77% Reviews
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96% Recommend
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2,064 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,064 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Simply fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having recently collected my Audi A6 from Phantom Motors, I have to say it is quite possibly the best dealership I have ever been to. The staff were clearly very well trained, knowledgeable, friendly, and helpful, so a big kudos to both Kevin and Chelsea for being nothing short of brilliant. Not once did I feel any pressure to buy the car on the day, which was just a breath of fresh air, no hoovering or pestering at any stage, gave me the space I needed to make my own evaluation of the car, and if they were needed, they were at hand to answer any of my questions. The test drive was brilliant, and again, Kevin took the time to go over the car's additional options and other perks. So, to be honest, I was more than sold that this was the car for me by the time we returned to the lot. It was just great to see a place run like clockwork. As mentioned already, everyone was super friendly and honestly extremely likable. It is safe to say that I will most definitely be using your service again.

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lewis from Phantom Motor Company in response to Simply fantastic

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

lewis from Phantom Motor Company in response to Simply fantastic

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Kev is topclass "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't recommend The Phantom Motor Company enough; they have been nothing short of brilliant. I'm really made up with Kev; he is a top bloke and really happy with the level of service and quality of my new VW Passat. It is in terrific condition, and on purchase I was even treated to a complimentary bottle of wine, which was very much appreciated. It is the little things that make this dealership great, and I do genuinely feel like a valued customer, so thanks once again. 5 stars

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lewis from Phantom Motor Company in response to Kev is topclass

We are delighted to hear that you have had a positive experience when purchasing your stunning vehicle, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"Chelsea was brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I finally have the car I have always hoped for, an Audi Q3, from Phantom Motor Company, I must say everything went smashingly on the day. Chelsea was a delight, really helpful throughout the entirety of my purchase, and even though the car had a minor issue on the day, this was very swiftly rectified by the time I came to collect the car. So, all in all, just a great experience, and it is nice to know there are reliable dealers out there. Thanks once again.

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lewis from Phantom Motor Company in response to Chelsea was brilliant

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Chelsea as she will be delighted with your response, we hope to see you shopping with us again in the future.

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"Splendid dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After scouring through the internet to find a much more spacious car for me and my family, I was pleasantly surprised when I finally found one that met all my requirements regarding the needing a large boot, the overall comfortability of the car, and its need to have low mileage. The fact that it was at such a great price was just a bonus. Luckily for me, the Kia was located just around the corner at Phantom Motors, so I did not have to take too long of a journey to view the car. On arrival, I was met by Longin, the sales agent, who was great, took the time to go over the details of the car, answered all my questions, and gave me the space I needed to look over the car in my own time. Having decided the car was for me, I arranged a time to come and collect the vehicle, and to be honest, the car looked even better than on initial viewing; they clearly had taken the time to make sure it was in pristine condition and ready to go. Chelsea took over the handover process on the day, and it was perfect. I really appreciate the professionalism shown throughout my experience, and I must say I am an incredibly happy customer and have already recommended you to friends and family. Keep up the splendid work.

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lewis from Phantom Motor Company in response to Splendid dealership

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Truly exceptional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having recently purchased my Audi A3 for Phantom Motors, I must say the entire experience has been exceptional from the moment of inquiry, to driving the car away everything has gone smoothly this was mainly down to Andrew, who was fantastic, very simply process, all questions answered just faultless process, will be using your services again. 5 stars

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lewis from Phantom Motor Company in response to Truly exceptional

Thank you for your lovely words Pauline, I shall pass your review onto Andrew as he will be delighted to read it, please do return in the future!

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"Upfront dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Professional, knowledgeable and friendly. Really happy with the service received from this company and in particular, Longin. Loving my new Kia and I would recommend Phantom Motors in Wigan to others. Upfront regarding the admin fee and part ex valuation. Thank you, Laura

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lewis from Phantom Motor Company in response to Upfront dealer

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

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"Brilliant customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Phantom Motor Company to check out an Audi Q3 that my partner found online. When we arrived at the dealership, the car was exactly as advertised and ticked all my boxes. It looked even better in person, and I was immediately drawn to it. The dealership allowed me to test drive the car, which gave me a good feel for it, and I absolutely loved it. The drive was smooth and comfortable, and I knew it was the perfect choice for me. I can't thank the staff at Phantom Motor Company enough. They were wonderful, answering all my questions and never making me feel pressured to buy. The entire process was really relaxed and enjoyable.

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lewis from Phantom Motor Company in response to Brilliant customer service

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new vehicle and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Bang on!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking online for an upgrade and came across a Land Rover Discovery at Phantom Motor Company. The car was very reasonably priced and in fantastic condition. Since the dealership was quite a distance from me, I opted for delivery, which turned out to be a really smooth process. The car arrived on time and was even better in person. I'm very satisfied with my experience, five stars all round!

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lewis from Phantom Motor Company in response to Bang on!

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi RSQ3 I purchased from Phantom Motor Company has exceeded all my expectations. It’s everything I wanted and more. A huge thank you to Charles for his invaluable assistance; he made the entire purchasing process incredibly quick and easy. I couldn’t be happier with my experience.

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lewis from Phantom Motor Company in response to Spot on

We are delighted to hear that you have had a positive experience when purchasing your stunning RSQ3, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"Another five star review "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Lewis from Phantom Motor Company in response to Another five star review

Thank you for your lovely words Karon, I shall pass your review onto Peter as he will be delighted to read it, please do return in the future!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2064 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1758
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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