77% Reviews
replied to
96% Recommend
to friend


2,069 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,069 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Ask for Ben - cracking salesman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't believe how good the car looked when I went to get it, it was spotless, highly detailed and finished to the standard of a brand new car, it looked lovely. I dealt with Ben mainly and he was amazing, I highly recommend asking for him, a really great salesman, with great knowledge and no pushy selling tactics! I will be sure to return when the time comes round for swapping!

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Thomas Morris from Phantom Motor Company in response to Ask for Ben - cracking salesman

Thank you for taking the time to leave us such a delightful review Oliver, We are glad that Ben could help you find a car that you like. We hope you're enjoying your new car and we hope to see you again in the future.

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"Spot on delivery"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My vehicle was actually delivered to me as I'm not local to Phantom, so pretty much bought it blind! To say I am impressed would be an understatement. It arrived in the exact condition I was expecting it to be, it had such a nice valet done. The guy who delivered it was really friendly and walked around the car with me ensuring I was happy. I nearly feel over when I saw there was over half a tank of petrol - that's a first! The whole process was so easy and very painless. I would have no issues recommending Phantom to anyone, they have been brilliant.

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Thomas Morris from Phantom Motor Company in response to Spot on delivery

Hi Jason, We are delighted to hear that you're enjoying your new car and we really appreciate you taking the time to leave us a review. I will pass your feedback on to the prep team for you and we hope to see you again in the future.

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"Stick to what I know! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been buying cars off Phantom ever since they opened, I like dealing with the staff, mainly Jamie and Chris, and they never give me any hassle at all. I will always stick to what I know, I know what the score is and always know where I'm up to. I've always been happy with the customer service provided and always recommend Phantom to other people. This time I bought a new Merc and its great, such a lovely motor!

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Thomas Morris from Phantom Motor Company in response to Stick to what I know!

Thank you for taking the time to leave us such a glowing review Kristopher we at Phantom really appreciate it. We are extremely glad that you enjoyed your experience with us and we hope you're enjoying your new Mercedes. We hope to see you again in the future.

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"Highly recommend to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Jaguar from Phantom has been brilliant, I've used the car as a day to day car since taking it away and have loved every minute, its a pleasure to drive. I arrived on site to collect the vehicle and I must say the detailed valet was outstanding, it left the car gleaming, I've vowed to keep the car spotlessly clean. The transaction was simple and very quick. Overall I am pleased with the service and would happily recommend to others in the market.

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Thomas Morris from Phantom Motor Company in response to Highly recommend to others

HI James, We are extremely glad to hear that you're enjoying your new Jaguar and we really appreciate you taking the time to leave us such a wonderful review. We are delighted to hear that you enjoyed your experience with us and we hope to see you again in the future.

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"BMW 3 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spot on, really enjoying the car, runs perfectly and soon shifts! Customer service was perfect, Dominic couldn't have done any better, a really good experience. I would be happy to recommend.

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Thomas Morris from Phantom Motor Company in response to BMW 3 Series

Hi Tom, We are delighted to hear that you enjoyed your experience with us and we are extremely glad you're enjoying your new car. We really appreciate you taking the time to leave us a review and we hope to see you again in the future.

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"Lovely car and customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely car buying experience, helpful and really friendly staff. The Discovery is in perfect condition and is great fun to drive. I am pleased with how smooth the transaction was and would happily return again for the next motor.

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Thomas Morris from Phantom Motor Company in response to Lovely car and customer service

Hi Christopher, we are delighted to hear that you're enjoying your new Discovery. We are extremely glad to hear that you enjoyed your experience with us and we would like to thank you for leaving us this review. We hope to see you again in the future.

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"Bought blind and will never look back!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying blind is not the most ideal situation to be in, as you don't know what is going to turn up on your door step, I've heard some horror stories! So, naturally I was a bit nervous, however, Phantom have blown it out of the park! They were so helpful, sending me live videos of the car and showed me around it via WhatsApp in great depth. They also delivered the Juke exactly on time and it turned up in immaculate condition with petrol too! The vehicles condition was how it was described (if not better) and I've had no problems what so ever.

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Thomas Morris from Phantom Motor Company in response to Bought blind and will never look back!

Hi Gary, We are extremely glad you had an enjoyable experience with us and we hope you're enjoying your new car. We really appreciate you taking the time to leave us a review as it really helps us understand our customers and improve our services. We hope to see you again in the future.

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"Professional and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am highly impressed by the customer service provided by Phantom, the whole process was painless and they were so friendly. Although professional I did have a good laugh with them which made the experience more enjoyable.

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Thomas Morris from Phantom Motor Company in response to Professional and friendly

Thank you for taking the time to leave us this review Phillip we really appreciate it. We are delighted to hear that you enjoyed your experience with us and we hope you're enjoying your new car. We hope to see you. again in the future.

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"Chris was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris was absolutely amazing during the purchase of mine and my husbands new cars. I was buying my Range Rover as I was due an upgrade and my husbands is a surprise for valentines day! Chris was so friendly and delivered the best customer service I have ever known. Both cars are immaculate, I honestly couldn't be happier, I can't wait to surprise my husband with this new beauty, he is going to blown away! Thanks Phantom!!

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Thomas Morris from Phantom Motor Company in response to Chris was fantastic

Hi Adele, We are delighted to hear that Chris could help you with your experience, and We hope you and your husband are enjoying your new cars. We would really like to thank you for taking the time to leave us such a glowing review and we hope to see you again in the future.

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"Speechless 😁👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't put into words how chuffed I am with my new Jaguar XE. The chaps at the dealership have been absolutely fantastic, they were so helpful and made it an easy transaction. I am really impressed with my car, it is absolutely wonderful and I am so pleased with how everything went. I can't imagine going anywhere else for a car.

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Thomas Morris from Phantom Motor Company in response to Speechless 😁👏

We really appreciate you taking the time to leave us a review Robert, we at Phantom really appreciate it. We are extremely glad to hear that you enjoyed your experience with us and we're glad you're enjoying your new Jaguar. We hope to see you again in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2069 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1758
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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