1,288 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,288 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Such a well run company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is such a well run company and one of the best dealerships I have done business with. I was so impressed by the professionalism of their sales executive and the way that he handled things. He went into fine detail about the car with me and any questions I had for him were answered honestly which led me to the decision to buy my Seat from him. I'm really happy with my purchase and the service from here was 5 ⭐

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+1 Found this review helpful

Ponko from Ponko in response to Such a well run company

Thank you for choosing us! We're thrilled to have provided a 5-star experience. If you ever need further assistance, feel free to reach out.

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"A great experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was absolutely wonderful, he bent over backwards to get me the car I wanted and when I went to see the car for myself it was lovely inside and out, he was also very helpful in explaining the features in my new car. All in all it was a great experience and I would without a doubt highly recommend them Thank you Ponko, Kind regards, Tessa

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Ponko from Ponko in response to A great experience

Thank you for your kind words! James is thrilled to hear about your wonderful experience. We're delighted you're happy with your new car and found our service helpful. If you need anything else, don't hesitate to reach out.

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"Back on the road in no time 👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife had a Volkswagen and had an accident in it and it got written off, with living in a remote area we needed to get her another car quickly so the insurance company paid out and we were looking online for another car for her when we found Ponko. We contacted them on the Friday and went to see the car the following day, when we got there we was met by Fred who was extremely helpful. A tire needed replacing on the car and one of the arm rests needed to be fixed, Fred managed to get this sorted within 3 days so we could collect the car for my wife which we really appreciated and this made us both very happy because we were able to get her back on the road in such a short amount of time. I would highly recommend Ponko to anyone else that is looking for a new car and without hesitation we would come back here again when we need another car ourselves.

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Ponko from Ponko in response to Back on the road in no time 👏

Thank you for sharing your experience! We're glad Fred could help swiftly, and we appreciate your recommendation. Looking forward to assisting you again in the future.

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"One word, AMAZING "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just wanted to say I received an outstanding service from Ponko in Cambridge. From entering the dealership to picking up my Volvo Fred in one word was AMAZING! He went at my pace and any questions I had were explained in detail, Fred really knows what he is talking about and is excellent at his job. He is a lovely down to earth fella and a credit to your company. I would definitely recommend this dealer to anyone that is looking for a new car. Best wishes, Jennifer. 😉

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Ponko from Ponko in response to One word, AMAZING

Thank you so much for sharing your exceptional experience with Ponko at our Cambridge dealership! We're thrilled to hear that Fred provided such amazing service

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"Than you Ponko "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am satisfied with the car. he day of purchase was great. The Audi was prepared as if it were brand new. Haydn Robert's was a great seller. everything was quick and to the point. A small minus for the brake pads, so 4.5* The fact that you contact me a month after the sale means that Ponko is a very good dealer. Thank you for contacting me and I wish you all the best in the New Year.

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Ponko from Ponko in response to Than you Ponko

Thanks for the feedback! We're thrilled your Audi purchase was satisfying and that Haydn Roberts provided excellent service. Your comments about the brake pads are duly noted, and we'll use them to improve.

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"The most amazing drive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Ponko I knew I was in for something special. The car not only meets but exceeds my expectations. The drive? Oh, it's stunning – flawless and thrilling. I can't find a single fault; I'm head over heels for it. The team at Ponko made the entire experience stress-free and enjoyable. Their friendliness and helpfulness were grateful appreciated. I can't emphasise enough how amazing their service was – top-notch! Without hesitation, I highly recommend Ponko to anyone in search of excellence. This place is a gem, and they deserve every bit of praise.

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+2 Found this review helpful

Ponko from Ponko in response to The most amazing drive

Wow, your review made our day! We're absolutely thrilled that your experience at Ponko exceeded your expectations and that you're head over heels for your new car. It's fantastic to hear that our team made the process stress-free and enjoyable for you. Thank you so much for your glowing recommendation; we're truly grateful for your kind words and glad to have made your experience top-notch. Enjoy every thrilling moment on the road in your stunning new car!

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"A little run around "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We was in need of a second car, something cheap to run, reliable, gets us form A to B and something not to expensive. We spotted the Toyota Aygo and was was more than happy for that to be our little run around. There was no issues at all with dealing with the company, they were fab. Very helpful, welcoming staff around the showroom. Just a nice garage to deal with and one I would happily buy from again in the future.

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Ponko from Ponko in response to A little run around

Thank you for choosing us for your second car! The Toyota Aygo is a fantastic choice for a reliable, cost-effective ride. We're delighted that you found our team helpful and our showroom welcoming. We'd be thrilled to assist you again in the future whenever you need another vehicle. Enjoy your journeys in your new run-around!

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"Perfect car for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My expectations were well and truly exceeded with the level of customer service I received. Everything/everyone was excellent. The brilliant staff at Ponko left a VERY good first impression. From speaking on the phone to the team, to being in person with Haydn, everything was perfect. There was no pressure or stress and everything was done on time. The Hyundai Tucson is a lovely motor, really comfy to drive and lots of nice tech inside, I recommend a test drive, if a bigger car is what you want.

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Ponko from Ponko in response to Perfect car for me

Delighted to hear you had a great experience at Ponko! Thanks for sharing your positive review. Enjoy the road ahead in your comfy Hyundai Tucson!

Ponko from Ponko in response to Perfect car for me

Delighted to hear you had a great experience at Ponko! Thanks for sharing your positive review. Enjoy the road ahead in your comfy Hyundai Tucson!

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"Mercedes GLC "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I haven't looked back once, I am more than content with my new Mercedes GLC, very happy overall. I have not received the parcel shelf, all in good timing and I know they are on it with this for me anyway! Thank you to the team for being efficient and quick with any niggle I have come to them with. A smooth ride!

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Ponko from Ponko in response to Mercedes GLC

We're thrilled to hear you're loving your Mercedes GLC! Your satisfaction means everything to us, and we're on top of sorting out that parcel shelf for you. Thank you for appreciating our team's efficiency and for choosing us. Here's to many more smooth rides ahead in your GLC!

Ponko in response to Mercedes GLC

We're thrilled to hear you're loving your Mercedes GLC! Your satisfaction means everything to us, and we're on top of sorting out that parcel shelf for you. Thank you for appreciating our team's efficiency and for choosing us. Here's to many more smooth rides ahead in your GLC!

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"Haydn the sales man "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 stars for Ponko. Good staff and very reliable cars! Great team to help you even if you don't have the most experience in buying motors. Haydn was totally great with me. 🏆

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Ponko from Ponko in response to Haydn the sales man

Thank you for the awesome feedback and 4-star rating! We're thrilled you had a great experience with our team, especially with Haydn's assistance. Your confidence in us means a lot, and we're here for any future car needs you might have.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1288 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1018
Very Good
259
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    88%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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