77% Reviews
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96% Recommend
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2,064 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,064 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Chelsea was great 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor Chelsea was rushed off her feet when I went to get my BMW X6 but she still managed to look after me well. She got me everything I needed with no complaints. She just gave me a really good buying experience, she was great.

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lewis from Phantom Motor Company in response to Chelsea was great 👍

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Chelsea as she will be delighted with your response, we hope to see you shopping with us again in the future.

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"My Mercedes-Benz E220 is fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my Mercedes-Benz E220! It is such a lovely drive and is absolutely brilliant for fuel efficiency, I am getting 50 miles per gallon on average! I mainly use it at the weekend, when I go shooting, as I am in my works van in the week but I think that just makes me enjoy it all the more. It is just fantastic, I love it. Well impressed!

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lewis from Phantom Motor Company in response to My Mercedes-Benz E220 is fantastic

We are delighted to hear that you are pleased with your stunning new E220 as we love nothing more than reading positive responses from our customers, your salesperson will be thankful of your response and we hope to see you return to Phantom in the future.

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"Would give 10 out of 5!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I buy a lot of cars for the CEO where I work so I have had a lot of experience with different dealers as he is constantly changing his cars. The latest is the Audi E-Tron which he is loving at the minute but we will see how long he goes before wanting a switch. I found you guys at Phantom Motor Company really easy to deal with and it has left a good and lasting impression so as long as you have what my CEO is looking for I will definitely be back. I really like dealing with you guys so thank you so much for that! I would give you 10 out of 5!

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lewis from Phantom Motor Company in response to Would give 10 out of 5!

Thank you for taking the time to leave your response for our service, we sincerely hope your CEO enjoys his new vehicle and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Everyone was polite"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everyone I spoke to at Phantom Motor Company were very polite and got me what I needed. There was a lot of text communication which I imagine is really beneficial for people who cannot answer the phone at work and things. The aftercare team have all been lovely too when I had a few issues and reassured me it would all be sorted. I am very happy with my BMW X3, I really like it and it is definitely the best purchase I have made in a while.

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lewis from Phantom Motor Company in response to Everyone was polite

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our sales & aftersales team will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Very informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phantom Motor Company kept coming up on Autotrader when I was looking at different cars so it seemed like they had a good selection. I had not used them before so I had a quick scan over their reviews and saw they were saying things like immaculate so I was happy that they seemed to be a good company. I went down and in no time I settled on a BMW 520d. I had a prompt interaction with everyone I spoke to whether it be on the phone or in person. Everything from the purchase to the finance was sorted quickly for me. They were very informative and the process was very straightforward, even with the finance. I am so happy with the experience and the car is great. They have definitely lived up to the reviews I saw.

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lewis from Phantom Motor Company in response to Very informative

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

lewis from Phantom Motor Company in response to Very informative

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

lewis from Phantom Motor Company in response to Very informative

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Really enjoying my Mustang"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second Mustang now and I am well and truly enjoying it. I had to give up my last one as the Mrs wanted a motorhome but luckily for me, the dogs didn't take to the camping lifestyle so we sold that and I bought another Mustang. It is such a lovely drive and I am always out in it. My wife won't even try it though, she says it is too fast so she is scared to drive it. Most blokes wouldn't let their Mrs near a nice car but I just really want her to experience it, even if it is only once. Alistair was bang on when selling us the car too, he got everything I needed quickly. It was just a 5 star experience all round.

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lewis from Phantom Motor Company in response to Really enjoying my Mustang

We are delighted to hear that you have had a positive experience when purchasing your stunning Mustang, I shall pass your kind words over to Alistair as he will be delighted to hear your response.

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"Already in the Facebook community"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My brother has a Land Rover Discovery and we have always really liked it so when my wife needed a new car this was what we started to look at. Phantom Motor Company had one available and they weren't too far from us so we decided to take a look there. Kevin was looking after us when we went and he was great, he even sorted us out with a good umbrella and 2 bottles of wine, it was the good stuff too a red and a white of the 19 Crimes! The car has been faultless and even when the aircon needed re-gassing Phantom got it done at their expense which was good of them. We love the car though, even though it was for my wife, I am still in all the Facebook groups for it. We are very much in the Discovery community now!

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lewis from Phantom Motor Company in response to Already in the Facebook community

Thank you Colin for taking the time to leave you positive review of our company, please don't hesitate to return to us in the future.

lewis from Phantom Motor Company in response to Already in the Facebook community

Thank you Colin for taking the time to leave you positive review of our company, please don't hesitate to return to us in the future.

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"Nice to be back on the road!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I started looking for my Seat Leon, I went to a dealership in Manchester. From the second I arrived, I could tell it wasn't for me, it was like a back alley dealer so I decided to scrap that idea and start looking for a more reputable dealer. I went back to searching on Autotrader based on the car I wanted and that is when I stumbled across Phantom. After my bad experience though, I wanted to do my research first so I had a look at their website and their reviews and it all seemed really positive. They were accommodating even before I arrived. I had set off before I even thought to ring them and even though they were busy they were still more than happy to fit me in to have a look. From the second I walked in the service was great, right from the off there were people at the door waiting to welcome me in which just really sets the tone. They very much lived up to their positive reputation and I am more than happy with how they looked after me. Chelsea was brilliant from the get go, she was the one I had spoken to on the phone and then when I arrived she got me everything I needed and was just really helpful. The only issue I had was a slight delay with the finance going through but that was out of their control really. Since I got the Seat Leon home I have been out in it constantly. It is just so nice to be back on the road and it drives really nice.

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lewis from Phantom Motor Company in response to Nice to be back on the road!

Thank you Cameron for taking the time to leave you positive review of our company, please don't hesitate to return to us in the future.

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"Happy with everything 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A4 Avant is brilliant as a work vehicle. It is great for all my needs and the journeys I do in it for work. The guys at Phantom Motor Company were really good and got me everything I needed. I am happy with everything overall.

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lewis from Phantom Motor Company in response to Happy with everything 👍

We are delighted to hear that you have had a positive experience when purchasing your Audi A4, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"Answered all my questions"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is the first time I have had a car delivered and done it all over the internet and it was so strange. I am used to going and seeing the car in all it's glory before making a decision but they helped me feel comfortable still. Even remotely, Chelsea was great and put my mind at ease answering all my questions and reassuring me that everything was as it should be. It was delivered on time and everything but I think I just miss the in person experience too much to do it online again. It is really nice of them though that they call after a while to check in on how it is all going!

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lewis from Phantom Motor Company in response to Answered all my questions

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Chelsea as she will be delighted with your response, we hope to see you shopping with us again in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2064 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1758
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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