79% Reviews
replied to
95% Recommend
to friend


2,310 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,310 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Spot on 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you like your cars and want a great, relaxed, non-pushy service, this is the dealership for you. Alistair was the sales rep that helped me with my purchase of my VW Golf. The service was spot-on. I have used Phantom Motor Company before and had a fantastic experience with them. I only live in Chester, so it is not far for me to travel to Wigan, which also makes it an easy commute. Thanks for making my purchase so simple, and yet again, a fantastic service.

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lewis from Phantom Motor Company in response to Spot on 👌

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Alistair as he will be delighted with your response, we hope to see you shopping with us again in the future.

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"Great customer service and aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I first purchased my car from Phantom Motor Company, I had a minor issue at the start. The aftercare team handled this with professionalism. They promptly addressed this and ensured that everything was resolved to my satisfaction. When I noticed a brake pad warning light in the initial video, I reached out to Alistair. He not only acknowledged my request but also went the extra mile. A second video was promptly provided, demonstrating that the issue had been fixed. Alistair’s commitment to customer satisfaction and his responsiveness truly impressed me. The customer service and aftercare from Phantom Motor Company have been outstanding. I highly recommend them for their transparency, honesty, and dedication to resolving any issues promptly.

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lewis from Phantom Motor Company in response to Great customer service and aftercare

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new vehicle and we will pass your kind words on to your salesperson & our aftersales team, we hope to see you at phantom in the future.

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"Smooth delivery "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great service all around. The driver kept me updated and was punctual, courteous, and professional on delivery.

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lewis from Phantom Motor Company in response to Smooth delivery

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to your driver as he will be delighted with your response, we hope to see you shopping with us again in the future.

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"They have earned my loyalty "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my previous car from Phantom Motor Company in Wigan, and the whole experience was second to none, so when the time came to buy my Audi Q5, there was no doubt in my mind about where to go. Brian, the salesman, was terrific, and he explained each step clearly and in a jargon-free manner so that everything was easy to understand. The car was a sight to behold, presented in pristine condition, looking like it had just rolled off the production line. The next car I purchase will definitely be from here; they have earned my loyalty.

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lewis from Phantom Motor Company in response to They have earned my loyalty

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

"Volvo xc90"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fab car! The guy who seen to us was lovely. We travelled all the way from Sunderland to collect the car and had to pay to change train tickets after we were told it would be ready. To be told it wouldn't be ready to then be told they'd mixed up two different cars. We've also mentioned the scratch on the wing mirror which they said would be sorted and wasn't. We've told them since and again it hasn't been sorted after several attempts to contact them about it we just gave in and left the scratch now. Smooth transaction otherwise.

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lewis from Phantom Motor Company in response to Volvo xc90

Hi, thank you for your kind and honest review, we are happy to hear that your experience was smooth throughout. With regards to the mix up of vehicles we can only sincerely apologies about the delay in getting your car ready. This critical feedback has been noted and we will do our best to ensure this doesn't happen again, we hope you enjoy your new car & would love to see you return to Phantom in the future.

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"Got my dream car!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In love with my Audi A1 S Line!! Great service from Phantom Motors team, highly recommend to all 😊

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lewis from Phantom Motor Company in response to Got my dream car!!

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Audi e-tron"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When one of my employees expressed a preference for Audi cars, I decided to visit Phantom Motor Company to find the perfect fit. They swiftly assisted me in acquiring an Audi e-tron, making the process incredibly simple. The car has been running brilliantly ever since, and I'm pleased with the efficiency and ease of the entire experience.

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Lewis from Phantom Motor Company in response to Audi e-tron

We are delighted to hear that you have had a positive experience when purchasing your stunning vehicle, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After coming across a Mercedes online, I was instantly drawn to it and decided to visit Phantom Motor Company to see it in person. The entire team there was welcoming and friendly, but it was Allister who truly stood out. His dedication to customer satisfaction and extensive knowledge filled me with confidence in my choice of car. Allister went above and beyond to ensure that every aspect of the purchase process was smooth and stress-free. His expertise instilled trust and reassurance that I was making a great investment. Since driving off the lot in my Mercedes, I have been nothing but thrilled with my purchase. The car has exceeded all expectations and continues to bring me joy with every drive.

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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐⭐

We are delighted to hear that you are pleased with your stunning new Mercedes as we love nothing more than reading positive responses from our customers, Alistair will be thankful of our response and we hope to see you return to Phantom in the future.

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" Exceptional experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I set foot in Phantom Motor Company, my experience with Kevin and the team has been nothing short of perfect. I found the BMW of my dreams online, and Kevin's sensational service made the entire process seamless. Kevin's professionalism and knowledge were evident from our first interaction. He was straight to the point, providing valuable insights and guidance throughout the process. His expertise and efficiency made me feel confident and reassured about my decision. Driving off the lot in my BMW was a moment of pure joy, and since then, the car has exceeded all my expectations. Its performance and features are a testament to the quality of vehicles available at Phantom Motor Company. 

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lewis from Phantom Motor Company in response to Exceptional experience

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

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"Land Rover Discovery"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been wanting a Land Rover Discovery for a while, but it has never been within my budget. I was looking online, and to my surprise, Phantom Motor Company had one at a great price. I didn't want to miss out on the car, so I quickly went down to have a look at it, and the team were super helpful and explained the process, making sure I was looked after throughout. I am delighted that I have managed to get my dream car for such an amazing price. A huge thank you to Phantom Motor Company.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2310 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1936
Very Good
332
Average
21
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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