Everything has been going well with my Volkswagen Golf until someone keyed it as soon as I got it home. I've driven it every day since I visited the dealership and it's been great.
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Ponko from Ponko in response to Good experience
Thank you for your feedback! We're sorry to hear about the unfortunate incident with your Volkswagen Golf. However it's great to know the car has been running well and that you're enjoying it. Happy driving!
I'm grateful that James had a sense of humour because it really lightened the atmosphere during the whole process. Taking the car out for a test drive was key to making my decision because that's when I truly got a sense of the car's performance. After the test drive, I had a few more questions about the vehicle, but I was satisfied with the answers I received. My Kia Sportage has been great and I'm very happy with it.
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Ponko from Ponko in response to Very happy with my Kia
Thank you for sharing your experience! We're glad to hear that James's sense of humor made the process enjoyable for you. It's great that the test drive helped you decide, and we're happy to hear that your Kia Sportage is performing well. If you have any more questions or need assistance, feel free to reach out. Enjoy your new car!
We were helped by Freddie while buying a car for my dad. He was patient, knowledgeable and very professional. There was a vast selection of cars and he helped us narrow it down to a Polo, which my Dad really loves. During the process, Freddie was jolly, polite and followed a detailed process to ensure that every base was covered. Great customer service!
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Ponko from Ponko in response to Effortless
Thank you for your kind words! We're delighted to hear that Freddie provided exceptional service while helping your dad find the perfect car. It's great to know that his patience, knowledge, and professionalism made the process smooth and enjoyable. We're thrilled your dad loves his new Polo. If you need anything else, don't hesitate to reach out. Enjoy the new car!
Im very pleased to have chose to buy my new car from Ponko, it was such a great experience and the customer service is golden. I bought a Vaxuhall Astra from them and it has been running great exactly how it should and im really enjoying it, I did notice not long ago, there was a faint rattle from under the car, im not 100% sure what they could be, but I have got in touch with James the salesman who helped me to get some advice which I have every confidence he will help me sort out. Overall I have had a very good experience with Ponko and would recommend.
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Ponko from Ponko in response to Overall very good experiance
Thank you for your feedback! We're thrilled to hear that you're enjoying your Vauxhall Astra and had a great experience with our customer service. We're glad James has been helpful, and we're confident he'll assist you with the faint rattle under your car. We appreciate your recommendation and are here to help whenever you need us. Enjoy your new car!
No complaints at all regarding my dealings with Ponko, I recently used them to buy my Citroen and they were really friendly and helpful. James in particular was brilliant. I'm loving my new car and I would defiantly come back to see James if I needed another car,
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Ponko from Ponko in response to Grand purchase
Thank you for your review! We're delighted to hear you had a great experience buying your Citroen. James will be pleased to know he made a difference. Enjoy your new car, and we look forward to assisting you again in the future!
Top-notch service from the team at Ponko! I was on the hunt for a Ford Transit Custom, and that's when I had the pleasure of meeting Frederick. He provided me with all the information I needed about the van, ensuring I was well-informed before making my decision. As I needed the van for work, reliability was important for me, and I'm pleased to say it has been nothing short of reliable since day one. No complaints from me whatsoever.
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Ponko from Ponko in response to Top notch
Thank you for your fantastic review! We're delighted to hear that Frederick provided top-notch service and helped you find the perfect Ford Transit Custom for your work needs. It's great to know that the van has been reliable and met your expectations from day one. If you ever need anything else or have questions in the future, feel free to reach out. We appreciate your feedback and wish you continued success with your new van!
I don't have the best knowledge about viewing cars, and this was actually the first time that I've purchased a car. Naturally, I didn't know what to expect, but I had a great first impression since everyone involved was more than helpful. I had a look online before heading down, so I knew what I wanted to see. It was nice to see that the car was tidy inside and out. It actually looked better in person because, in the photos, the wheel didn't have the silver cap on the wheels, but it was on the car when I was taking a look at it. Anyway, after taking it out on a test drive, I was excited to take it home! 4* only because I haven't done this before, so I can't compare.
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Ponko from Ponko in response to Very happy with my Mazda 2
Thank you for sharing your experience with us! We're thrilled to hear that your first car purchase was a positive one. It's great that our team was able to assist you effectively, and that the car exceeded your expectations in person. We understand the initial uncertainty with buying your first car, and we're glad we could make the process smooth for you. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car, and happy driving!
The Mrs wanted a new car, so after taking a look online, we found a Mini Hatch Cooper that she was very interested in. We made the long drive down, and we were greeted by the lovely sales team, who were more than happy to show us to the Mini as well as giving us all the information I needed to know about the history of the car. After taking my time to look around it, I was offered a test drive, and this is where the Mr's fell in love with it. Before we knew it, we were driving it home. It was a long drive back, but the car ran perfect. She has been driving it every day, and she loves it.
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Ponko from Ponko in response to The Mr's loves it
Sounds like you had a smooth and enjoyable experience at the dealership! Glad to hear your Mrs found the perfect Mini Hatch Cooper and is loving it. If you need anything else down the road, just give us a shout. Happy driving!
Honestly, I can't think of one thing that I would change about my visit to this dealership. James made everything very simple, and he didn't attempt to make any hard sales or push me into buying a car that I was interested in. I would happily visit this company again.
Reviewer has confirmed their email address
Ponko from Ponko in response to Perfect experience!
Thank you for your feedback! We're thrilled to hear that James provided you with a straightforward and pressure-free experience. We aim to make car buying as seamless as possible, and we're glad you felt comfortable throughout the process. We look forward to welcoming you back in the future. If you have any further questions or need assistance, feel free to reach out. Enjoy your car!
My first impressions on the dealership was "wow" they have a really nice showroom, and it was nice to walk around and take a look at what cars they had on offer. While I was walking around I found the Mazda 3 and it was exactly what I was looking for. I approached James and since I was part exchanging my Citron DS3, I wanted to know what price I could get. Once he went through the valuation, I thought I got a fair deal; it was the price I expected. I've already recommended Ponko to people I know, but I did tell them to take a jumper because it was a bit cold in the showroom😀
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Ponko from Ponko in response to Fair price £
It sounds like you had a great experience at the dealership! We're thrilled that our showroom made a positive impression and that you found the Mazda 3 you were looking for. Thank you for recommending us! Enjoy your new Mazda 3, and if you need anything else, just let us know. Happy driving!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 946 | |
Very Good | 239 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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