79% Reviews
replied to
95% Recommend
to friend


2,239 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,239 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Impulsive purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would say the BMW from Phantom was defo an impulsive buy. When I saw it for sale there I just thought to myself that is a beautiful car and its a hybrid as well - which give the current state of things is definitely a bonus. At the moment I can just about get my dog and the golf clubs (the priority now I am retired) in the back but I am thinking I might need to go for something bigger in the future. I am confident when I do come to make this purchase for a bigger car it will be from Phantom again, there is no reason for it not to be. Everybody very pleasant and the delivery of the car was so convenient, I didnt lift a finger. No second thinking about recommending, all day long thanks very much you great bunch of people.

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Lewis from Phantom Motor Company in response to Impulsive purchase

Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"What an experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Words such as... fabulous and brilliant come to mind when I think of my experience with Phantom motor company in Wigan! I truly adore my BMW and the amazing customer service was the icing on the top!

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Lewis from Phantom Motor Company in response to What an experience

Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Alfa Romeo a good few months now and its perfect, I have really gotten used to the ins and outs of it. I love how it handles, just a pleasure to drive. I can't remember the name of the fella who I dealt with at Phantom (sorry) but he was spot on!

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Lewis from Phantom Motor Company in response to Spot on

Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.

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"Helpful"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall our Mercedes is lovely and we are really happy with it. There were a few little niggles with it initially but the team at Phantom were really good at sorting them out and they even came to pick the car up from us when it was going in. We have no complaints regarding the customer service we received they couldn't have been more helpful.

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Lewis from Phantom Motor Company in response to Helpful

Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Kia sportage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service would definitely recommend.

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Lewis from Phantom Motor Company in response to Kia sportage

Hi Wayne, Thank you taking the time to leave a review of our company. We would also like to thank you for recommending us.

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"Great attention to detail!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Straight forward easy transaction. Everyone at this dealership was lovely and the attention to detail was simply brilliant. They look after each individual customer and their needs, its a very personal experience. The stock they sell is next level, the quality, cleanliness and care! My car looks and drives amazingly, you'd think it was brand new! I cant fault them for a fantastic customer service experience and a brilliant vehicle purchased.

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Lewis from Phantom Motor Company in response to Great attention to detail!

Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.

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"Wide range of stock!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was numerous nice cars to choose from at Phantom Motor Company and the customer service was very good from the moment we walked in. We decided on a Land Rover Discovery, which suits our needs perfectly. The vehicle has been running well and is overall a lovely car, we couldn't be happier. We would be pleased to recommend the services to friends and family.

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Lewis from Phantom Motor Company in response to Wide range of stock!

Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.

Lewis from Phantom Motor Company in response to Wide range of stock!

Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Love my 530d"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW 530d from Phantom and it is running perfectly, its a great car to drive. Its fun and makes journeys enjoyable! The salesman was so helpful and did everything he could to assist me. 5* service.

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Lewis Mort from Phantom Motor Company in response to Love my 530d

Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

Lewis Mort from Phantom Motor Company in response to Love my 530d

Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
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"Even received a complimentary bottle of wine!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thoroughly enjoyed my time spent with Phantom Motor Company, they are such a lovely bunch of people and took care of me from beginning to end. I viewed the Audi S5 they had in stock and took upon their offer straight away. It was in immaculate condition, and was such a beauty of a car and the price was cracking! Anyone with their head screwed on to them knows that the Audi S5/RS5 is the nicest Audi that there is 😉! I even received a complimentary bottle of wine alongside the purchase so I left a very happy customer indeed! Thank you for all the help!

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Lewis Mort from Phantom Motor Company in response to Even received a complimentary bottle of wine!

Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
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"So helpful and professional!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phantom Motor Company were so helpful and professional during my visit to their dealership. They were very relaxed and gave time to make a decision. All of the salesmen were very knowledgeable and were very good at their job. I have already posted about how good they were and would happily return again. I am obsessed with my Mercedes!

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Lewis from Phantom Motor Company in response to So helpful and professional!

Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2239 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1886
Very Good
316
Average
19
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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