Zach, February 2025
"HONDA CIVIC"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good customer service. Appreciate the haste.
+0 Found this review helpful
ponko from Ponko in response to HONDA CIVIC
Thank you — we appreciate your kind words and are glad you were happy with the prompt service!
Anonymous, February 2025
"Everything's great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything's great with my new GLA! Thanks to Hayden and the guys over at Ponko for their help and guidance.
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ponko from Ponko in response to Everything's great!
Great to hear you're enjoying your new GLA! Thanks for the shoutout — Hayden and the team will be pleased to know their support made a difference.
Alessia M, February 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great customer service
+0 Found this review helpful
ponko from Ponko in response to 5/5
Thank you for your 5-star review!
Anonymous, February 2025
"Son's car"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We bought a VW Polo for our son from Ponko & he absolutely loves it. We had a couple of small issues with the car post-purchase but the dealership sorted everything promptly and we've had no complaints since, hence the rating of 4.5/5.
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ponko from Ponko in response to Son's car
Thanks for the great feedback! We're glad your son loves his Polo and appreciate your patience while we resolved the initial issues. It's great to hear everything's been smooth since — enjoy the drive!
Anonymous, February 2025
"Love it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my Astra for about two moths now and I love it as much as the day I got it!
+0 Found this review helpful
ponko from Ponko in response to Love it
That’s great to hear! We're really pleased you're still loving your Astra — here’s to many more happy miles ahead!
Rebecca C, February 2025
"BMW X1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Matt was great for purchase and aftercare.
+0 Found this review helpful
ponko from Ponko in response to BMW X1
Thank you for your 5-star review!
Alex P, February 2025
"Full credit to James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Before even considering buying a car, I wanted to visit a dealership to sit in a few models and see what I could fit in comfortably as I’m a pretty big guy. Ponko's pretty local so I headed down and was greeted by James. Credit where it’s due he was amazing and let me take my time. As far as he knew, I wasn’t even planning to buy anything that day, which made his whole approach/helpfulness even more impressive. He brought around an Audi A3, and I loved it—so cut a long story short that's what I'm now driving. I’ve just completed a 600-mile round trip, and it’s run perfectly, so I’ve got no complaints whatsoever. Thanks, James!
—Alex
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ponko from Ponko in response to Full credit to James
Thanks for sharing, Alex! We’re really glad James made you feel comfortable and gave you the space and support you needed. Sounds like the Audi A3 was the perfect match—enjoy the ride, and we’re here if you need anything down the line!
Anonymous, February 2025
"Never Pushy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall I'm pretty happy with my 3 Series BMW. I found it through an advert of Ponko's on AutoTrader and arranged a test-drive with a guy called Hayden. He was patient in answering my questions (I had a fair few!) and never pushy - I think that's what I appreciated the most to be honest. I never felt like he was trying to sell me anything. If I could suggest one small area improvement it'd be to try and reduce the waiting times for finance clearance, but I'm not even sure this is within the dealerships control. Four stars from me
+0 Found this review helpful
ponko from Ponko in response to Never Pushy
Thank you for your feedback. We’re glad to hear you’re satisfied with your BMW and that Hayden was helpful and professional. We appreciate your note about finance clearance times and will keep working on improving this.
Tyra T, February 2025
"Thanks James!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just wanted to say thanks to James at Ponko for being so insightful. He answered all of my questions and made the whole process of buying my Peugeot 208 really easy.
+0 Found this review helpful
ponko from Ponko in response to Thanks James!
Thank you for your kind words! We’re glad James could assist you and make your Peugeot 208 purchase smooth and easy. Enjoy your new car!
Ricardo K, February 2025
"Ford Transit Custom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really glad I came across Ponko on Auto Trader. I bought a Ford Transit Custom a couple of weeks back from a guy called Haydn. He was really welcoming helpful and friendly, and I'd definitely buy from him again based on this experience.
+0 Found this review helpful
ponko from Ponko in response to Ford Transit Custom
Thanks, Ricardo — great to hear you had a positive experience with Haydn! We appreciate your business and hope you enjoy your new Transit Custom.
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