Tony R, December 2024
"Overall happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn was very helpful during the purchasing process. Overall happy with the service 👍
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Ponko from Ponko in response to Overall happy
Thank you for your feedback! We're glad to hear that Haydn was able to assist you during the purchasing process. It's great to know you're happy with the service overall. If you need anything else, don't hesitate to reach out!
Joshua, December 2024
"Ford Focus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Ford Focus from Ponko has been an excellent choice! It has all the features I wanted and is a pleasure to drive. The buying process was quick and easy, and the team at the dealership was knowledgeable, answering all my questions. Highly recommend!
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Ponko from Ponko in response to Ford Focus
Thank you for your wonderful review! We're so glad to hear that you're loving your new Ford Focus and that the buying process went smoothly. It's great to know that our team was able to provide you with the information you needed. We really appreciate your recommendation and look forward to serving you again in the future!
Adrian, December 2024
"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Easy five stars for Ponko! The Honda Civic I got has been great, and the customer service was first class.
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Ponko from Ponko in response to Very happy customer
Thanks so much for the fantastic feedback! We're thrilled to hear you're enjoying your Honda Civic and that the customer service lived up to expectations. It's always great to know that our team has made your experience smooth and positive. We truly appreciate your trust in us and look forward to helping you again in the future!
Richard, December 2024
"Haydn was a good chap to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to Ponko with my son to get him an Audi A3, and he loves the car and is really proud that he has been able to get such a great car. We had the pleasure of dealing with Haydn, who was open and honest from the start, so there were no hidden surprises.
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Ponko from Ponko in response to Haydn was a good chap to deal with
Thank you for sharing your experience! We're thrilled to hear your son is enjoying his Audi A3, and it's great that Haydn could make the process straightforward and transparent for you. We always strive for honesty and clear communication, and it's fantastic that it worked out so well. We hope the car continues to impress, and we look forward to helping you again in the future!
Jack S, December 2024
"No hard sales tactics "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently test drove two cars and ended up choosing the Ford Focus – and I'm so glad I did! Matthew really took the time to understand my needs and answered all my questions with patience and expertise. His low-pressure, friendly approach put me at ease. If you're after a reliable car and great service, I highly recommend Ponko and definitely ask for Matthew!
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Ponko from Ponko in response to No hard sales tactics
Thank you so much for your feedback! We're thrilled to hear you're enjoying your new Ford Focus, and it's fantastic that Matthew was able to help make the process smooth and easy for you. We pride ourselves on offering a relaxed, no-pressure experience, and it's great to know that Matthew’s approach made a difference. We appreciate the recommendation and look forward to assisting you in the future!
Katherine B, December 2024
"5 out of 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We've had our Kia Picanto for around a month now, and things are going well so far. During the purchase, it was Stanley who looked after us, and he was brilliant from beginning to end. Any questions we had, he was able to answer with ease and took his time to go through things properly with us. We were really happy with the customer service and cannot see any reason not to score Ponko 5 out of 5.
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Ponko from Ponko in response to 5 out of 5
Thank you for sharing your experience! It’s great to hear that Stanley provided you with excellent service and made the whole process smooth and easy. We're glad you're happy with your Kia Picanto, and we truly appreciate the positive feedback. If you ever need anything in the future, don't hesitate to reach out!
Tony R, December 2024
"My Ford Fiesta purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
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Ponko from Ponko in response to My Ford Fiesta purchase
Thank you for your 4-star review!
Dean, December 2024
"Easy process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m absolutely thrilled with my Ford Focus from Ponko it’s perfect! The team was fantastic, really friendly, and always happy to help.
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Ponko from Ponko in response to Easy process
Thank you for your fantastic feedback! We’re so pleased to hear that you're thrilled with your Ford Focus and that the team made your experience enjoyable. We always aim to provide friendly and helpful service, and it's great to know we met your expectations. Enjoy your new car!
Hannah D, December 2024
"The best car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the best car buying experience I've had. The salesman Haydn was very accommodating and was happy to wait an extra week for me before taking the car, which allowed me time to get my money sorted out. I've probably done 300 miles already and it's been great.
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Ponko from Ponko in response to The best car buying experience
Thank you for your wonderful feedback! We're thrilled to hear that your car buying experience with us was the best you've had. It’s great to know that Haydn was able to accommodate your needs and help make the process smooth. We're glad you're enjoying your car and that it's been great so far. If you need anything in the future, don’t hesitate to get in touch.
Trevor S, December 2024
"Easy transaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Stanley looked after me and although I think he is still in his early days at Ponko I thought he was splendid to deal with. There were no issues along the way and it was an easy transaction.
+0 Found this review helpful
Ponko from Ponko in response to Easy transaction
Thank you for your feedback! We're so glad to hear that Stanley provided excellent service, even early in his time with us. It’s great to know that the process was smooth and easy for you. We’ll be sure to pass on your kind words to him!
If you need anything in the future, don’t hesitate to get in touch. Enjoy your new car!
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