do not make others aware of how Oaktree Motor Co Wales operates, I would feel partially responsible for him repeating what he did to me on perspective customers. After shy of 2 weeks, this dealer refused to give me my £300 deposit back; (knowing my unforeseen circumstances of my terminally ill Parents & house move I had kept him in the loop daily) he laughed & sent attempts at threats and laughing emoji's (who on earth acts like that). Furthermore, I was told there were countless others interested in the car (-the car remains on his site 7 months later presently unsold & reduced by £1000+). I'm not bitter or hostile and have never left a negative review of anyone, therefore please be assured this is heavily justified. All in all, un-professional , un-classy behaviour (inferring 'what else is he capable of in terms of services); keeping £300 from a single working parent who is also her family's sole carer (reflection of how healthy sales are)- Bless. Screenshots available
Reviewer has confirmed their email address
Bought a bmw from Oaktree Motor Co Wales spending £6500. It was evident within a few weeks that there was an issue with the car. After a few phone calls I was advised to take the car to a particular garage as it was under warranty which did not sort out the problem After spending another approx £2000 on trying to repair the car I had no other choice but to trade in the car for a car on finance from another dealer. I had 1800 for the bmw which I had paid £6500 for. So altogether having a loss of over £8000 I would not recommend this place to anyone. Unhelpful is an understatement. Would not take the car back or wish to sort out and issues. The one and only reason I haven’t taken this further with trading standards is because by the time I found out I had a case within consumer law I had traded the car in for something reliable Which was needed after going weeks at a time without a car whilst it was in a garage trying to rectify the issues. with four children and work that was impossible. Never ever ever buy from these robbing wasters! Even had the cheek to blame my driving. Funny because I haven’t had a problem with my driving in the car I have now !! And call me a dull c*** at one point and would not even take the car back in part ex for another. Speaks volumes really !!!!
Reviewer has confirmed their email address
Darren Thomas from Oaktree Motor Co Wales Ltd in response to Shocking !!!!
Really shelley, this is my sister who has a few serious mental health issues, Shelley your 43 not 8 grow up
I bought a RangeRover Sport off Oaktree Motor Company Wales around a year and a half ago and to be fair it's been great, obviously the usual maintenance have had to be done to the truck but the service buy these guys was very good. After having the RR for 5 months i had to make a claim on the warranty and to be fair it all went smoothly. Highly recomended.
Reviewer has confirmed their email address
Just bought a jaguar xf very pleased with the service and will recommend oaktree motor company to all my friends thanks
i have just bought an XF jaguar sport from Oaktree Motor Company Wales. I found car on web site,owner very helpful owner Darren.if you are looking for a good deal try this garage all cars i have seen there are all clean does not stock any rubbish there.have had car a few days minor fault with brakes contacted Darren the owner having car in straight away to solve issue no questions asked.WOULD recommend visiting to take a look.
Darren Thomas from Oaktree Motor Co Wales Ltd in response to very good srvice
Hi thanks for the review and i'm glad you are happy with our service and sorting out the minor issue with the brake pad warning light coming on ( replacing the pads etc) issue is our pleasure thanks Darren
I bought a BMW 320 from Oaktree Motor Company in Wales back in June. I found the car on their website. It was in really good condition and really clean and I have had no issues with it up to now. The dealers were really great and super helpful. I am very pleased and would recommend the dealership.
Reviewer has confirmed their email address
My wife bought a Vauxhall Astra from these not so long ago, first impressions very friendly and welcoming, on inspection the car was clean and looked decent enough, wasn't until we got home that we realised how much we overpaid for the car(our own fault for not researching car value etc) but apart from that, 2 weeks later exhaust dropped off, then problems coming up on dashboard regarding emissions, then problem with catalyst, had all that repaired which wasn't cheap. on day of arriving home with car, noticed slow puncture on drivers side. I would never ever go to these again simply as its poor value for money and customer service is non existent once they have you're money, I highly recommend to shop elsewhere, there are a lot more better car dealers out there who won't treat you like this just to make a fast buck rather than a name for themselves.
Staff from Oaktree Motor Co Wales Ltd in response to Wife bought an Astra
Hi, This review doesn't seem legit as my vehicles come with a new mot, so the exhaust falling off is highly unlikely, if this happened why not call me so i can rectify the issue? also the puncture issue can happen at any time and as you know any Tyre firm will repair punctures very cheaply if you picked a puncture up.
Staff from Oaktree Motor Co Wales Ltd in response to Wife bought an Astra
We also notice that the email address has not been validated so seems like a fake review! Competitor maybe?
Overall everything went ok with Oaktree Motor Company Wales. To be honest there was a few bits broken on the car which I wasn't made aware of but it's driving well so I can't complain too much, just your average used car dealership really..
Reviewer has confirmed their email address
Staff from Oaktree Motor Co Wales Ltd in response to oaktree customer wales
Hi, Please can you clarify what Car you bought and when please? so i can contact you to sort out the "few bits that were broken" as i would like to know what was broken a would like to fix the claimed issue, thanks.
Oaktree Motor Co Wales Ltd is an Independent dealership that is based in Cwmbran. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Oaktree Motor Co Wales Ltd
20A Springvale Industrial Estate
Cwmbran
Torfaen Principal Area
NP44 5BD
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