The past two services have received from Parks East Kilbride has resulted in further issues with my car. The first time the car was taken in under their service plan to work on the electrics, after this the car functions for 2 days and then the electrics failed. I was unable to see my dash board and the power steering was wouldn't work. The problem was then reported and the car taken back in, upon collection of the car there was a gouge out the front bumper which was not there when the car was handed in. This was reported but no one contacted me about this after 4 phone calls. Since this my car has been in for is most recent service and MOT, when collecting the car there was a large dent in the wheel arch of my car. I reported the problem providing photographic proof that the car was not in this condition when this was dropped off to the garage as due to my previous experience with the Parks. I was told by the service centre representative I would receive a call on Monday the 29/05/2017, but I have still had no call back, even after calling the service desk & centre to chase this up. I will not use this dealer again after the issues I have had an poor customer service.
Very good team at Parks Motor Group. I had a very good experience purchasing my Honda Civic from them in January. Up to now I have had no issues with it and it drives perfectly. The value for money is amazing and i would recommend this dealership to anyone.
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No problems with Parks! I purchased Renault Megane Back in may and up to now I have no complaints at all. The car is excellent and was very good value for money. I will be recommending this dealership to anyone looking for a quality used car.
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Would not use this dealer again. Service was good during sale but after sales left a lot to be desired. Rude staff when contacted about noisy brakes, only interested in charging for a common problem and felt like nothing would be repaired under warranty - not worth the paper it was written on.
Reviewer has confirmed their email address
Parks East Kilbride is an Franchise dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Parks East Kilbride
1 Braeview Place
Glasgow
South Lanarkshire
G74 3XH
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