Alexander L, February 2024
"Nice Lad - Nice Cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Got a Range Rover Evoque from Ponko not so long ago, and its been a great car, Asa, was the representative I dealt with in the dealership he is such a nice lad, great advice from him and he showed me so many nice cars it was hard to choose. But in the end my heart chose the Evoque.
+0 Found this review helpful
Ponko from Ponko in response to Nice Lad - Nice Cars
Thank you for sharing your experience! We're thrilled to hear that you're enjoying your Range Rover Evoque and that Asa provided you with excellent service and advice. It's always great to hear when our team makes the car buying process enjoyable. We're glad you found the perfect car for you and appreciate your kind words. Enjoy your Evoque, and we look forward to seeing you again at Ponko!
Mark M, February 2024
"Great Communication "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Ford Fiesta from Ponko online and it was seamless! The car was as described, the dealership sent me multiple videos and Sam and Fredrick were great with me and ever so patient. David the delivery driver dropped the car off to me and kept in contact with me and was dropped off exactly when he said it would be. Incredibly happy and would return in a instant.
+0 Found this review helpful
Ponko from Ponko in response to Great Communication
Thank you for your fantastic review! We're thrilled to hear that your online purchase of the Ford Fiesta was seamless and that the car met your expectations. It's wonderful to know that Sam and Fredrick provided excellent support and that David ensured a smooth delivery. Your satisfaction is our top priority, and we're delighted you're incredibly happy with your experience. We look forward to serving you again in the future!
Andris V, February 2024
"Overall very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased my Mercedes Benz C-Class from Ponko and we have loved every minute of being the cars new owners. We have been out in the car allot and it is such a comfortable, smooth drive never mind great value for money. Haydn looked after us and he was great and a credit to this company. Overall a very happy customer of a great dealership.
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Ponko from Ponko in response to Overall very happy
Thank you for your wonderful review! We're delighted to hear that you're enjoying your Mercedes Benz C-Class and that it's providing you with a comfortable and smooth driving experience. It's great to know that Haydn took excellent care of you. We appreciate your kind words and are proud to have you as a happy customer. Enjoy every minute with your new car, and we look forward to serving you again in the future!
Dean M, February 2024
"Fab and Friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking on Autotrader for a new car, once I came across the Vauxhall Corsa at Ponko I knew I had to go and test drive it, the advert was really clear and the photos were in great detail which made me reassured that there would be no nasty surprises. When I got down to the forecourt Fredrick was great with me nice and friendly on arrival and he was a wealth of knowledge, giving me all the information about the car. After not to long I decided to purchase the car which was a very quick transaction, and I have not had any regrets in the month I have had my car, choose Ponko to buy your new car, you wont regret it.
+0 Found this review helpful
Ponko from Ponko in response to Fab and Friendly
Thank you for sharing your positive experience! We're thrilled to hear that you found the Vauxhall Corsa through our clear and detailed ad on Autotrader. It's wonderful that Fredrick made your visit enjoyable and informative. We're glad the purchase process was quick and seamless, and it's great to know you're happy with your car. We appreciate your recommendation and look forward to serving you again in the future!
Jamal S, February 2024
"Audi A3 "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely adore my new Audi A3, there is a couple of issues but as soon as I informed them at Ponko, they have got the car booked in and they are going to sort out the issues which honestly you couldn't have asked for more. The staff there were great really informative and friendly.
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Ponko from Ponko in response to Audi A3
Thank you for sharing your experience! We're delighted to hear you love your new Audi A3 and appreciate your understanding regarding the issues. It's great to know our team at Ponko responded promptly and efficiently. Your kind words about our staff mean a lot to us. Enjoy your Audi, and we're here whenever you need us!
Lyndon M, February 2024
"Great value for money"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought my new Volvo from Ponko, which was very competitively prices, the car is absolutely lovely, a real great asset to add to my business.
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Ponko from Ponko in response to Great value for money
Thank you for choosing Ponko for your new Volvo! We're thrilled to hear that you're enjoying your new car and that it's proving to be a great asset for your business. We appreciate your kind words and hope to serve you again in the future. Safe travels!
Kemal H, February 2024
"Straightforward "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service I received from Samuel at ponko was phenomenal, there was no complicated jargon, it was all straight forward. and I truly enjoyed the purchase process of buying my new Ford Fiesta. Serve credit where credit is due Samuel is a cut above the rest.
+0 Found this review helpful
Ponko from Ponko in response to Straightforward
Thank you for your fantastic review! We're thrilled to hear that Samuel made your car-buying experience straightforward and enjoyable. We'll be sure to pass along your kind words to him. Enjoy your new Ford Fiesta, and thank you for choosing Ponko!
Tiffany B, February 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my new Honda HR-V, it is amazing and perfect for me.
Haydn at Ponko helped me in the purchase of the car, and I can whole heartedly say he was everything you could have wished for, his customer service is commendable and on top of that he is incredibly knowledgeable. 5* all day long. Thank you Haydn
+0 Found this review helpful
Ponko from Ponko in response to ⭐⭐⭐⭐⭐
Thank you for your wonderful review! We're delighted to hear that you're loving your new Honda HR-V and that Haydn provided exceptional service. We'll make sure to share your kind words with him. Enjoy your new car, and thank you for choosing Ponko!
Kyle W, February 2024
"James was Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
James the gent who assisted me whilst I bought my car was brilliant. He deserves a review just for himself - absolute credit to Ponko!
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Ponko from Ponko in response to James was Brilliant
Thank you for your kind words! We're thrilled to hear that James provided you with such an excellent experience. We'll be sure to pass along your compliments to him. Your feedback means a lot to us and we appreciate you taking the time to share it. Enjoy your new car!
Anne W, February 2024
"Communication is on point! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ponko is fantastic! The lad that helped us was Samuel I think and he was very friendly and professional member of staff at Ponko, who communicated with me clearly and constantly throughout the whole sales process. The end result is I have a fab little Smart Forfour which I adore.
+1 Found this review helpful
Ponko from Ponko in response to Communication is on point!
We're thrilled to hear that you had a fantastic experience at Ponko! Samuel sounds like a wonderful member of our team, and we're delighted that he provided you with friendly and professional service. Clear and constant communication is essential, and we're glad to hear that it was maintained throughout the sales process. Enjoy your new Smart Forfour, and if you ever need anything else, don't hesitate to reach out. Thank you for sharing your positive feedback with us!
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