Ross, November 2023
"So far so good 👌"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good for my new Nissan Juke, I have been driving the car every day since purchasing it as I use it to commute to work and do the daily tasks. I can't remember the salesman's name but from what I can remember he was very pleasant to deal with. One thing that was most important about the service, was the fact he wasn't a pushy salesman. If the staff did try the pushy approach, it's safe to say that I wouldn't have purchased the car that day. Overall, I'm very happy and everything you would expect from a car dealer.
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Aftersales from Pellon Motor Group in response to So far so good 👌
Hello Ross, We are glad to hear that you are enjoying your new Nissan Juke and that it meets your needs and expectations. Thank you for sharing your positive feedback and for choosing our dealership. 😊
Nathan P, November 2023
"I would highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After visiting this dealership for the first time, I was left leaving very happy. I can't remember the gent’s name who sold me the car, but they were very nice to deal with and helped to answer every question about the car.
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Aftersales from Pellon Motor Group in response to I would highly recommend
Hello Nathan, Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience at our dealership and that you found the car of your dreams. We appreciate your business and hope you enjoy your new ride. 😊
Kim S, November 2023
"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Extremely happy with how smoothly with everything. We got a great vehicle and a great price. Delivered within 48 hours (over 300 miles) really helpful and friendly too.
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Aftersales from Pellon Motor Group in response to Great service!
Hi Kim, Thank you for your review and your feedback. We are extremely happy to hear that you are extremely happy with how smoothly everything went. We are proud to offer you a great vehicle and a great price. We are also impressed by the fast delivery within 48 hours over 300 miles. That’s amazing! We appreciate your kind words about our helpful and friendly staff. We always aim to provide the best service and support to our customers. Thank you for choosing us and for being a satisfied customer. We hope you have a wonderful time with your new vehicle and that you will visit us again soon.
Brandon C, October 2023
"Sound "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was sound, the Ford Puma is a good car that has been nothing but reliable since I bought it. 4 stars, just coz no one is perfect.
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Aftersales from Pellon Motor Group in response to Sound
Hello Brandon, Thank you for your review and your 4-star rating. We are pleased to hear that you are happy with the customer service. We appreciate your honesty and your feedback. We always aim to improve our service and we value your suggestions. We hope you enjoy your Ford Puma for many years to come and we look forward to seeing you again. 😊
Stephen M, October 2023
"All the was from Ireland "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was over in the UK seeing my sister, I live in Ireland you see. Whilst over here I saw a car that really caught my eye I came to view it and it was perfect! I sealed the deal and then flew over the following weekend to pick it up. Canny complain, these guys were top draw/the sale was grand and I was blown away by the level of service. The Ford Focus ST is a dream. All good! Cheers.
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Aftersales from Pellon Motor Group in response to All the was from Ireland
Hello Stephen, Thank you for your brilliant review and your trust in us. We are delighted to hear that you saw a car that really caught your eye and that it was perfect for you. You are a great customer and we appreciate your business. We are happy that you are blown away by the level of service and that the Ford Focus ST is a dream. We agree that the Ford Focus ST is a fantastic car that offers a thrilling driving experience and a stylish design. We hope you have a lot of fun driving it and we look forward to seeing you again. Cheers! 😊
Erin R, October 2023
"So kind "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can say I am finally used to driving the Peugeot 107, it feels like second nature now. It only took me a little while but I am very much enjoying being behind the wheel. The staff down at Pellon Motor Group were so kind, helped and just lead me through the process, in a very clear and transparent way. It was the most perfect experience. 5 stars for sure! Thank you much Pellon Motor Group💗
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Aftersales from Pellon Motor Group in response to So kind
Hello Erin, Thank you for your lovely review and your 5-star rating. We are proud of our staff who were so kind, helpful and transparent with you and who led you through the process. We appreciate your kind words and your trust in Pellon Motor Group. You are a wonderful customer and we are honored to have you. We hope you enjoy your Peugeot 107 for many years to come and we look forward to seeing you again. Thank you so much Pellon Motor Group
Taylor D, October 2023
"Smooth sailing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Fiesta ST is running as it should and has been absolutely dreamy to drive. The team were highly knowledgeable, friendly and on the ball with everything. A well deserved 5 stars I say!
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Aftersales from Pellon Motor Group in response to Smooth sailing
Hello Taylor, Thank you for your wonderful review and your 5-star rating. We are delighted to hear that the Fiesta ST is running as it should, We appreciate your kind words and your trust in us. You are a valued customer and we are always here to assist you with anything you need. We hope you have a lot of fun driving your Fiesta ST and we look forward to seeing you again. 😊
Michael H, October 2023
"Mint car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is mint (Ford Focus), its just what I wanted. The chap I was dealing with, Zak, I think his name is. He's a good guy really laid back and easy going, yet very professional. I would rate my overall experience 5 stars! ;) Cheers lads.
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Aftersales from Pellon Motor Group in response to Mint car
Hello Michael, Thank you for your review and your 5-star rating. We are happy to hear that the car is just what you wanted and that you had a good experience with Zak. We appreciate your kind words and your trust in us. You are a great customer and we are honored to have you. We hope you enjoy your Ford Focus and we look forward to seeing you again. 😊
Daniel C, October 2023
"2 times In 5 years "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We have bought 2 cars in the last 5 years form Pellon Motor Group and they never fail! These guys are highly reliable and have the best customer service around. The level of customer care is so different to anywhere else I've been before. The team are so friendly, easy going and easy to have a chat with, they are great guys! No issues what so ever, Always going to be 5 stars for these.
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Aftersales from Pellon Motor Group in response to 2 times In 5 years
Thank you for your amazing review and your loyalty to Pellon Motor Group. We are thrilled to hear that you have bought 2 cars in the last 5 years from us. You are a valued customer and we appreciate your business. We are proud of our team who are highly reliable and have the best customer service around. We are glad that you find them friendly, easy going and easy to chat with. They are great guys indeed! We are happy that you have no issues whatsoever with our service and our cars. Thank you for your 5-star rating and your trust in us. We hope you enjoy your cars and we look forward to seeing you again. 😊
Gary L, October 2023
"2ND time using Pellon dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased my second car from Pellon, both occasions they have been amazing! The Ford Kuga ST Line is far more modern, techy and 'up to date' than what I am used to. Getting my head around it is taking its time but its all fun and games. I am loving it and wouldn't rate this dealership anything other than 5 stars!
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Aftersales from Pellon Motor Group in response to 2ND time using Pellon dealership
Hello Gary, Thank you for your wonderful review and your loyalty to Pellon dealership. We are delighted to hear that you recently purchased your second car from us and that both occasions we have been amazing. You are a valued customer and we appreciate your business. We are proud of our Ford Kuga ST Line, We are glad that you are getting your head around it and having fun with it. Thank you for your 5-star rating and your trust in us. We hope you have a safe and enjoyable drive. 😊
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