Stephen was great and very professional.. very helpful and helped us in choosing my sons first car .. very happy customer

Robert Stirling at Hillington Extremely friendly service, very dedicated and knowledgeable, great sense of humour added to the experience

Absolutely appalling company. Bought my car Feb, only received one key and still waiting for that to be resolved. Spoken to so many staff members who promise to call back you never hear from them. Now paying to get problems with cat fixed despite still under warranty as it’s just not worth the run around and absolute rubbish they give you. Also got told to f*** off by a lovely member of staff when I dared ask him to repeat his name. He then hung up.. car has already been in for repair (another garage) for two repairs. I have given them every opportunity to fix my problems and they do.not.care. They will feed you a load of bull. The senior manager who is “dealing” with my complaint is the worst. No respect. No liability. Go anywhere else and buy a car from them.

Bought a car for £14500 drove out the showroom and an engine management light came on and ( done less than 2 miles when it came on) and was told to bring it back up the next day and they would fix it . Driving up to the showroom with the engine management light another red warning light came on and the car went into limp home mode with reduced power. They said the problem had been fixed and the car was fine for about 3 days then the engine management light came back on.and told I needed a new part so another trip back to them. Got the car back and all was good for about a week when I was away on holiday another warning light cam on with no engine restart in 500 miles. So had to take in yet again and they had to send the car away because they couldn't fix it. Once you buy a car from them they want nothing more to do with you. In 2 months I made nearly 50 phone calls whick i never received a reply and at least a dozen trips back and forwards to them. My compensation for all this trouble a tank of fuel and was promised a free service which he would email me .... Still waiting. If you want a bad experience when buying a car this is the place to go.

Duncan was a great salesman, took time from his other customers to look for a specific car I wanted but the manager of the store was far too forceful to attempt to get me buy a car I wasn't keen on and didn't like. The manager was all too happy to attempt to belittle Duncan infront of me during our time with him.

I viewed a car on various sites all connected to Vardy. It stated the car was £23,000 When I went to showroom it was £25,499. I was told I would receive a phone call the following day to clarify the price 2 days later no phone call and still on all 3 websites at £23,000. This should not be allowed. The advertised price should be selling price of stated vehicle.

Told small repairs would be done not done and car not serviced before handover as I got an email telling me service now due only had the car 4 weeks

Went to purchase a new car from Hillington. Superb service from Connor who provided the best customer experience!! All the team are very pleasant and interact with the customers as does Alan the manager. Hassle free, fantastic service!

Horrific customer service at the Glasgow Car Store. False promises. No cares given. Usual, calls and calls constantly until I purchase the car then all of a sudden everyone is in a meeting or on holiday, anywhere but in branch. Aftersales is a joke, there massivley understaffed, i felt sorry for the lone man left working there on his own (he was the only genuine and nice one). The customer relations manager is useless, i am genuinely surprised she can even dress herself in the morning. The hole place is a disaster. I complained and they couldn't of cared any less. I will never buy a car with this company again and i will at every opportunity share my story in detail. My story is fully supported by over 50 emails, photos and call logs as long as my arm. Its a shame really as it my complaint could of been easily rectified.