Car Dealer Reviews is an
official partner of Auto Trader
Brilliant from start to finish. We love our new Land Rover. Slight issue with one of the electric seats after 2 month but Oakwood booked it in and had it fixed in no time!!
Thanks again for another cracking car we love it see you again soon.
Reviewer has confirmed their email address
Purchased our Audi through Oakwood Specialist Cars after scrolling through Autotrader for a few weeks. We had viewed a few other dealers in the North East. Oakwood were professional and helped us get a fantastic deal. We would highly recommend this place.
Reviewer has confirmed their email address
We can’t thank Oakwood enough for all their help getting us into the car we wanted. We purchased a car from this place 6 years ago. The dealership is bigger and better than it was then. Highly recommended. Francesca Robson
Reviewer has confirmed their email address
Awful DONT waste your money here. Really REGRET BUYING FROM OAKWOOD SPECIALIST CARS WHITLEY BAY
Reviewer has confirmed their email address
5 star for Oakwood specialist cars, sales could not help enough, disappointed with after sales and pre sales checks "AA" check obviously is not that great . multiple issues with a Navara including outstanding Nissan recalls that had not been sorted before sale , faulty sun roof , faulty AC, faulty sat nav unit , oil leak , warped disks (on previous mot but not the one supplied ) to name a few some issues had been sorted but majority have not been and have given up calling as just get the same reply "we will call you back " looks like its going to cost me an additional £1000 to sort
Reviewer has confirmed their email address
Take your money to someone else other than Oakwood Specialist Cars!!! On the 1st of April I put down a holding fee down for an Audi Rs4. Before picking up the car I had the car inspected by a third party provider. It was discovered that the car had the following issues; 1. Diagnostic checks – error 05137, Bank 2 secondary air system too low (Which is linked to the engines vacuum system). 2.The headlamp adjuster, which secures onto the wishbone had a broken bracket and cable tied in place !!! 3. The front two tyres were balled. 4. All 4x brake discs require replaced. Note : See photos attached I called the dealership and requested to opt out of the purchase and requested the deposit back. Note: I put a deposit down on a Monday, had car inspected on Tuesday and notified them on Wednesday that i did not want to go through with purchase, I thought i acted quick on the dealers behalf. The dealership was very defensive saying that the could of sold the car to someone else and refused to refund my deposit. Seeked citezens advice and Under the Consumer Rights Act 2015 , I am entitled to a full refund of my deposit. Sent a letter to request deposit back ...... no reply Currently going through trading standards just now.....
Reviewer has confirmed their email address
ANONYMOUS in response to Very poor service and unethical trading
We bought a car at OAKWOOD GARAGE WHITLEY BAY and regretting it now may have to take action against them. 4ty July 2019 got car about 2 .The next day went shopping about 12 loud squeaking and scraping noises as we travelled, been back twice had it oiled but problem still happening obviously a waste of our time not feeling safe in this car they act like your best mate when they want you to buy ,but act as if your putting them out when you want problems resolved. WOULD DEFINATELY NOT RECCOMEND TO MY WORST ENEMY.
anonymous in response to Very poor service and unethical trading
I would agree with this review having had a similar experience years ago. they sell broken cars which they must buy in from people that wouldnt have the face to sell a broken car. dont give them your money they will face you down unless you go in with ten of your mates and threaten them even then they will probably be prepared for this reaction. they are scum
Do not use Oakwood Specialist Cars. I bought an Alfa Romeo giulietta from these. The “owner” of the business shouts at you in the street to the point of everyone looking. Accuses you of lying, always acts the victim. When I wasn’t going to buy the vehicle after being shouted at he said that I would be paying for any work done to the car so far out of the £1300 that I had already paid, only £300 of which was a deposit. So basically I had to buy the car. The car was recovered by the rac a few weeks later because they hadn’t correctly reassembled the vehicle when they put a new clutch in which resulted in a damaged clip coming off a hydraulic pipe, when the car was taken back to them by the rac (who also couldn’t drive the vehicle onto his truck) Oakwood cars said the car was fine and they drove it straight in the garage, and that there was nothing wrong with it. However, upon inspection by a proper mechanic, 1 cable tie had been put on a high pressure hydraulic pipe, not exactly safe. I must say and give praise to Steve as he was the only kind and considerate person I have dealt with, however he’s only a salesman so has to get everything checked by the “owner”. Save yourself the stress and go elsewhere.
Michael Miller from Oakwood Specialist Cars in response to Do not go here, you will regret it.
Hi Lewis thank you for taking the time to review our dealership. Im disappointed you feel this way several months after buying your car. I’m finding it hard to understand what has actually gone on. I am the owner of Oakwood and I don’t think I met you. We pride ourselves on a ‘no pressure’ sales approach and have done for many years. If at any stage before your purchase you were unhappy you certainly did not have to go through with it. We want all of our customers to be excited and happy collecting their new car, like most of them are. I have checked on our database and shows that we had fitted a full clutch free of charge. We had put other jobs to one side to have yours done, to get you back on the road the same day. When we sell cars for under £5k and over 50,000 miles we can’t always guarantee that the customer won’t have an issue. We can’t prevent issues with second hand cars, but we can rectify them under warranty, as soon as possible, to get our customer back on the road. This is the difference with a good used car dealer. We have spot inspections from the RAC throughout the year, they check all of our vehicles on site. We are proud to have their approval and wear their logo with pride on our website. If you have any further issues or would like to call in for a chat about your experience, please drop us a call. We would like restore your faith in the excellent dealership we have grown into over the space of many years and many happy customers. Michael Miller Co.Director
Anonymous in response to Do not go here, you will regret it.
Completely agree with you Bought a car at OAKWOOD GARAGE WHITLEY BAY at around 2 on 4th July 2019 next day went shopping at about 12 lunchtime loud squeaking and scraping noises. We returned to the garage and arranged to return it to be looked at on returning to collect it we were assured it was fixed . IT was not, back again the owner seemed very put out. AS IF we''ve got nothing better to do.I Would not reccomend this garage to anyone and dont feel safe in this car . Looks like going to have to take it further They act like your best mate when buying from them. afterwards a different story. .
Been more than fair with me over the years and I’ve done loads of deals with them, when ever I’ve had the odd issue they’ve always been willing to fix it. I fully understand that the cars a used car and may get issues (as all cars do) but these guys have always helped. So I would highly recommend anyone, if the car suits your requirements go for it. 10/10
One of the best garages in the area. We have had 2 Audi’s from Oakwood and wouldn’t go anywhere else.
Quality used cars from the coasts first RAC Approved Dealer
At Oakwood Specialist Cars we are an RAC approved dealership which means we can offer their warranty and free membership with all our cars, to give all our customer's peace of mind. Our ethos is to source the highest quality top-spec vehicles mainly sports, performance diesels and 4x4's with good service history and low mileage.
Our stock is changing daily as we are hand-selecting cars from all around the UK from a number of our good suppliers. If we don't quite have what you're looking for, please just give us a call and we will do our best to source it for you. We offer low rate finance packages to suit every need.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2001
Oakwood Specialist Cars
Oakwood House Foxhunters Road
Whitley Bay
Tyne and Wear
NE25 8UG
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 09:00 - 17:00 |
Sun | Appointment Only |
There aren't currently any photos for Oakwood Specialist Cars, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.