George B, December 2024
"All questions were answered"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn didn't leave one question unanswered about the Hyundai I was enquiring about which was great. I had a little issue with charging it but after plugging it in overnight everything is all good and it's running as it should.
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Ponko from Ponko in response to All questions were answered
Thank you for your great feedback! We're pleased to hear that Haydn was able to provide thorough answers to all your questions about the Hyundai. It’s also great to know that the charging issue was quickly resolved and everything is running smoothly now.
If you need any further assistance, don’t hesitate to reach out. Enjoy your Hyundai!
Denis P, December 2024
"So far so good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far no problems at all with my Volvo V60, it's running as it should. Matthew was great on the day and although I wasn't able to get any discount off the car, he was great to deal with. Happy to still give top marks.
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Ponko from Ponko in response to So far so good
Thank you for your kind feedback! We’re thrilled to hear that your Volvo V60 is running smoothly. It’s great to know that Matthew provided excellent service, and we truly appreciate your positive review.
If you need any assistance in the future, please don’t hesitate to reach out. Enjoy your Volvo!
Matthew C, December 2024
"Haydn was fanatic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn was fanatic while I was at the dealership, and I drove off with a car that I'm happy with.
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Ponko from Ponko in response to Haydn was fanatic
Thank you for your feedback! We're thrilled to hear that Haydn provided fantastic service and that you're happy with your new car. If you need anything in the future, don't hesitate to get in touch.
Yaw O, December 2024
"So far so good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All has been okay with my new Mercedes and the customer service I received from Anthony. I've only driven the car for 20/30 miles but so far, so good.
+0 Found this review helpful
Ponko from Ponko in response to So far so good
Thank you for your feedback! We’re glad to hear that your new Mercedes is performing well and that you had a positive experience with Anthony. If you need any assistance or have any questions, feel free to reach out.
Renan G, December 2024
"Everything was great"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was great. I especially appreciated the team waiting until my finances came through.
+0 Found this review helpful
Ponko from Ponko in response to Everything was great
Thank you for your feedback! We're glad to hear everything went smoothly and that the team was able to accommodate your situation while waiting for your finances to come through. We always aim to make the process as stress-free as possible for our customers.
If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car!
William F, December 2024
"5 stars for the team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars for the team at Ponko because everything has been great with my Ford Grand C-Max. There were a couple of issues with the car that needed to get sorted, but when I came to collect the Ford, everything that was agreed had been sorted.
+0 Found this review helpful
Ponko from Ponko in response to 5 stars for the team
Thank you for your fantastic feedback! We’re so glad to hear that everything has been great with your Ford Grand C-Max and that the team took care of the issues promptly. It’s great to know we met your expectations, and we appreciate you taking the time to share your experience.
If you need any further assistance in the future, please don't hesitate to reach out. Enjoy your new car!
William H, December 2024
"Perfect experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience at Ponko was perfect! Anthony made the whole sales process really seamless and I can't pick fault with how he handled the sale. He did offer me a test drive but because I hadn't passed my test at that point, I wasn't able to. Since passing through, I've added 2000 miles to the clock in the past month and I'm loving it.
+0 Found this review helpful
Ponko from Ponko in response to Perfect experience!
Thank you for your wonderful feedback! We're thrilled to hear that your experience with Anthony was seamless and that you’re loving your car. It’s great to know that everything is going well, and we’re glad to hear you’ve been enjoying the drive since passing your test.
If you need any assistance in the future, don’t hesitate to reach out. Enjoy your new car
Gemma V, December 2024
"My first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking for my first car and the experience was really positive. I couldn’t be happier with how everything went. I bought a Vauxhall Corsa, and it’s been really good. My mum has been driving it mostly, but everything seems great. Anthony was amazing throughout the process. He was patient and answered all my questions.
+0 Found this review helpful
Ponko from Ponko in response to My first car
Thank you for your wonderful feedback! We’re so glad to hear that your experience purchasing your first car was positive and that you’re happy with your Vauxhall Corsa. It’s great to know Anthony made the process smooth and took the time to answer all your questions.
If you need anything in the future, don’t hesitate to get in touch. Enjoy your car!
Lisa W, December 2024
"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Volkswagen Up was a car that I got for my daughter and since she is learning to drive in it, it hasn't been driven much other than on little trips, but for now it's going good. Haydn took care of us on the day and he was great. He gave us all the information we needed and even offered a test drive.
+0 Found this review helpful
Ponko from Ponko in response to All good
Thank you for your feedback! We’re glad to hear that the Volkswagen Up is performing well for your daughter and that Haydn provided great service during your visit. It’s wonderful to know he made sure you had all the information you needed and offered a test drive.
Best of luck with your daughter’s driving, and we hope the car continues to serve you well!
Hannah A, December 2024
"Friendly staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Friendly staff, lovely waiting area, big choice of cars, not overly pressured for a sale.
+0 Found this review helpful
Ponko from Ponko in response to Friendly staff
Thank you for your feedback! We're glad you enjoyed the friendly atmosphere, comfortable waiting area, and wide selection of cars. It's great to know you appreciated the no-pressure approach—your satisfaction is our priority!
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