Tristan C, December 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars.
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Aftersales from Ponko in response to ⭐⭐⭐⭐⭐
Thanks so much for the five star review Tristan! Glad to hear you're happy with both the car & service provided.
Angelo S, December 2024
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything has been perfect. I've already driven the car for 100 miles and it's been great.
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Ponko from Ponko in response to Perfect
Thank you for sharing your experience with us. We're delighted to hear that your car is performing well and that you're satisfied with your purchase. Our team strives to provide efficient and professional service, and it's great to know that we've met your expectations!
Christine B, December 2024
"Recommended by a friend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended to visit Ponko from a friend of mine and I was very impressed with the outcome of the sale. I've had several Golfs before, but I love this one, it's been brilliant. I've got no complaints.
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Ponko from Ponko in response to Recommended by a friend
Thank you for sharing your experience with us. We're thrilled to hear that your new Golf is living up to expectations and that you had a positive experience with Ponko. We appreciate your friend's recommendation, and we're grateful to have had the opportunity to assist you. If you ever need anything in the future, don't hesitate to get in touch!
Liz B, December 2024
"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my second car from Ponko after buying my first one 8 years ago. Just like the first purchase the team were fine to deal with and it was a smooth process. I'm happy with my Hyundai, it's been great for my commutes to work.
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Ponko from Ponko in response to Returning customer
Thank you for your continued loyalty to Ponko! We’re thrilled to hear that your second experience was as smooth as your first. It’s fantastic that your Hyundai is serving you well for your commutes. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car!
Arun M, December 2024
"Well presented car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Ford Fiesta has been proper nice to be fair and it's completely different from the Nissan Note that I had before, it's been decent. James was great and he was quick to offer a test drive and once I came back to collect the car, it was nice to see it was well presented.
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Ponko from Ponko in response to Well presented car
Thank you for your feedback. We're pleased to hear that you're enjoying your Ford Fiesta and that James was able to assist you effectively throughout the process. We aim to make the car buying experience as smooth as possible, and it’s great to know it met your expectations. We hope you continue to enjoy your new car!
Mr's D, December 2024
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service from the team was great and my son is getting on well with his Audi A3.
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Aftersales from Ponko in response to Great service
Thanks for your feedback! We're thrilled to hear that you had a great experience with our team and that your son is enjoying his Audi A3.
Thomas R, December 2024
"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Things are going well with my 208 and manically, so far everything is going well. A test drive was available and it was great to be able to take the car out before going ahead with it.
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Ponko from Ponko in response to So far so good
Thank you for your feedback! We’re glad to hear everything is going well with your Peugeot 208. It's great that you were able to take the car for a test drive, as we believe it's an important part of the buying process. If you need any further assistance or have any questions, don’t hesitate to reach out. Enjoy your new car!
Hamish F, December 2024
"Bright and bubbly"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with what they guys did at the dealership for me We knew what to expect with a low budget car but even when there was stuff that needed doing the team were straight on it and tried their best to get it sorted. The salesman I delt with was bright, bubbly and really helpful. Even though we knew the car didn't come with a second key he pointed us in the direction of where to get one, and although it was a little more expensive than first mentioned, it was helpful.
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Aftersales from Ponko in response to Bright and bubbly
Thanks ever so much for the detailed review Hamish. We’re so glad to hear that the team went above and beyond to assist you and make sure everything was sorted, even with a low-budget car. It’s great to know our salesman’s positive and helpful attitude made a difference, and we’re happy we could point you in the right direction for the second key
Zoe G, December 2024
"Super helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nothing bad to report from me! The key didn't work when I first picked the car up but it turned out to be a battery issue so it was quickly sorted out and has been fine since. Anthony was really good to deal with, I thought he was super friendly, honest about the car and really helpful to make sure we got the best deal before going ahead with it.
+0 Found this review helpful
Ponko from Ponko in response to Super helpful
Thank you for your feedback! We're glad to hear that the key issue was quickly resolved and that everything has been running smoothly since. It’s great to know that Anthony made the process easy for you with his friendly and honest approach, ensuring you got the best deal. We appreciate your kind words and are happy you had a positive experience with us!
Matthew O, December 2024
"No issues"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Definitely a 5 from me because I've had no issues at all. The car was purchased for my son as he's learning to drive so it's getting occasional use for his driving lessons. It's been ideal for what we needed. Really pleased with it.
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Ponko from Ponko in response to No issues
Thank you for the great feedback! We're thrilled the car has been a perfect fit for your son's driving lessons. It’s great to hear everything has been smooth and trouble-free. We appreciate your 5-star rating and are delighted you’re so pleased with your purchase!
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