Kirsty H, December 2024
"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm getting on really really good with my Golf! I just need to get my window looked at because it doesn't always go up/ down on the first attempt, but otherwise it's been great. Haydn couldn't do enough for me, he answered all my questions and he was super helpful.
+0 Found this review helpful
Ponko from Ponko in response to Really helpful
Thank you for your feedback! We’re glad to hear you’re enjoying your Golf overall. We’ll make a note of the window issue, and if you need assistance with that, feel free to reach out. It’s great to know Haydn was able to help with all your questions and provide excellent service. Enjoy your new car!
Agnieszka L, November 2024
"Quality work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely over the moon with my Mini Hatch! Matthew was super cool and really informative. The car was in great condition when I picked it up, and any minor issues I pointed out were quickly sorted out before I collected it. The whole handover was faultless, and I could tell they really care about delivering quality at this dealership.
+0 Found this review helpful
Ponko from Ponko in response to Quality work
Thank you for your amazing feedback! We're so happy to hear that you're loving your Mini Hatch and that Matthew provided you with great service. It’s fantastic to know that any issues were swiftly resolved and that the handover went smoothly. We take great pride in delivering quality, and your kind words really mean a lot to us. Enjoy your new car, and we hope to assist you again in the future!
Stephanie C, November 2024
"Simply outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
There's nothing more that the team at Ponko could have done for me during the purchase of my Nissan Juke last month. They really went above and beyond my expectations and provided an outstanding service from start to finish.
+0 Found this review helpful
Ponko from Ponko in response to Simply outstanding
Thank you for your fantastic review! We're thrilled to hear that the team at Ponko exceeded your expectations and provided outstanding service throughout your Nissan Juke purchase. We really appreciate your kind words and are glad you had a great experience with us. If you need anything in the future, don't hesitate to reach out!
Adele M, November 2024
"Down to earth 🌍 dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We bought a Renault Captur from Ponko in Cambridge, and it was completely hassle-free. The vehicle runs without any issues, and the customer service with Matthew was superb; he was friendly, helpful, and efficient. We would highly recommend this dealership to anyone and would definitely buy another car from them.
+0 Found this review helpful
Ponko from Ponko in response to Down to earth 🌍 dealer
Thank you for your kind words! We're so glad to hear that your experience with Ponko was hassle-free and that you're happy with your Renault Captur. It's great to know that Matthew provided you with superb service throughout the process. We truly appreciate your recommendation and would be more than happy to assist you again when you're ready for your next car!
Samuel R, November 2024
"Anthony was awesome "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Anthony was awesome, and he gave me the confidence to buy my Nissan from this company.
+0 Found this review helpful
Ponko from Ponko in response to Anthony was awesome
Thank you for your great feedback! We're thrilled to hear that Anthony made your experience so positive and helped give you the confidence to purchase your Nissan. We truly appreciate your trust in us and look forward to assisting you again in the future!
Zoe R, November 2024
"So happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’ve only bought one car before, and let’s just say it wasn’t the best experience. But this time, Wow, what a difference! I came to Ponko with my friend to check out the BMW, and the service was top-notch. Hayden was incredibly reassuring, and he listened to a few things I pointed out about the car and promised they’d be sorted before I collected it. True to his word, everything was handled perfectly. This was such a smooth, hassle-free process, and I’m so happy.
+0 Found this review helpful
Ponko from Ponko in response to So happy
Thank you for your fantastic review! We're thrilled to hear that your experience at Ponko was such a positive turnaround from your previous car purchase. It's great to know that Hayden provided excellent service, addressing your concerns and ensuring everything was taken care of before you collected your BMW. We're so glad it was a smooth, hassle-free process, and we really appreciate your kind words. Enjoy your new car, and we hope to assist you again in the future!
Ashley A, November 2024
"The price is right "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the first time I’ve used Ponko, and I’m extremely impressed. I found them on AutoTrader, and the Kia I was looking for was exactly what I wanted and at the perfect price too. 👍
+0 Found this review helpful
Ponko from Ponko in response to The price is right
Thank you for your great feedback! We're so glad to hear that your first experience with Ponko was impressive and that you found the perfect Kia at the right price. We truly appreciate your trust in us, and we look forward to assisting you again in the future!
Almas M, November 2024
"High five ✋"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn was a pleasant salesperson. Honest, transparent, and informative. I had a wonderful time buying my Audi from him. A solid five stars!
+0 Found this review helpful
Ponko from Ponko in response to High five ✋
Thank you for your kind words! We're thrilled to hear that Haydn provided you with such a positive experience while purchasing your Audi. Honesty and transparency are key, and we're glad you felt well-informed throughout the process. We appreciate the five stars and hope you enjoy your new car!
Carl B, November 2024
"Happy wife, happy life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My wife’s the one who drives the Hyundai, and she's super pleased with it. This is our first time visiting Ponko, and we are so glad that we found out about them whilst searching online, and the fact they’re local was a win-win situation. The whole team was friendly, down to earth, and made us feel right at home, and we even got to go on a test drive. If you're looking to buy your next car, Ponko will look after you; there is no doubt about it.
+0 Found this review helpful
Ponko from Ponko in response to Happy wife, happy life
Thank you for the fantastic review! We're so glad to hear that your first experience with Ponko was such a positive one. It's great that your wife is enjoying the Hyundai, and we're thrilled you felt comfortable with the team. We appreciate you recommending us, and we’ll be here for you when it's time for your next car!
Clayton S, November 2024
"A cut above the rest "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
On the 12th of October, I had the pleasure of buying a beautiful Vauxhall Astra from Ponko in Cambridge, and I couldn't be more delighted. This dealership is truly a cut above the rest. From the moment I walked in, I was impressed by the level of customer attention; everyone was so friendly and eager to help. The showroom itself is smart, modern, and welcoming, creating a fantastic atmosphere. What really stood out, though, was their willingness to go the extra mile to ensure I was completely satisfied.
+0 Found this review helpful
Ponko from Ponko in response to A cut above the rest
Thank you so much for the wonderful review! We're thrilled to hear that your experience with Ponko was so positive and that you’re enjoying your Vauxhall Astra. We always aim to provide the best customer service, and it’s great to know we achieved that for you. We look forward to welcoming you back in the future!
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