77% Reviews
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96% Recommend
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2,064 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,064 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Delivered my new car over 300 miles "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Porsche from Phantom and whole process was very easy. I dealt with Chelsea who was very good and answered any questions I had. As part of the deal I part exchanged a Touareg, with the current covid situation everything was by phone or online. When it came to the handover and collection of the trade in the process was harder for both parties as I'm in Scotland, meaning travel was out of the question. So delivery and trade in was done at home which was fine and when car arrived was as described, I was very pleased with it, I am more than happy with the purchase. I would be happy to deal with them again and no hesitation to recommend to others.

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Team Phantom from Phantom Motor Company in response to Delivered my new car over 300 miles

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to both Chris and Luke at Phantom motor company they really looked after me, was on hand to help and got things sorted really quickly. I bought a Range Rover Sport SVR, and the car itself is absolutely spot on, I'm super happy with it.

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Team Phantom from Phantom Motor Company in response to Very happy customer

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Great dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new Range Rover, its a cracking motor, in very good condition too. The price was reflective to it's condition, mileage, spec etc, so very pleased with that. When the car arrived, it was immaculate, and also came with a cheeky bottle of wine too! Little added extra's that just makes the experience. I would happily buy from Phantom again in the future, they did exactly what they said they would and everything was on time and as planned.

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Team Phantom from Phantom Motor Company in response to Great dealer

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Exceeded expectations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very nervous about buying a car without seeing it or test driving it but I shouldn't have worried, the whole thing went smoothly and 10x better than I expected. I bought a new E Golf, it's the first electric car I've owned so I'm still getting used to it, but I really am totally in love with it, its absolutely wonderful. I did mainly all communication via email, and the dealer was always very responsive and helpful. The car was delivered to me, exactly at the time agreed, it car was immaculate inside and outside, it looked perfect. I am soooo happy with my Golf and Phantom Motor company in general - a really helpful, kind and responsive dealership, I will recommend to others and I'd be happy to buy from here again.

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Team Phantom from Phantom Motor Company in response to Exceeded expectations

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Spotless car and great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes GLC recently, and I'm made up with it - its such a nice car and very nice to drive. All the techy upgrades in this model are amazing, really impressed with it. It was spotless when it arrived, looks 10x better than I even thought it could look. The dealer was really good, they gave fast responses when I contacted, kept me updated with the progress and the delivery was bang on time, and the driver was a really nice chap too. I will 100% buy from Phantom Motor Company again in the future!

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Team Phantom from Phantom Motor Company in response to Spotless car and great service

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Excellent service - highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Mercedes GLE Coupe from Phantom. I was unsure about making such a high value item purchase by 'click and collect' but felt reassured by how I was dealt with by Allen and Luke. A personalised video was recorded and texted to me which was great. Tom delivered the car today. He was very courteous and kept me informed of arrival time so I could organise my day. He explained the registration process to me in a clear manner. Excellent experience all round and would recommend Phantom to anyone looking for a car.

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Team Phantom from Phantom Motor Company in response to Excellent service - highly recommended

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"5 star friendly, professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the first telephone conversation to driving away our beautiful AMG line C Class Mercedes coupe from Phantom was outstanding. We had been looking for a Mercedes car and one of my work colleagues recommended their website, we were blown away with the vast choice of high end vehicles. We found 2 cars we really liked so made a telephone call to Phantom to find out the procedure for viewing the cars as we were unsure because of Covid 19 restrictions. The salesperson was called Simon explained it all to us so we made an appointment to view the car the next day. All I can say is what awesome, professional, knowledgeable service we received. The car was ready and waiting for us to view and from the moment we saw it we knew it was the one for us. Simon was so friendly and helpful no pushy salespeople at Phantom. They just make it a stress free customer journey all done within the Covid 19 guidelines. We bought our car the same day by bank transfer at 4pm the same day Simon was waving us off in our gorgeous car. My wife and I couldn't recommend this company enough well done to all the team and in particular Simon we will certainly be back for our next purchase.

Team Phantom from Phantom Motor Company in response to 5 star friendly, professional service

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Fabulous experience at Phantom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous experience at Phantom Motor Company... 5* service from start to finish. High praise to Chelsea for her professionalism and advice, so personable and even during the lockdown circumstances, Chelsea still made the new car experience stress-free and exciting!! From viewing the car to collecting it was a 5 day turnaround with contact throughout for updates. The whole process was quick and easy, everything was explained clearly. Totally in love with my new car ... thank you Chelsea !! You are a star and a credit to Phantom

Thomas Morris from Phantom Motor Company in response to Fabulous experience at Phantom

Hi Leah, We are so glad to hear that you have enjoyed your experience with us and we are extremely glad that Chelsea could help you find a new car. We are extremely thankful for you leaving this review we really appreciate it. We hope to see you again in the future.

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"Phantom Motor Company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Phantom Motor Company whereby I was looked after by Chelsea. Throughout my whole experience I found her to be friendly, polite and professional. She took her time to explain everything to me putting me a ease giving me complete peace of mind. Thank you for everything Chelsea. I will definitely used Phantom again.

Team Phantom from Phantom Motor Company in response to Phantom Motor Company

Thank you for your review.  We will pass your comments onto the team.  Enjoy the new car #TeamPhantom

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"Great service from chelsea "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from phantom and dealt with a very helpful sales exec called chelsea. Highly recommend as the cars are exceptional

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Thomas Morris from Phantom Motor Company in response to Great service from chelsea

Thank you for taking the time to leave us this review Will it really helps us. We are so glad that you have enjoyed your experience with us and we hope to see you again in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2064 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1758
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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