Charlotte O, November 2024
"No hidden surprises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ponko in Cambridge provided a fantastic service when I purchased my Ford Fiesta. Anthony was a good salesman who explained things to me clearly and thoroughly. There were no hidden surprises, and he did not attempt to sell me anything I did not want.
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Ponko from Ponko in response to No hidden surprises
Thank you for your kind review! We’re delighted to hear that you had a great experience with us at Ponko and that Anthony was able to provide clear, honest guidance throughout the process. It’s important to us that our customers feel well-informed and comfortable with their decisions. If you need anything in the future, don’t hesitate to get in touch. Enjoy your Ford Fiesta!
Ben G, November 2024
"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Haydn was absolutely brilliant, and I honestly don’t have a bad word to say about him. I bought a Range Rover a month before I got my Nissan Qashqai from Ponko, and I’ve had nothing but trouble with the dealership I bought the Range Rover from. So, dealing with Haydn and Ponko was a refreshing change. The service was smooth, professional, and stress-free. It was a complete contrast, and I couldn't be happier with my new car. Highly recommend them for their fantastic customer care and seamless experience!
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Ponko from Ponko in response to Top marks
Thank you so much for your fantastic feedback! We're thrilled to hear that your experience with Haydn and Ponko was a refreshing change. It's great to know we could provide you with a smooth, professional, and stress-free service. We always strive to make the car-buying experience as seamless as possible, and we’re glad to see it made such a positive impact for you. Thank you for your high recommendation, and we’re so pleased you’re happy with your Nissan Qashqai!
Donna R, November 2024
"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my Nissan Pulsar; it's brilliant! The car was handed over to me in fantastic condition and had been valeted to a high standard, looking as good as new. The service I received was excellent, and the team made sure everything was just right. I’m giving 4 out of 5 stars only because, well, no one’s perfect—but they definitely came close! Highly recommend them for their remarkable service and attention to detail!
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ponko from Ponko in response to ⭐⭐⭐⭐
Thank you for your fantastic feedback! We're so glad to hear that you're enjoying your Nissan Pulsar and that the car was handed over to you in excellent condition. It's great to know that the team’s service and attention to detail made a positive impression. We truly appreciate your 4-star rating and recommendation—it’s wonderful to hear we almost hit the mark! If there’s anything else we can do for you in the future, don’t hesitate to reach out.
Roshin J, November 2024
"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So pleased with my new car and very impressed with the service I received too... It was Matthew who looked after me, and I have to say, he was superb! I have dealt with many dealerships in my time, and the service from Matthew was second to none! He made the entire transition straight forward, no breathing down my neck or any of that business, just an all-round nice, genuine guy.
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Ponko from Ponko in response to Second to none
Thank you so much for your kind words! We're thrilled to hear you're pleased with your new car and the service you received. It’s great to know Matthew made the experience straightforward and stress-free. We pride ourselves on providing genuine, helpful service, and we’re glad to hear it made such a positive impact on you. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car, and thanks again for choosing Ponko!
Mrs G, November 2024
"Thanks for all your hard work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our Fiat has been a brilliant purchase; it's a lovely little car and so reliable. Matthew made us feel welcome from the moment we stepped foot inside the dealership, and he was very patient with all the questions that we had for him. An easy five stars; thanks for all your hard work.
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Ponko from Ponko in response to Thanks for all your hard work
Thank you for your fantastic feedback! We’re so pleased to hear that your Fiat has been a great purchase and that Matthew made your experience enjoyable and informative. We’re glad he could assist with all your questions and ensure you felt comfortable throughout the process. We truly appreciate your 5-star rating, and if you need anything in the future, don’t hesitate to get in touch. Enjoy your new car!
Abbie D, November 2024
"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my Mercedes at the beginning of last month from Ponko via Matthew; he even came in on his day off to hand the vehicle over to me. 5-star customer service from Matthew and Ponko. Thank you again.
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Ponko from Ponko in response to 5/5
Thank you for your feedback! We're so glad to hear that Matthew provided you with 5-star service and went the extra mile to ensure you had a smooth handover of your Mercedes. Your satisfaction means a lot to us, and we’re grateful for your kind words. If you need anything in the future, please don’t hesitate to get in touch. Enjoy your Mercedes, and thank you again for choosing Ponko!
Jo O, November 2024
"Happy Peugeot owner "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, my Peugeot has been fantastic, and I could not be more pleased. Overall, Anthony provided excellent service, was friendly and courteous, and made the entire purchasing process stress-free. I would happily recommend Ponko to family and friends, and I would certainly not rule out using them again in the future.
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Ponko from Ponko in response to Happy Peugeot owner
Thank you for your kind review! We're delighted to hear you're enjoying your Peugeot and that Anthony made your purchasing experience stress-free. It’s always great to know our customers feel well taken care of. We truly appreciate your recommendation and would be happy to assist you or your family and friends in the future!
Eileen C, November 2024
"Professional Dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
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Ponko from Ponko in response to Professional Dealership
Thank you for your 4-star review!
Abi R, November 2024
"Completely stress free "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Ford Kuga is running flawlessly, and I have no complaints about Haydn's service. Haydn made everything much easier for me by walking me through all of the paperwork to ensure that nothing was overlooked. Thank you for making it a stress-free experience for me.
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Ponko from Ponko in response to Completely stress free
Thank you for your fantastic feedback! We’re thrilled to hear that your Ford Kuga is running perfectly and that Haydn made the process seamless for you. Providing a stress-free experience is always our priority, and it’s great to know that we achieved that. Enjoy your car, and thanks again for choosing Ponko!
Dean E, November 2024
"Best experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I brought a car from here in September. I have had no issues at all. I was dealt by an employee called hayden he was so supportive and friendly and went out his way to make sure it was all sorted as quick and thorough as possible.
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Ponko from Ponko in response to Best experience.
Thank you for sharing your experience! We're thrilled to hear that Haydn provided you with excellent service and made the process smooth and efficient. It's great to know that you're enjoying your car without any issues. If you need anything in the future, don't hesitate to reach out. We appreciate your feedback!
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