Anonymous, February 2025
"Never Pushy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall I'm pretty happy with my 3 Series BMW. I found it through an advert of Ponko's on AutoTrader and arranged a test-drive with a guy called Hayden. He was patient in answering my questions (I had a fair few!) and never pushy - I think that's what I appreciated the most to be honest. I never felt like he was trying to sell me anything. If I could suggest one small area improvement it'd be to try and reduce the waiting times for finance clearance, but I'm not even sure this is within the dealerships control. Four stars from me
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ponko from Ponko in response to Never Pushy
Thank you for your feedback. We’re glad to hear you’re satisfied with your BMW and that Hayden was helpful and professional. We appreciate your note about finance clearance times and will keep working on improving this.
Tyra T, February 2025
"Thanks James!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just wanted to say thanks to James at Ponko for being so insightful. He answered all of my questions and made the whole process of buying my Peugeot 208 really easy.
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ponko from Ponko in response to Thanks James!
Thank you for your kind words! We’re glad James could assist you and make your Peugeot 208 purchase smooth and easy. Enjoy your new car!
Ricardo K, February 2025
"Ford Transit Custom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really glad I came across Ponko on Auto Trader. I bought a Ford Transit Custom a couple of weeks back from a guy called Haydn. He was really welcoming helpful and friendly, and I'd definitely buy from him again based on this experience.
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ponko from Ponko in response to Ford Transit Custom
Thanks, Ricardo — great to hear you had a positive experience with Haydn! We appreciate your business and hope you enjoy your new Transit Custom.
IAN E, January 2025
"Thanks team Ponko"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m really happy with my Peugeot! It’s a lovely drive, the gearbox is great and it’s got all the features I was looking for. Thanks team Ponko.
+0 Found this review helpful
ponko from Ponko in response to Thanks team Ponko
Thank you for sharing your feedback! We're thrilled to hear you're enjoying your Peugeot and that it has everything you were looking for. It’s great to know the driving experience and features are meeting your expectations. Thanks for choosing Ponko, and if you need anything in the future, don’t hesitate to reach out!
Anonymous, January 2025
"Got exactly what I was looking for "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’d had a Vauxhall Mokka before and absolutely loved it, so when it was time for a new car, I knew I wanted another one. My son’s better at searching online than I am so I got him to help, and he found one at Ponko that was in great condition and not too far away. We went down to check it out and it was exactly what I was looking for—plus, it had way more features than my last one! Matthew was really helpful and never made me feel pressured to decide, which I really appreciated..
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ponko from Ponko in response to Got exactly what I was looking for
Thank you for sharing your experience! We're so glad to hear you found the perfect Vauxhall Mokka at Ponko, especially with the added features you were looking for. It's great to know Matthew made the process smooth and pressure-free for you. We really appreciate your feedback, and hope you enjoy your new car!
Rachael B, January 2025
"Returning customer "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We've bought cars from Ponko (formerly Reeds) before and keep coming back because of their great customer service. Really happy with our latest purchase! Thanks All!
+0 Found this review helpful
ponko from Ponko in response to Returning customer
Thank you for sharing your experience! It’s great to hear that Ponko has consistently provided you with excellent service. Your continued trust in us speaks volumes. Wishing you many happy miles with your new car—thanks again for the feedback!
Ryan H, January 2025
"Always wanted an S3"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’ve always loved the Audi S3, and after having a great experience with Ponko a few years ago, they were my first choice when I was finally in the position to get one. Huge thanks to the guys for helping me get my dream car. They always treat me well there and it doesn't go unnoticed.
+0 Found this review helpful
ponko from Ponko in response to Always wanted an S3
Thank you so much for sharing your experience! We're thrilled to hear that we were able to help you get your dream car, the Audi S3. We really appreciate your kind words and continued trust in us. It's always our goal to provide great service, and it's wonderful to know that it doesn’t go unnoticed. Enjoy your new ride!
Ben C, January 2025
"Mega!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Audi A3's mega! Had a couple of issues at first (hence the 4 stars), but the team at Ponko sorted everything out quickly. They were fantastic from start to finish, so I’ve definitely got no reason not to leave some positive feedback.
+0 Found this review helpful
ponko from Ponko in response to Mega!
Thank you for your feedback! We're so glad to hear you're loving your new Audi A3! We truly appreciate your understanding as we worked through the initial issues, and it's great to know that our team was able to get everything sorted for you quickly. Your kind words mean a lot, and we're always here to help if you need anything in the future. Enjoy your new car, and thanks again for sharing your experience!
Damian R, January 2025
"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking to upgrade from my Audi so I chatted with a friend who’s a VW/Audi specialist. He recommended sticking with Audi since they’re reliable and parts are easy to find. I started browsing online for an Audi A3, and the one at Ponko caught my eye as it had really low mileage and seemed to be in perfect condition. Honestly, I don’t think I’ve ever bought a car so quick! Matt was super knowledgeable and I’d definitely think about heading back when it’s time for my next car.
+0 Found this review helpful
ponko from Ponko in response to Audi A3
Thank you for sharing your experience! We're so glad Matt could help make the process smooth and easy for you, and it's great to hear that the Audi A3 caught your eye with its low mileage and excellent condition. It’s always a pleasure to assist in finding the perfect car, and we're thrilled you had such a quick and positive buying experience. Enjoy your new ride!
William H, January 2025
"Haydn was great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
If you're looking for 5 star service, I definitely checking out Ponko. Haydn was really helpful when buying my Vauxhall Astra making the whole purchase pretty easy and quick. Couldn't have been better actually so thanks to all involved.
+0 Found this review helpful
ponko from Ponko in response to Haydn was great!
Thank you so much for the fantastic review! We’re so happy to hear Haydn made the process smooth and easy for you with your Vauxhall Astra. It’s always our goal to provide 5-star service, and it’s great to know you had such a positive experience. Thanks for choosing Ponko, enjoy your new car!
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