76% Reviews
replied to
95% Recommend
to friend


2,201 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,201 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Five stars all the way "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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"First time car buyer 🚗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a first-time car buyer, the process can be pretty daunting, especially as a woman navigating the world of car dealerships. But I’m so glad I worked with Kevin! From the moment I walked in, he was professional, patient, and made me feel completely at ease. He took the time to answer all my questions, no matter how small or basic they were, and never made me feel rushed or pressured. I absolutely love my little Vauxhall Corsa; it’s the perfect first car for me. Thanks to Kevin.

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"If Carlsberg did dealerships! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is what good service should be like! Big thanks to Kevin throughout the purchase of my Volvo XC90. They made sure the car was tip-top by going through extensive checks and doing a service before collection, as well as thoroughly preparing the vehicle. They're polite, and they kept me updated throughout the whole process. Thank you!

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"Very knowledgeable and polite"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good company to deal with, staff very knowledgeable and polite, overall a great experience 👍

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"Nothing was too much trouble "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Land Rover Discovery purchase was a fantastic and pleasant experience. Peter was completely transparent from the initial inquiry to collection, providing excellent service throughout. Nothing was ever too much trouble for him, and if I could not speak with him right away, he was always available to return my calls. It is difficult to trust dealerships, and if they are selling with integrity, like Phantom Motor Company, I would say to go with someone you can trust. I look forward to future purchases from here.

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"Going above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chelsea went above and beyond to make sure the transaction went smoothly from beginning to end. Her attention to detail and dedication to customer satisfaction were truly impressive. Throughout the process, Chelsea demonstrated exceptional professionalism and knowledge. She patiently answered all of my questions, provided timely updates, and ensured that every aspect of the transaction went smoothly. Her commitment to ensuring my satisfaction was evident at every stage. In terms of the car itself, I am very pleased with my Bentley Continental GT. It is a work of art in terms of engineering and luxury, and I owe a great deal of my satisfaction to Chelsea's outstanding service. To summarize, Chelsea's personalized approach, expertise, and dedication to excellence made this purchase an unforgettable and delightful experience. Thanks for going the extra mile, Chelsea!

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"Buying summary"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy to deal with the salesman, Longin was top notch. No probs at all. Would defo recommend 👍

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lewis from Phantom Motor Company in response to Buying summary

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Mercedes C43"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I've always had BMW's and Mercedes, when I was in the market for a C43 I knew what to look out for. So when I came across one online at Phantom Motor Company I could tell it was a well kept car. After a quick look round it I was offered a test drive on my own which was a nice touch. I got back, arranged a day to collect it and on the day it was well presented and on time for me to take it home. I even got the service package with the car, so I look forward to seeing the lads again.

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lewis from Phantom Motor Company in response to Mercedes C43

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new and we look forward to seeing you in the future when you return to Phantom.

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"Still made time for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi E-Tron, and it's been fantastic with no issues so far. Although I've had Audis before, this is my first time going full electric. It took a little longer to get used to, but now I absolutely love it. I did loads of research before making the decision, and I'm glad I did. Kevin was great to work with, though he was on holiday during the handover, so Chelsea stepped in. She, along with the rest of the team, was excellent. Even though I didn't have an appointment, they still made time for me, which I really appreciated. I've already recommended them to people I know.

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lewis from Phantom Motor Company in response to Still made time for me

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Good service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my Audi A6

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lewis from Phantom Motor Company in response to Good service

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2201 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1862
Very Good
307
Average
14
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
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