1,196 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,196 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy to give 5 stars! I'm just hoping to receive my logbook in the next couple of weeks. Haydn was the salesman who looked after me and I thought he was great to deal with. Even when I had an issue with my battery, he was able to sort me out with a new one right away.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Great service

Thank you for the 5-star review! We're thrilled to hear that Haydn provided excellent service and was able to promptly resolve the battery issue. We hope you continue to enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Everything is okay"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been okay with my Mercedes and with the service I received from the salesman.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Everything is okay

Thank you for your feedback. We’re delighted to hear you’re pleased with your Mercedes and that our salesperson provided a seamless and professional service. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Summary"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great service from Hayden. Wasn’t pushy didn’t feel as though I HAD to get a car which most car places make me feel like I do! Very reliable and trustworthy. He was also very knowledgable which narrowed my search for a family car easier.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Summary

Thank you for your kind words! We're delighted to hear that Hayden was able to make your car-buying experience smooth and pressure-free. It's wonderful to know that his expertise helped you find the perfect family car. We truly appreciate your feedback and wish you many happy drives in your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Thank you Ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my Fiat 500! I haven’t taken it on any long-distance drives yet, but my daughter is learning to drive and it’s such an easy and lovely little car to drive. The whole experience was fantastic, and I’d definitely recommend this dealership. It was so easy, and the service was just professional and friendly. I gave them my budget, and they only showed me cars that were perfect for what I could afford. I really appreciated that because I’ve been to dealerships before where they showed me cars way over my budget. Ponkos’ approach was refreshing.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Thank you Ponko

Thank you for sharing your experience! We're thrilled to hear you're loving your Fiat 500 and that it’s been a great fit for you and your daughter. It’s wonderful that our team at Ponko made the process so easy and tailored to your needs. We take pride in offering a hassle-free, customer-focused approach, and it’s great to know it made a difference for you. We truly appreciate your recommendation and look forward to helping you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Ponko and everything went well. I thought James listened to everything we wanted out of a car. There was a key mark down the side of the car that needed touching up and on the day of collection the issue was resolved. Making a smooth and on time handover.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Good experience

Thank you for your feedback! We're so glad to hear that your first experience with Ponko went smoothly. It's great to know that James took the time to listen to your needs and ensured that the key mark was addressed before the handover. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't pick fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't find a single fault with my car buying experience. The team was incredibly helpful, offering me a test drive and answering all my questions. Overall, it was exactly what you'd hope for when purchasing a car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Couldn't pick fault

Thank you for sharing your positive experience! We're thrilled to hear that the team made your car buying process smooth and enjoyable. It’s always our goal to provide helpful, informative service, and we’re glad it met your expectations. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony looked after me both time while I was at the dealership, the first time was to come and view the car then the second was to take the car out and make the purchase. I wouldn't change anything about my visit and I would definitely use them again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Would use again

Thank you for sharing your experience! We're glad to hear that Anthony provided you with excellent service throughout both visits. It's great to know that everything went smoothly and that you'd choose us again. Enjoy your new car and we look forward to assisting you in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy with the customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the customer service from the team at Ponko. I thought everyone was really helpful and it was nice to be offered a test drive because this is when I fell in love with the car. I have noticed that the charging in the car doesn't last as long as it says it does, but I'll keep an eye on the battery. Otherwise I'm enjoying it.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Happy with the customer service

Thank you for your feedback! We're glad to hear you had a great experience with the team at Ponko and that the test drive helped you make your decision. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"10 out of 5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going alright with my Ford Kuga that I recently purchased and I hope to get a lot of miles out of the car in the future. Haydn was a great salesman and he had a great, no pressure approach to the sale. I'd give him 10 stars out of 5 for his service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to 10 out of 5!

Thank you so much for your awesome feedback! We're thrilled to hear you're loving your Ford Kuga and that Haydn made the whole process smooth and stress-free. It’s fantastic to know you had such a great experience! If you ever need anything in the future, we’re here to help. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"No issues"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues with my BMW 4 Series at the moment, it's been a great car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Ponko from Ponko in response to No issues

Thank you for your feedback! We're pleased to hear that your BMW 4 Series is running well and that you're enjoying it!

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1196 reviews4.7 out of 5 stars — Rated Excellent
Excellent
946
Very Good
239
Average
1
Poor
5
Terrible
5

Add Review

  • Submit new information
  • View 8 more dealership images

    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more