1,202 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,202 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Cracking Volvo S60"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is running well! The Volvo S60, is a cracking car with no issues at all, I'm very happy with the car and its condition, its been well kept for a used car. The customer service I received was pleasant, kind and James answered all of the questions I had, without hesitation. Thank you for the great experience and the car, I'll remember Poko next time I'm in the market!

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Ponko from Ponko in response to Cracking Volvo S60

That's fantastic to hear! We're thrilled you're enjoying your Volvo S60 hassle-free. It's great knowing James provided top-notch service and answered all your queries. We'll be here for you whenever you're back in the market. Thanks for choosing us and for sharing your positive experience!

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"Second to none "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford Fiesta is gorgeous and the service from Haydn was exceptional they were really really great to talk to and do business with. Ponko in Cambridge seem like the perfect example of how a dealership should run it's business and know how to look after it's customers, the service they offer and the quality of cars is second to none.

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ponko from Ponko in response to Second to none

Hi Catherine, thank you so much for sharing your positive experience! We're thrilled to hear that you found both the car and the dealership to be of high quality. It's great to know that the staff, especially Haydn, made your experience an enjoyable one. We appreciate your feedback and look forward to serving you again in the future. Safe travels in your new car!

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was very helpful whilst helping me to buy the car for my nephew, he was welcoming, polite and very knowledgeable. My nephew is really pleased with his Vauxhall, it is spot on he told me and he is never out of the bloody thing 🤣

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ponko from Ponko in response to Spot on

Hi Martin, Thank you for taking the time to share your positive experience! We're delighted to hear that Haydn was helpful, welcoming, polite, and knowledgeable while assisting you in purchasing the Vauxhall for your nephew. It's fantastic to know that your nephew is pleased with the car, and we hope he enjoys every moment driving his new Vauxhall. We appreciate your feedback, and we wish you all the best!

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"No messing about "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko have been excellent, no messing about with them, they were straight to the point without any pushy or high-pressure sales tactics, The to the point sales really made Ponko stand out above the rest to me and I am very happy to have dealt with Fred he was magnificent. I will happily be back to Ponko when I need another motor and I highly recommend them.

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+2 Found this review helpful

ponko from Ponko in response to No messing about

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had an excellent encounter with Fred and that our straightforward and no-pressure approach made a lasting impression on you. It's great to know that you felt comfortable and satisfied with your purchase. We truly appreciate your recommendation and look forward to welcoming you back to Ponko whenever you're in need of another motor. Safe travels!

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"Very caring and attentive "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was absolutely perfect, I can't recommend him enough. He was very caring and attentive and he was always there when I needed a helping hand. The Peugeot was handed over to me in the exact condition it was described to be in. The Seat has been a lovely runner, I'd happily recommend Ponko!

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ponko from Ponko in response to Very caring and attentive

Hi Louise, Thank you so much for your kind words and for taking the time to share your positive experience with Haydn and Ponko! We're delighted to hear that Haydn provided you with excellent care and attention throughout the process. It's great to know that the Peugeot also met your expectations and was as described. We truly appreciate your recommendation, and if you ever need assistance or have any questions in the future, please don't hesitate to reach out. Wishing you many more enjoyable miles in your new car!

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"A proper nice car to drive "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The VW Golf is spot on to be fair. It is a proper nice car to drive, I can't fault it. It was Ayman who I dealt with things for the majority of the time and he was great, he was such a nice bloke. Even when viewing the car it was in immaculate condition and some places don't get the car looking nice until the handover. I would not think twice about doing business with Ponko in Cambridge again.

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ponko from Ponko in response to A proper nice car to drive

Hi Steve, Thank you for taking the time to share your positive experience! We're thrilled to hear that the VW Golf has lived up to your expectations and is a pleasure to drive. It's fantastic to know that Ayman's assistance and friendly demeanour made the process enjoyable for you. We take pride in presenting our cars in immaculate condition, and we're glad to hear that your experience with the viewing and handover exceeded your expectations. Your kind words and willingness to do business with us again mean a lot to us. Should you ever need any further assistance or consider another vehicle in the future, please don't hesitate to reach out. Safe travels in your VW Golf!

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"A faultless service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Kia was perfect to be honest, they did a great job presenting it when we went to collect it. Since the sale it has been driving perfectly and I have had no issues at all. James was the main guy who I dealt with from making the initial inquiry to the handover of the car and he was amazing. I'm really happy with the service it was faultless.

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ponko from Ponko in response to A faultless service

Hi Patricia, We are truly grateful for your fantastic feedback! It brings us immense joy to learn that your experience with the Kia has been nothing short of perfect, with smooth drives and flawless performance. The effort our team put into presenting the car during the collection clearly paid off, and we're thrilled that you've had no issues post-sale. James will be over the moon to hear your generous words regarding his assistance, spanning from the initial inquiry to the seamless handover. Striving for excellence in service is our constant aim, and it's incredibly rewarding to know we've met your expectations. Should you ever require assistance, have questions, or simply want to chat about your Kia, please don't hesitate to get in touch. Your trust is invaluable to us, and we sincerely hope your enjoyment of the Kia continues!

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"As described "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My friend was helping me to look for a car online when we came across the Smart Forfour through Ponko and I was very impressed by the whole experience. The car was exactly as described on the website and it was running well and in good condition. Ayman the seller was very welcoming and helpful and he even made me a nice cuppa while we completed the paperwork. I only needed the Smart Forfour as a temporary run around until my new Qashqai arrives which I ordered from another website. I’m looking forward to driving my new car but I will also miss the Smart Forfour when I get round to selling it which was a fun and practical car to drive.

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ponko from Ponko in response to As described

Hi Aaron, We sincerely appreciate you taking the time to share your positive experience with Ponko and Ayman. It brings us great joy to learn that the Smart Forfour not only met but exceeded your expectations, providing a satisfactory temporary solution for your immediate needs. Ayman's genuine warmth and helpful demeanour are qualities we value in our team, and we're delighted that you found the car precisely as described on our website. The seamless paperwork process and the added touch of a pleasant cuppa further contribute to our commitment to a positive customer experience. We understand the anticipation that comes with awaiting a new Qashqai, and while we are confident you will thoroughly enjoy it, it's heartening to hear that the Smart Forfour left a positive impression as a blend of both fun and practicality. Should you ever require assistance in the future or consider exploring alternative options, please do not hesitate to reach out. Wishing you safe travels and the very best in the future!

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"A kind and attentive dealer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn who I dealt with me was absolutely fantastic, he was such a kind and attentive guy! He walked me through the process from beginning to end and explained everything so clearly. The Citroen is absolutely brilliant, it is such a gorgeous car. It was a really good experience with Ponko on the whole and if I know of anyone that happens to be looking for a new car I would not have a problem with recommending this dealer to them.

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ponko from Ponko in response to A kind and attentive dealer

Hi Neil, We genuinely appreciate you taking the time to recount your positive encounter with Haydn and Ponko. It's incredibly satisfying to know that Haydn's kindness and attentive approach significantly contributed to making your car-buying journey exceptional. Ensuring clarity in explanations and seamlessly guiding you through the entire process are fundamental aspects of our commitment to excellence, and it's fantastic to hear that Haydn exceeded expectations in these regards. The enthusiasm you express for the Citroen as a brilliant and gorgeous addition to your driving experience resonates with us, and we're honoured to have played a part in providing you with a vehicle that brings joy. Your willingness to recommend Ponko to others searching for a new car is the highest compliment we could receive, and we genuinely value your trust in our services. Should you have any further inquiries or require assistance down the road, please don't hesitate to reach out. Here's to many enjoyable miles in your new Citroen!

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"Professional and honest "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I are very happy with our Seat from Ponko. It runs smoothly and reliably even on long trips. Ayman was a great salesman, friendly and polite. He let us test drive the car and answered all our queries. We had some bad experiences with other garages but Ponko was different, they were professional and honest. We would definitely use them again and recommend them to family and friends.

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ponko from Ponko in response to Professional and honest

Hi Simon, We sincerely appreciate you taking the time to share the details of your positive journey with Ponko. It's genuinely thrilling to learn that both you and your wife are not just happy but thoroughly satisfied with the smooth and reliable performance of your Seat, particularly on those lengthy road trips. Ayman is genuinely grateful for your kind sentiments, and we're delighted that his approach contributed to a sales experience that was not only friendly and polite but tailored to meet your specific needs. The fact that the test drive and addressing your queries played a role in your overall satisfaction is truly fantastic. Recognizing the significance of professionalism and honesty in the realm of car buying, we're elated that Ponko distinguished itself in these aspects, setting it apart from your prior experiences. Your openness to choosing Ponko again and recommending us to your family and friends is an honor that we deeply appreciate. Should you ever have additional inquiries or require further assistance down the road, please don't hesitate to get in touch. Here's to many more enjoyable miles in your Seat!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1202 reviews4.7 out of 5 stars — Rated Excellent
Excellent
947
Very Good
239
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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