1,202 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,202 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Ford Fiesta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko were fantastic a real 5* service. Ayman who looked after me , you could tell he knew what he was talking about when it came to cars, very knowledgeable. I couldn't be happier with my new Fiesta!

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+1 Found this review helpful

ponko from Ponko in response to Ford Fiesta

Hello Ivan, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received a fantastic 5-star service. It's wonderful that Ayman, who assisted you, showcased excellent knowledge and expertise in cars, contributing to your overall satisfaction. We're delighted to have played a part in helping you find and enjoy your new Fiesta. Happy driving, and thank you for choosing Ponko!

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"Straightfoward "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled a hour and half to Ponko after seeing a car I loved on Auto Trader. I loved the car instantly, Fred was very enthusiastic and reassuring answering all my questions and not the sales pushiness you get with some dealerships. I would defiantly return to Ponko for my next car.

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ponko from Ponko in response to Straightfoward

Hello Craig, thank you for sharing your positive experience with us! We're delighted to hear that you traveled a significant distance to Ponko and found the car you loved. It's fantastic that Fred's enthusiastic and reassuring approach made your car-buying experience enjoyable. We appreciate your mention of his informative and non-pushy sales style. We're honored that you would consider returning to Ponko for your next car purchase. Safe travels, and we look forward to the opportunity to serve you again in the future!

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"Spot on! "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service at Ponko was excellent, especially Haydn, Chris and Adam. They were fantastic! I had a couple of issues with the car but Chris and Adam in the aftercare team were so helpful and resolved all the issues. Love my new car, thank you for your help Haydn, in choosing the perfect car for me.

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Ponko from Ponko in response to Spot on!

Hi Christine, thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent customer service experience, and we appreciate your kind words about Haydn, Chris, and Adam. It's fantastic to know that they were able to assist you with any issues you had with your car and provide helpful solutions through the aftercare team. We're glad that Haydn helped you find the perfect car, and we hope you continue to enjoy every moment with your new car!

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"Very Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found our Seat Ibiza at Ponko, The salesman Ayman at was very polite and professional. Answered all my questions, very knowledgeable about all aspects of the car. Would recommend and definitely return. 5*

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Ponko from Ponko in response to Very Professional

Hi Andrew, thank you so much for taking the time to share your experience with us! We're delighted to hear that you found your Seat Ibiza at Ponko and had a positive interaction with our salesman, Ayman. We take pride in providing excellent customer service, and it's great to know that Ayman was polite, professional, and knowledgeable, addressing all your questions. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you need assistance. We appreciate your business and hope you enjoy every moment with your new Seat Ibiza!

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"3rd time returning customer. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was our 3rd time returning to Ponko, I have always found the process very easy with them, the staff are very polite and let you wander about and look around at all the cars with no pressure. Will return for a 4th time when the time comes.

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Ponko from Ponko in response to 3rd time returning customer.

Hi Gary, thank you for being a valued returning customer to Ponko! We truly appreciate your loyalty and the trust you've placed in us for the third time. It's fantastic to hear that you find the process easy and that our staff's politeness and no-pressure approach contribute to a positive experience. We look forward to serving you for the fourth time when the time comes. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels

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"👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ayman at Ponko, throughout the whole process of buying my new Peugeot 208 was incredibly knowledgeable and all went smoothly. My new car has been great, really enjoying driving it! I would rate my whole process with Ponko a 5*

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Ponko from Ponko in response to 👍

Hi Stefano, thank you for sharing your positive experience! We're delighted to hear that Ayman provided you with knowledgeable assistance, and the entire process of buying your new Peugeot 208 went smoothly. It's fantastic to know that you're enjoying driving your new car. We appreciate your feedback, and if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future. Safe and enjoyable travels in your Peugeot 208!

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"Pleasant buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with our new Ford Focus, its the perfect family car, has plenty of extras with it being the Titanium spec and we have taken our first long journey up to Newcastle which it handled really well. It's a nice little family car offering great value for money and lots of space. Haydn was exceptional in the dealership and I have no concerns or complaints at all. Full marks all round.

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Ponko from Ponko in response to Pleasant buying experience

Hi Richard, we're delighted to hear that you're really happy with your new Ford Focus and that it's proving to be the perfect family car for you, especially with the Titanium spec and the extra features. It's great to know that it handled your long journey to Newcastle well, offering great value for money. We hope you enjoy your new car for many more miles!

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"Gorgeous! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who has always had VW's for as long as I can remember, SUV's Convertibles, Hot Hatch's and everything in between. Nothing compares to our new Range Rover, it is so easy to drive and looks absolutely gorgeous. Ayman was really helpful and friendly, a true pleasure to deal with. The whole service was very professional and the process was quick, easy yet thorough.

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Ponko from Ponko in response to Gorgeous!

Hi Dorothy, we're thrilled to hear about your positive experience with your new Range Rover and the excellent service provided by Ayman at Ponko. It's fantastic that you're enjoying the ease of driving and the stunning look of your Range Rover. We appreciate your kind words about the professionalism and efficiency of our service. Happy driving!

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"All working very well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Volkswagen Golf from Ponko dealership and its working well. I am very happy with my car and the service received.

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Ponko from Ponko in response to All working very well

Hi Annelisa, we're thrilled to hear that you're very happy with your Volkswagen Golf and that you had a positive experience with our service. Enjoy your Volkswagen Golf, and safe travels!

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"KIA Sportage"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, a solid experience with Ponko. Fred was very good! Would recommend and would be happy to return

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Ponko from Ponko in response to KIA Sportage

Hi Fraser, thank you for your review! We're pleased to hear that you had a solid experience with Ponko and that Fred provided you with excellent service. Your recommendation and willingness to return are greatly appreciated. If you ever decide to visit us again or have any questions in the future, we'll be here to assist you. Safe travels, and thank you for choosing Ponko!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1202 reviews4.7 out of 5 stars — Rated Excellent
Excellent
947
Very Good
239
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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