79% Reviews
replied to
95% Recommend
to friend


2,267 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,267 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Solid 5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amir was a really nice guy and honestly made my whole experience at the dealership. Everything was super easy - Top man!

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Fiona from Phantom Motor Company in response to Solid 5/5

Thank you for taking the time to share your experience and give us 5 stars. We're so glad we could help!

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"No messing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had a Tesla before but I’m really pleased with my latest upgrade to the Model 3. I’ve been using it every day and everything’s been spot on. Gary at Phantom was sound. He did everything I asked and made sure all the little repairs were sorted before I collected the car...no messing about. Overall a really good experience and I’d definitely buy from here again.

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Fiona from Phantom Motor Company in response to No messing

We're thrilled to hear you were so happy with your experience. Thanks for the 5 stars!

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"Grateful for the support"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I’m being totally honest, the car wasn’t really ready for sale – the TPMS light came on as soon as I drove away, and I’ve since had issues with the head gasket which does make me question the pre-checks. That said, I really appreciate the support from Caroline and Leonie in aftersales. It’s been frustrating at times and the communication could’ve been better, but they acted quickly when problems came up. While there have been some disappointments, overall I’m happy with how everything’s been handled.

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Fiona from Phantom Motor Company in response to Grateful for the support

Thank you for leaving us your feedback. We’re glad to hear parts of your experience were positive, but it’s clear we have room to improve. A member of our team will be reaching out to learn more and see how we can make things right.

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"3.5-star review"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Hyundai i30 has been okay so far. The only thing I have noticed since having the vehicle for a while is that the front end has been painted, and there has been some overspill. I would have liked to have been made aware of this prior to the purchase, so I would give it a 3.5-star review.

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Fiona from Phantom Motor Company in response to 3.5-star review

Thank you for leaving us your feedback. We’re glad to hear parts of your experience were positive, but it’s clear we have room to improve. A member of our team will be reaching out to learn more and see how we can make things right.

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"Longin was helpful throughout the proces"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Longin was helpful throughout the process. I had a good buying experience, so I would give it 4 stars.

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Fiona from Phantom Motor Company in response to Longin was helpful throughout the proces

Your glowing feedback made our day! Thank you for trusting us and leaving such a fantastic review.

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"100% five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am getting on really well with the Mercedes GLE. Chelsea was very helpful. There was an issue with the central locking system, but they allocated me a garage and the issue was resolved straight away. I would give it 100% five stars.

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Fiona from Phantom Motor Company in response to 100% five stars

Your satisfaction is our top priority, and your review shows we’re on the right track. Thanks for the 5 stars!

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"So far so good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with my Audi from Phantom Motor Company. The experience was good, but I found the staffs timekeeping not the greatest I had my text drive booked in for 11 but didn't actually get to test drive until nearly 1pm, but other than that it was a fine experience and would go back.

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Fiona from Phantom Motor Company in response to So far so good

We really value your review and are so pleased you’re happy with our service. Thanks!

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"Great team over there "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Phantom and based on my experience i would buy from them again if I saw a car there I liked (I'm always looking!). Gary was the salesman helping me with the purchase of my Defender and he was really good, helpful and honestly they have a great team over there. The defender is awesome and it was a good pick!

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Fiona from Phantom Motor Company in response to Great team over there

We’re so grateful for your kind words and 5-star rating. Thank you for your trust and support!

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"Audi RS6 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Phantom Motor Company specifically for the RS6, the staff especially Kamren was good to deal with and knew lots about the car to answer any questions I had. I've had the car for some time now and its running great and I'm enjoying it. I would use Phantom again in the future.

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Fiona from Phantom Motor Company in response to Audi RS6

It’s wonderful to hear such positive comments. Thanks a lot for your 5-star review!

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"100% recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely loving my Tesla! So much so, I've been recommending them to everyone I know! Three of my work colleagues have bought them since, so I think it's about time I asked for some commission haha! I bought the car from Gary at Phantom without seeing it and everything was as expected. Happy to do that TikTok video as;/when they're ready!

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Fiona from Phantom Motor Company in response to 100% recommend

Thank you for taking the time to leave us such a glowing review. We truly appreciate your 5 stars!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2267 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1904
Very Good
324
Average
21
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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