77% Reviews
replied to
96% Recommend
to friend


2,064 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,064 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Lovely car and customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely car buying experience, helpful and really friendly staff. The Discovery is in perfect condition and is great fun to drive. I am pleased with how smooth the transaction was and would happily return again for the next motor.

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Thomas Morris from Phantom Motor Company in response to Lovely car and customer service

Hi Christopher, we are delighted to hear that you're enjoying your new Discovery. We are extremely glad to hear that you enjoyed your experience with us and we would like to thank you for leaving us this review. We hope to see you again in the future.

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"Bought blind and will never look back!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying blind is not the most ideal situation to be in, as you don't know what is going to turn up on your door step, I've heard some horror stories! So, naturally I was a bit nervous, however, Phantom have blown it out of the park! They were so helpful, sending me live videos of the car and showed me around it via WhatsApp in great depth. They also delivered the Juke exactly on time and it turned up in immaculate condition with petrol too! The vehicles condition was how it was described (if not better) and I've had no problems what so ever.

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Thomas Morris from Phantom Motor Company in response to Bought blind and will never look back!

Hi Gary, We are extremely glad you had an enjoyable experience with us and we hope you're enjoying your new car. We really appreciate you taking the time to leave us a review as it really helps us understand our customers and improve our services. We hope to see you again in the future.

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"Professional and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am highly impressed by the customer service provided by Phantom, the whole process was painless and they were so friendly. Although professional I did have a good laugh with them which made the experience more enjoyable.

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Thomas Morris from Phantom Motor Company in response to Professional and friendly

Thank you for taking the time to leave us this review Phillip we really appreciate it. We are delighted to hear that you enjoyed your experience with us and we hope you're enjoying your new car. We hope to see you. again in the future.

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"Chris was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris was absolutely amazing during the purchase of mine and my husbands new cars. I was buying my Range Rover as I was due an upgrade and my husbands is a surprise for valentines day! Chris was so friendly and delivered the best customer service I have ever known. Both cars are immaculate, I honestly couldn't be happier, I can't wait to surprise my husband with this new beauty, he is going to blown away! Thanks Phantom!!

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Thomas Morris from Phantom Motor Company in response to Chris was fantastic

Hi Adele, We are delighted to hear that Chris could help you with your experience, and We hope you and your husband are enjoying your new cars. We would really like to thank you for taking the time to leave us such a glowing review and we hope to see you again in the future.

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"Speechless 😁👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't put into words how chuffed I am with my new Jaguar XE. The chaps at the dealership have been absolutely fantastic, they were so helpful and made it an easy transaction. I am really impressed with my car, it is absolutely wonderful and I am so pleased with how everything went. I can't imagine going anywhere else for a car.

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Thomas Morris from Phantom Motor Company in response to Speechless 😁👏

We really appreciate you taking the time to leave us a review Robert, we at Phantom really appreciate it. We are extremely glad to hear that you enjoyed your experience with us and we're glad you're enjoying your new Jaguar. We hope to see you again in the future.

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"Tick every box"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phantom tick every box when it comes to an ideal dealership. They're very welcoming and value every customer that walks through their doors. They take good care of you from start to finish and are even there for you after the transaction. For example, I received a courtesy call off of them which I thought was very thoughtful and courteous, and they are also spot on when it comes to their aftersales. I had an issue with my brakes once I had purchased the car, and they were more than happy to sort this for me, and it was free of charge as well which relieved me of a lot of stress. I would be more than happy to return again, and will definitely share my experience with others.

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Thomas Morris from Phantom Motor Company in response to Tick every box

Hi Greg, We are extremely glad to hear that you enjoyed your experience with us and we would like to thank you for taking the time to leave us a review. We hope you're enjoying your new car and we hope to see you again in the future.

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"Credit to themselves 😊"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chelsea was fantastic to deal with during the purchase of my Range Rover, she was spot on with everything she did. She made the transaction so simple and ensured everything was on time on the day of collection. She was such a lovely young girl and I would be more than happy to purchase from them again, they are all a credit to themselves.

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Thomas Morris from Phantom Motor Company in response to Credit to themselves 😊

Hi Angela, We are delighted that you would take the time to leave us such a glowing review. We are overjoyed to hear that you enjoyed your experience with us and I will pass your kind words on to Chelsea. We hope you're enjoying your new car and we hope to see you again in the future.

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"Very happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new purchase. All the guys were more than helpful and were a pleasure to deal with. Would definitely recommend to others. 10/10.

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Thomas Morris from Phantom Motor Company in response to Very happy customer

Thank you for taking the time to leave us such a wonderful review. We hope you're enjoying your new car and we hope to see you again in the future.

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"Stunning car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ghibli is absolutely perfect, it drives like a dream and is such a stunning car. All of the staff at the garage were more than helpful and really tailored the experience to suit me best, I couldn't be happier with my car and the service, I would definitely recommend them to others.

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Thomas Morris from Phantom Motor Company in response to Stunning car

We are delighted to hear that you're enjoying your new Maserati Aram, we would like to thank you for taking the time to leave us such a glowing review. We are extremely glad to hear that you enjoyed your experience with us and we hope to see you again in the future.

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"Looked after me from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service provided by Phantom has been absolutely brilliant! They were so helpful and really looked after me during the process. I would happily return again and I've already told my friends how accommodating they were!

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Thomas Morris from Phantom Motor Company in response to Looked after me from start to finish

Hi Jamie, We are so glad that you've enjoyed your experience with us and we would like to thank you for taking the time to leave us this review. We hope you're enjoying your new car and we hope to see you again in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2064 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1758
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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