ponko from Ponko in response to Drives like a dream

Hi Robert, we sincerely appreciate your thoughtful feedback regarding your recent experience with Ponko, and we extend our gratitude for taking the time to share your insights. It brings us immense joy to learn that your satisfaction extends not only to your new car but also to the service provided by our dedicated team members, James and Jason. We take pride in fostering a customer-centric environment, and your acknowledgment of James and Jason's excellent assistance, coupled with their adept knowledge of our vehicle offerings, reinforces our commitment to delivering a premium experience to our customers. We understand that the decision to make a significant purchase, such as a car, involves careful consideration, and we are pleased to hear that you found the investment worthwhile. Your satisfaction is of utmost importance to us, and we genuinely hope that your new car continues to exceed your expectations, providing you with many enjoyable journeys ahead.

ponko from Ponko in response to Very accomodating

Hi Victor, We extend our sincere appreciation for sharing your positive experience with Ponko, and we extend heartfelt congratulations on your recent car acquisition. We are truly delighted to learn that your satisfaction with the purchase is aligned with our commitment to excellence, evident in the vehicle's excellent condition, smooth performance, and inclusion of desired features. It is an honour to have had the opportunity to assist you for the first time, and we are pleased that our established reputation and positive customer reviews contributed to your overall positive encounter. The accommodation of the viewing and test drive without undue pressure, as initiated by your son's online discovery of the car, exemplifies our commitment to customer satisfaction. Thank you for selecting Ponko, and we sincerely appreciate your gracious words. Should you have additional inquiries or require assistance in the future, please do not hesitate to reach out. Wishing you countless enjoyable and trouble-free miles with your new car!

ponko from Ponko in response to 10 out of 5 stars

We're genuinely grateful for your overwhelmingly positive feedback! Your kind words resonate deeply with our team, and we're elated to know that your experience with us exceeded expectations. Ensuring a welcoming and relaxing environment is not just a goal but a commitment we take seriously, and we're thrilled that you felt at ease during your visit. The exceptional service provided by Freddie and Jason is a testament to our team's dedication to going above and beyond for our valued customers. Your recommendation is a true honour, and we appreciate the trust you've placed in us. Should you have any further inquiries or require additional assistance down the road, please don't hesitate to get in touch. Wishing you countless enjoyable moments with your vehicle!

ponko from Ponko in response to BMW all the way.

Hi David, thank you so much for sharing your positive experience with your new BMW 1 Series from Time Motors. We're thrilled to hear that you're delighted with your purchase and that it's living up to your expectations. It's great that you appreciate the driving experience and feel satisfied with your choice, especially as a dedicated BMW fan. It's also wonderful to hear that James provided a professional and easy-to-deal-with experience. We truly value your feedback, and we're here to assist you with anything you might need in the future. Happy driving!

ponko from Ponko in response to BMW 5 Series

Hi Umut, We extend our sincere gratitude for sharing your feedback, and we congratulate you on your recent acquisition of a BMW. Your satisfaction with the purchase is truly gratifying for us. Regarding the observed concern of seeing some smoke, Cold weather conditions can potentially impact vehicle performance, and our dedicated team is committed to ensuring that every aspect of your BMW is in optimal condition. Your recognition of the support you've received is greatly appreciated. Should you have any additional inquiries or require further assistance, please do not hesitate to contact us. Wishing you safe travels and many enjoyable moments behind the wheel of your BMW!

ponko from Ponko in response to Great work from Ponko.

Hi Keith, thank you for sharing your positive experience! We're thrilled to hear that you're really happy with your new Nissan Qashqai from Ponko. It's wonderful that the Qashqai met all your needs and that Haydn's assistance played a crucial role in making your purchase a great one. We appreciate your recommendation, and if there's anything else you need or if you have any questions in the future, feel free to reach out. Wishing you many enjoyable adventures with your new Qashqai!

ponko from Ponko in response to Enjoying the new Seat Leon

Hello Richard, Thank you so much for sharing your positive experience with us at Ponko! We're thrilled to know that everything went well and that you're enjoying your new Seat Leon. Your feedback is invaluable, and we appreciate your understanding regarding any wait times. It's heartening to see our dealership bustling with activity, and we'll certainly take your feedback into consideration as we continue to improve our services. Happy driving, and thank you for choosing Ponko!

ponko from Ponko in response to Matching Cars

Hello Kevin, Thank you for sharing your feedback about your experience at Ponko. We appreciate your kind words about our setup and the presentation of our cars. We're thrilled to hear that you found our salesmen knowledgeable and overall experience was great. It's especially heart-warming to hear that your daughter had a positive experience as well and ended up driving away in her own VW Golf. We strive to provide excellent service to all our customers, and we're glad that both you and your daughter felt well taken care of during the process. We appreciate your business and hope you and your daughter enjoy your new car to the fullest!

ponko from Ponko in response to Friendly Chap!

Hello Louise, Thank you for taking the time to share your experience, and we sincerely apologise for any inconvenience caused by the appointment times. However, we're delighted to hear that Fred's customer service made the extended wait worthwhile. We appreciate your understanding and are thrilled that you ultimately found a car you absolutely love. Fred is a valued member of our team, and your positive feedback reinforces the dedication we have to providing excellent service. We're grateful for the opportunity to serve you, and we hope you enjoy every moment with your new car!

ponko from Ponko in response to Love It!

Hello Lauren, Thank you for taking the time to share your experience at Ponko! We're thrilled to hear that your car shopping journey with us, especially with your young daughter, was a positive one. Haydn is indeed an invaluable member of our team, and we're pleased to know that he provided you with informative and helpful assistance while being patient and understanding. We understand the unique challenges of car shopping with little ones, and we're glad that Haydn could make the experience more enjoyable for both you and your daughter. Thank you for choosing Ponko, and we hope you enjoy your new car!