Car Dealer Reviews is an
official partner of Auto Trader
Saw Owens Express Moyors site on internet thought id drive down an see . The owner was helpful an trusted me to look round his site for anything I liked I wanted a Mondeo estate. Mr owens said he would find me what I was after and he would contact me in due course 3 days later he found me 4 Mondeos I chose the one I liked an next day it was at his showroom went down looked at it drove it perfect just what I wanted mr owens was helpful an he got me what I wanted I would recommend him every time, friendly guy who cant do enough to help you.
Reviewer has confirmed their email address
Cant praise leon enough he helped me from start to finish would and will recommend him ive got myself a fab car sukuki splash fantastic price nothing was to much for him.
Superb process from start to finish. Called Leon on the Saturday evening as I needed a new car urgently. Told me to come in the Sunday morning and drove my new car away on the Monday. Couldn't recommend him enough and he got me an excellent deal on my Audi A6.
"I have now bought two cars from Owens Express Motors and have been very happy with both my purchases. I have always found The staff to be friendly, helpful and very professional. The cars were exactly as advertised, and in showroom condition. The team were very helpful in explaining how the controls of each car worked, They provided an excellent service arranging my finance from start to finish. I will be back for my 3rd car soon thanks guys.
The initial review identified a small number of issues that was agreed would be put right prior to delivery in May. The car was not taxed when delivered and took weeks to get sorted. Also it took numerous calls to get some of the issues corrected and some 3 months later still waiting for new sun visor and boot floor. Also advised that car had been checked and serviced. Not done as per schedule and 1K spent correcting faults. Finally when I claim on warranty I find it is worthless and AE warranties will not honour agreement. My advice, avoid Owen Express Motors like the plague.
leon owens from Owens Express Motors in response to Audi A6
Thanks for the review and we aim to get better, i am really disappointed with this review after all the money we spent on the car. you new vehicle had been in accident and you was made aware, we spent over £1300 on this vehicle on your report the dusts cps were included on the wheels, we done all we can sir and im very disappointed in this, but we will learn ad try to make thing better in the future, cheers mr clarke and i hope your audi is running as good as it was the day we last spoke.
I bought a audi tt from here a month ago. I love this car . It so lovely to drive. My experience with Owen express motors has been great so far . When i first went to the garage it was a Sunday and they had closed. I emailed them and an hour later the owner had come in for me . As I traveled from wales to see the car. To start with i was abit apprehensive because it was a 11 years old car . But for its age was in pretty good condition. So i went for it . Everything was pretty much done in a day and the owner even drove to wales to drop it at my door . Which was great. After the first day of driving i did have an issue with the window it got stuck open so i took it into my local garage and the owen sorted it out with the warranty company so I didn’t have to pay a penny . Overall a nice and easy transaction. And so far i have had good customer service. Thanks
Reviewer has confirmed their email address
The staff here are genuinely helpful and do their absolute best to look after you! Staying late to fit around my work and providing great quality vehicles!!
Bought a 3 series BMW marked as 3200 from Owens last April 2017. On test drive I noticed it had an oil leak from engine so pointed out and agreed the sale on the caveat that the oil leak was repaired this was written on the receipt. A couple of days later I received a call to say the oil leak had been repaired. After a month or two I could still smell oil burning on the engine when I checked my oil the level had dropped dramatically again so I rang Owens and they arranged to get car looked at and rectify the issue. The car has been in a total of 5 times over the last 12 months with the same oil leak on each occasion we were told it was fixed when in fact it was not. The last visit to rectify oil leak the garage has told Owens to be 100% sure it traced and fixed would cost them £1200 which there not prepared to pay, Ownes have promises time after time to replace like for like but never comes through, we were offered A gas conversion Volvo but we did not like the car nor want possible more issues. For the most part Owens have been fair up until this point but now we have had enough and have been let down too many times, my driveway is destroyed off the oil leaking onto the drive, about three week ago we handed car back with the ultimatum the we want a refund or like for like replacement Ownes have done nothing. Every time we contact owens, he is never there or he fobs you off saying he will sort it by xx day and never does never returns calls. Been to see him today 28-04-2018 assured me be resolved by end of next week. I get the impression he is not bothered in the slightest told him about review his answer was can’t please everyone
Reviewer has confirmed their email address
Tony Carey in response to 56 BMW 3 series
Just to add to this review he has since sold the same car on again to a another dealer ? He never sent log book off and now I have over £1000 fines from unpaid tolls parking etc..... 26/05/2018 and still no refund go elsewhere.
Billy in response to 56 BMW 3 series
Get straight onto trading standards and go to a small claims court .. reviews on facebook and google !
Owens motors did me a great deal on a car I bought. The service was fair and I would buy again from them. All their cars come with warranty and I would recommend them to anybody.
Reviewer has confirmed their email address
Great customer service very friendly and all ways willing to help had 4 cars off them and never had any problems
Reviewer has confirmed their email address
Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.
All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.
As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.
In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.
Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2011
Excellent | 55 | |
Very Good | 0 | |
Average | 4 | |
Poor | 6 | |
Terrible | 11 |
Owens Express Motors
9 Bridle Way
Bootle
Merseyside
L30 4UA
Mon | 08.30 - 17.30 |
Tue | 08.30 - 17.30 |
Wed | 08.30 - 17.30 |
Thu | 08.30 - 17.30 |
Fri | 08.30 - 17.30 |
Sat | 08.30 - 17.30 |
Sun | 10.00 - 16.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.