1,949 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,949 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Audi A1 for an 18 year old girly "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My daughter and I had chosen a few different versions of the same Audi and ended up at PonKo. The lovely staff provided a free coffee and some ice cold air conditioning a a welcome respite from the scorching summer heat. So we were onto a winning start The car itself was fantastic. We made the payment via the open banking link they’d sent and were on our way. The only downside was that PonKo sales team don’t believe in the traditional method of negotiating when purchasing a second hand car. That was disappointing.

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"Top seller "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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It’s my Wife first electric car and She is so so happy. The seller was very profesional in his job!

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"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Ponko are local to me. I dealt with various members of staff at Ponko throughout my time there. The staff were very knowledgeable and happy to help.

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"Overall, a reasonably good experience."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

4 days after I got the Focus, the head gasket failed. Ponko was really fast at picking up the car for me and getting me a courtesy car in the meantime. I have had the car back now, and it seems to be driving alright. I was initially disappointed with the car failing but they have resolved the issue and the whole process was speedy.

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"All good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My daughter is happy with the Mini. My whole experience was Ponko was great, we had no issues at all.

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"So helpful, so friendly, so easy to talk"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The customer service from everyone I have met was absolutely amazing! I am a bit upset about the trade-in price for my Micra, as I saw it listed later for a larger sum of money. However, I can't blame them as they were all so beautiful to deal with. Jack, Steven, Walker, Alex and Janice were all lovely.

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"Fine experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have had an issue with the Vivaro, but Ponko has been really decent at dealing with it. I have had to take the van back to Ponko as my clutch pedal was getting stuck, but they have sorted it for me.

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"Recommended Ponko to a friend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'm really, really pleased with the Mercedes – I've recommended Ponko to a friend who has also bought a car from them. I have left good reviews for them, as the experience was really, really good.

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"The VW is great!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The VW Golf was fine, and my experience with Ponko was good. There was a scratch on the boot I was not made aware of or shown during the sale however, mechanically the car is great. They were really good and gave me the information, like previous checks and mileage, really quickly when I asked.

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"Great service, purchase went smoothly!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car purchase was easy and customer service was amazing. Noticed scratches in bumper straight after purchase (after car was washed) and these were fixed in couple of days free of charge. Busy place, lots of people coming to look or purchase car.

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Amelia from Ponko in response to Great service, purchase went smoothly!

Thank you so much for your fantastic review! 😊 We’re delighted to hear that you found the car-buying process easy and that our customer service was amazing. We’re especially pleased that we were able to get the bumper scratches sorted quickly and free of charge, ensuring you could enjoy your new car as it should be. 🚗✨ It’s great to hear you noticed how busy and popular Ponko is too! Thank you for choosing us and for taking the time to share your experience. We hope you enjoy many happy miles! 🙌

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1949 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1484
Very Good
437
Average
17
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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