My husband was the one who was directly involved in the sale of our car, so I don't know too much about the customer service. He did mention that James, the salesman, was very patient with him because his English isn't very good. We opted for the Volvo V40, and the car has been great. We've recently replaced the tyre, but otherwise, there are no issues.

Our car's so good we've even made the neighbour jealous! - As soon as we arrived back at home with our new Kia Sportage, within a week everyone had new cars. It's been nothing but fabulous and I'm so glad to have got the finance side of things sorted out because there was a bit of delay from the finance company, so it was a little bit stressful to say the least but it was worth it. The team were amazing they did everything they could to try and resolve the issue, along with bringing us drinks over made it to be a great experience. I've got no issues with coming back here in the future because it was just perfect.

No regrets getting my car from here at all! - The reviews are a really good reflection on the values that this company stands for. Everyone who I had the pleasure of speaking to, were just amazing and they provided me with the best service I could have ever asked for. This dealership was only an hour away from me so it was a really great find.

My partner and I had a checklist of features we were seeking in a car, so we were open to various makes and models. After extensive online research, we stumbled upon the Volkswagen Golf at Ponko. It checked off every item on our wishlist—it was highly economical, the perfect size, and more. Upon bringing the car home, I had it inspected by my trusted local mechanic, who gave it a thorough once-over and cleared it without any concerns. Now, we can drive around with peace of mind, knowing that the car is in top-notch condition.

Amazing experience made possible by the very professional customer service at Ponko. There wasn't a question Haydn didn't know the answers to, which gave me 100% confidence in buying a car from here. My Kia has been great ever since and I've already recommended a friend of mine to visit here.

I've had my car for over a month now and it's been spot on! It makes the trips to work that little bit more exciting. I would highly recommend this company for quality used cars.

What a great first impression to the car dealership world! I've never purchased a car before so I didn't know what to expect, the lads knew about this and they made sure to take that little bit extra time explaining the process. Throughout the whole team were very honest and I really valued that with it being my first time buying. I took the car on a test drive and after that, I was happy to take it home. I managed to drive it away on the same day, which was impressive. It only come with 1 key but they recommended someone local to me who could get me a cheap spare one (which I still need to do) I know the car will be good for a long time, so I'm very happy with my experience.

I've had my Honda Civic since February, and it's running well with no issues. It was nice to see that the car was as advertised, leaving me with no hidden surprises, so It wasn't a wasted trip. Asa was very informative when answering any questions I threw at him. I would happily come back to this dealership if I was in the market for a new car and I've already recommended them to a friend.

Great first time experience! - After having my old car for a very long time, I was in need of an upgrade and to finally say goodbye to my 20 year old Volvo. Once I saw the Volkswagen online, I was keen to visit the dealership and see it for myself. On arrival I was greeted by Frederick who was great from the very start. It gave me a lot of confidence with how in depth he was explaining the car. I've had it for a little over a month now, and it's been great, but I'm still trying to get use to the new controls that come with the car.

Overall, I can say that I've had a great experience. There was a small issue with the car after the initial handover, but the team didn't hesitate to get the car in the garage to get the issue fixed. I got given a curtsey car while I waited for the repairs to be carried out and less than 24 hours later I had my car back. Haydn was great from start to finish because he kept me in the loop with the progress of my car and when it would be ready. I would 100% get another car from here.