A1 service, easy, quick, no pressure, love my new Vw Tiguan sol was really helpful, really recommend this company

Going to Oakwood Motor company was the best place for me to get my new car. Saul was so helpful. He was really nice calm and patient. I had all 3 kids (1 infant and 2 toddlers) and you can imagine they were all over the place. He helped me with a quick and smooth part exchange and getting my new car. I will highly recommend going to Oakwood Motor Company if you are looking to get a new vehicle

I recently bought a family car from here and found them very helpful, professional and honest. They provided me all relevant and appropriate information as I needed.

My car was written off in an accident so I was on the lookout for a new car and came across one on Autotrader at Oakwood motors. I’m from Scotland so I contacted them and told them about my situation and they couldn’t have been more helpful and accommodating. The kept me updated on the progress of the car and let me know as soon as it was ready. I wasn’t able to get down to the dealership for a week due to work but this wasn’t an issue. When I got down to Bury Lewis came to collect me in the car from the train station. The process when we got back was seamless and an all round 10/10 experience. Would definitely recommend.

Absolute disgraceful customer service Messed about so many times finally picked the car up having been let down twice before saying they couldn’t do a part ex deal, then was rang back two days later saying they could do a deal. Was told to pick the car up on the Saturday as it was in for paint touch up and service, then got a phone call at 8.30am on the day I was ment to be picking up the car to be told I can’t go because the light needed fitting and the car wasn’t ready. The week after picked up the car which had scratches on the bonnet and passenger doors. I drove the car 15 min to my mums got out of the car to find the door didn’t lock Rang them back to be told to take it back a few days later and that I would have to lock the door from the inside for the time being. Then as I was driving home on the motorway the engine management light came on, I rang again to be told I should buy their £700 extended guarantee to which I replied I shouldn’t have to purchase this. The warranty kept being mentioned over the phone to which I got to the point of saying I wanted my old car back as it was unacceptable. I still haven’t received my £100 holding fee from back in February I’m currently on my 4th email. I would steer clear of this place I’ve asked 3 times for full names of the 2 people I’ve delt with to give to my case with trading standards and still haven’t been given them

I received a new car on finance from Oakwood motor company and won’t go anywhere else! Sam and the rest of the team made my experience even better than I was expecting and I was very thankful

Very good service and communication very helpful people thank you

Lewis at Oakwood motor company was absolutely brilliant, making sure we were completely satisfied with the car by sending us a close up video of the car inside and out before travelling a long distance to see it in person , going the extra mile to answer all and any questions we had. Oakwood motor company were very welcoming while there and the service was top class. Very pleased with our new car, Thank you!

Agreed a sale with PX informed the salesman that had been offered £2000 by we buy any car sight unseen but that they had reduced to £1600 upon sight of the dents and other damage. Told him the car was damaged on both sides. We buy any car estimated this at £400. The car being bought was over 14K. Agreed £1500 PX. Paid the balance by bank transfer. Upon the day of the deal salesman and manager refused PX trying to claim that I had not been honest about the damage. They declined the PX. They then asked for the extra £1500 by bank transfer. So I simply said give me my money back as you are changing the terms of our agreement. After much head shaking and face pulling They said they would offer £1350 PX. Which I accepted, do not be taken for a ride by this lot. This type of sharp practise gets car salesman a bad name. If you are not happy walk away and your consumer rights means their non-refundable deposit clause is not worth the paper it’s written on if they try to change the deal retroactively. If they had been up front and said the PX value needed renegotiation I would have listened to their offer. They were never going to lose the sale which is obvious when they moved from £1500 to £150. It’s pathetic. Would not recommend this outfit.

A big thanks to Daniel and Nathan for my car excellent service , professional service , nothing was too much trouble. Love my new car. Thanks again Oakwood motor company.