Overall, I'm extremely pleased with the Volvo that I bought from this company, and Haydn was a nice man to deal with during the purchase. He was someone you could have a laugh and joke with, so it did not feel like he was trying to sell me a car but more like a conversation I was having with a friend.
Reviewer has confirmed their email address
Ponko from Ponko in response to Extremely pleased overall
It's fantastic to hear that you're extremely pleased with your Volvo from our dealership! We're glad that Haydn provided you with a pleasant and friendly experience, making the purchase feel more like a conversation with a friend than a typical sales transaction. We strive to create a welcoming and enjoyable atmosphere for our customers. Enjoy your Volvo!
I am absolutely delighted with the service I received from the team at Ponko in Cambridge. Despite living 150 miles away, I felt completely at ease purchasing from this dealership, thanks to their excellent customer service and the peace of mind provided by their extended warranty. Shortly after my return home, an engine management light appeared on my car. Naturally, I was concerned, but the team at Ponko immediately put my worries to rest. They advised me to take the car to a local garage and get an estimate for the repair costs. What truly sets them apart is their commitment to their customers. They handled the payment directly with the garage, saving me from any additional stress or inconvenience. Since the repair, my Audi has been running flawlessly, a testament to the quality of service provided by both Ponko and the local garage. I cannot speak highly enough of this dealership. Their professionalism, dedication, and outstanding customer service have truly impressed me. I would highly recommend them to anyone considering a car purchase. Thank you for turning what could have been a stressful situation into a smooth and easy process.
Reviewer has confirmed their email address
Ponko from Ponko in response to Outstanding aftercare
"hank you for your glowing review! We're thrilled you had a positive experience. It's great to hear our team provided excellent service and resolved the issue with your Audi efficiently. We appreciate your recommendation and look forward to serving you again in the future!
The communication at Ponko was spot-on. Hayden kept me informed throughout the process, ensuring that I was always in the loop. Whether it was updates on the status of my car or details about the delivery, they were proactive and transparent. My Honda Civic arrived exactly as promised—on time and in immaculate condition. Ponko didn't spring any unexpected surprises on me. What I saw in the advertisement was precisely what I received: a well-maintained, quality vehicle. This dealer provides a top-notch service, and I would highly recommend them to anyone looking to buy a new car.
Reviewer has confirmed their email address
Ponko from Ponko in response to What you see is what you get
Thank you for your fantastic review! We're thrilled to hear that Hayden and the team at Ponko provided you with top-notch communication and service throughout your experience. It's great to know that your Honda Civic arrived as promised, in immaculate condition, without any unexpected surprises. We appreciate your recommendation and are here to assist you or anyone else looking to purchase a quality vehicle. Enjoy your Honda Civic, and please reach out if you need anything in the future!"
⭐⭐⭐⭐⭐ for Haydn he was amazing! Such a friendly, polite lad that moved heaven and earth to help me.
Reviewer has confirmed their email address
I could not be happier with the purchase of my Ford Fiesta from Ponko. The car runs like a dream and it is great fun to drive. From making the initial enquiry to the handover of my car, Frederick was a great help, and he was there every step of the way if I needed anything. I could not have asked for a better service; it was spot on. 👍
Reviewer has confirmed their email address
My first experience with Ponko was nothing short of perfect. By chance, I was driving past when I saw a Vauxhall Corsa that looked perfect for me. The sales team were brilliant; they were informative, answered all my questions, and, unlike most salesmen, they weren't pushy, which I appreciated massively. If you're looking for a hassle-free car buying experience with friendly and knowledgeable staff, I highly recommend Ponko.
Reviewer has confirmed their email address
Asa was such a lovely guy and he made me feel very welcome while purchasing my Hyundai from him in April. Nothing was too much trouble, and he was able to go into fine detail about the car and its history. The turnaround was quick, so I did not have to wait around for too long when collecting my Hyundai. The service from Asa at Ponko in Cambridge was first-class, and I do not have a bad word to say about him.
Reviewer has confirmed their email address
In our search for an upgrade, my wife and I test drove several cars locally and instantly fell in love with a Mini Convertible. It felt like fate when we were driving through Cambridge and spotted one on the forecourt at Ponko. We wasted no time and headed straight to the dealership. The car was in great condition, and the price was simply too good to pass up. The sales team at Ponko were amazing. They efficiently sorted out all the details, making the process smooth and stress-free. We couldn't be happier with our purchase and the exceptional service we received from Ponko. If you're in the market for a quality car and top-notch customer experience, look no further than Ponko.
Reviewer has confirmed their email address
I couldn't be happier with the Volkswagen Touareg from Ponko. It has been sensational from the moment I got it. I can't thank the staff enough for all their help; they were a pleasure to deal with. Ponko truly delivers on quality vehicles and exceptional customer service. Highly recommended!
Reviewer has confirmed their email address
From the moment I walked into Ponko, I was greeted with a warm and welcoming atmosphere, largely due to the outstanding service provided by James. His professionalism, knowledge, and genuine care for customers set him apart. James answered all my questions, and his passion for his work was evident in his detailed explanations and enthusiasm. He went the extra mile to ensure everything went smoothly for me. His customer service skills are truly remarkable, and I left the store feeling satisfied and a valued customer, all thanks to James.
Reviewer has confirmed their email address
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1070 | |
Very Good | 280 | |
Average | 3 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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