9% Reviews
replied to
71% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


76 reviews from our car dealer reviews community
Leave a review for Owens Express Motors
Leave a review

76 reviews from our car dealer reviews community

Leave a review for Owens Express Motors
Leave a review
"mondeo estate 2013 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw Owens Express Moyors site on internet thought id drive down an see . The owner was helpful an trusted me to look round his site for anything I liked I wanted a Mondeo estate. Mr owens said he would find me what I was after and he would contact me in due course 3 days later he found me 4 Mondeos I chose the one I liked an next day it was at his showroom went down looked at it drove it perfect just what I wanted mr owens was helpful an he got me what I wanted I would recommend him every time, friendly guy who cant do enough to help you.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cant praise leon enough he helped me from start to finish would and will recommend him ive got myself a fab car sukuki splash fantastic price nothing was to much for him.

"Great service and a great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb process from start to finish. Called Leon on the Saturday evening as I needed a new car urgently. Told me to come in the Sunday morning and drove my new car away on the Monday. Couldn't recommend him enough and he got me an excellent deal on my Audi A6.

"Great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

"I have now bought two cars from Owens Express Motors and have been very happy with both my purchases. I have always found The staff to be friendly, helpful and very professional. The cars were exactly as advertised, and in showroom condition. The team were very helpful in explaining how the controls of each car worked, They provided an excellent service arranging my finance from start to finish. I will be back for my 3rd car soon thanks guys.

"Audi A6 "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The initial review identified a small number of issues that was agreed would be put right prior to delivery in May. The car was not taxed when delivered and took weeks to get sorted. Also it took numerous calls to get some of the issues corrected and some 3 months later still waiting for new sun visor and boot floor. Also advised that car had been checked and serviced. Not done as per schedule and 1K spent correcting faults. Finally when I claim on warranty I find it is worthless and AE warranties will not honour agreement. My advice, avoid Owen Express Motors like the plague.

leon owens from Owens Express Motors in response to Audi A6

Thanks for the review and we aim to get better, i am really disappointed with this review after all the money we spent on the car. you new vehicle had been in accident and you was made aware, we spent over £1300 on this vehicle on your report the dusts cps were included on the wheels, we done all we can sir and im very disappointed in this, but we will learn ad try to make thing better in the future, cheers mr clarke and i hope your audi is running as good as it was the day we last spoke.

"Audi tt"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a audi tt from here a month ago. I love this car . It so lovely to drive. My experience with Owen express motors has been great so far . When i first went to the garage it was a Sunday and they had closed. I emailed them and an hour later the owner had come in for me . As I traveled from wales to see the car. To start with i was abit apprehensive because it was a 11 years old car . But for its age was in pretty good condition. So i went for it . Everything was pretty much done in a day and the owner even drove to wales to drop it at my door . Which was great. After the first day of driving i did have an issue with the window it got stuck open so i took it into my local garage and the owen sorted it out with the warranty company so I didn’t have to pay a penny . Overall a nice and easy transaction. And so far i have had good customer service. Thanks

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Amazing, personal and helpful! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff here are genuinely helpful and do their absolute best to look after you! Staying late to fit around my work and providing great quality vehicles!!

"56 BMW 3 series "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 3 series BMW marked as 3200 from Owens last April 2017. On test drive I noticed it had an oil leak from engine so pointed out and agreed the sale on the caveat that the oil leak was repaired this was written on the receipt. A couple of days later I received a call to say the oil leak had been repaired. After a month or two I could still smell oil burning on the engine when I checked my oil the level had dropped dramatically again so I rang Owens and they arranged to get car looked at and rectify the issue. The car has been in a total of 5 times over the last 12 months with the same oil leak on each occasion we were told it was fixed when in fact it was not. The last visit to rectify oil leak the garage has told Owens to be 100% sure it traced and fixed would cost them £1200 which there not prepared to pay, Ownes have promises time after time to replace like for like but never comes through, we were offered A gas conversion Volvo but we did not like the car nor want possible more issues. For the most part Owens have been fair up until this point but now we have had enough and have been let down too many times, my driveway is destroyed off the oil leaking onto the drive, about three week ago we handed car back with the ultimatum the we want a refund or like for like replacement Ownes have done nothing. Every time we contact owens, he is never there or he fobs you off saying he will sort it by xx day and never does never returns calls. Been to see him today 28-04-2018 assured me be resolved by end of next week. I get the impression he is not bothered in the slightest told him about review his answer was can’t please everyone

Get Car Leasing

Reviewer has confirmed their email address

+10 Found this review helpful

Tony Carey in response to 56 BMW 3 series

Just to add to this review he has since sold the same car on again to a another dealer ? He never sent log book off and now I have over £1000 fines from unpaid tolls parking etc..... 26/05/2018 and still no refund go elsewhere.

Billy in response to 56 BMW 3 series

Get straight onto trading standards and go to a small claims court .. reviews on facebook and google !

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great value!"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Owens motors did me a great deal on a car I bought. The service was fair and I would buy again from them. All their cars come with warranty and I would recommend them to anybody.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service very friendly and all ways willing to help had 4 cars off them and never had any problems

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Used cars and Vans sales of Liverpool

Welcome to Owens Express Motors

Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.

All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.

As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.

In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.

Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4 out of 5 stars — Rated Very Good
Excellent
55
Very Good
0
Average
4
Poor
6
Terrible
11

Add Review

  • Submit new information
  • View 2 more dealership images

    Contact Information

    Address

    Owens Express Motors
    9 Bridle Way
    Bootle
    Merseyside
    L30 4UA

    Get in touch

    0151 523 3225
    http://www.owensexpressmotors.co.uk/

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun 10.00 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Owens Express Motors

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more