Kenan G, December 2023
"The wife is happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I came here to purchase my wife a Smart ForFour, she is very happy with it! She loves it, it is just right for what she needs it for. I am quite pleased with the choice I made, shes made up! I wouldn't have any reservations in recommending this company to others:)
+1 Found this review helpful
Ponko from Ponko in response to The wife is happy
We're thrilled to hear your wife is loving her Smart ForFour! It's fantastic that it's hitting all the marks for her needs. Thank you for your trust in us and for recommending our company. Wishing your wife many happy miles in her new car!
Leszek, December 2023
"Super!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi was perfectly prepared for departure. The test drive and all purchase documents with Haydn went quickly and nicely. Great service, thank you.
+1 Found this review helpful
Ponko from Ponko in response to Super!
Thank you for your wonderful review! I'm thrilled to hear that your Audi experience, from the test drive to the purchase process with Haydn, was seamless and efficient. We strive to offer top-notch service, and I'm delighted it met your expectations. Safe travels in your new Audi!
Joshua B, December 2023
"Refreshing upgrade "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car's doing great, and I'm pretty happy with it. It's decent—enjoying the drives I make, settling into it smoothly. It's a nice little upgrade from my previous one. Shifting from an older model wasn't too tricky, actually quite refreshing. The customer service was a breeze. Easy dealings with a really cool guy. There was a hiccup with the finance initially, but James sorted it out with honesty. Overall, a 5 star experience!
+1 Found this review helpful
Ponko from Ponko in response to Refreshing upgrade
Thank you for your awesome review! We're thrilled to hear that your transition to the new car has been smooth and enjoyable. It's great to know that you're pleased with both the vehicle and our customer service. We appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, feel free to reach out. Happy driving!
Kayla D, December 2023
"A very positive experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The VW Polo suits me rather well, I like it a lot and its great to drive. The team were brill with me, ever so welcoming and kind towards me, the way the treated me was lovely. I'm going to go with a 4 as I never give full marks, no one is perfect and there is always room for improvement. A very positive experience though and one I would happily recommend on to others.
+0 Found this review helpful
Ponko from Ponko in response to A very positive experience
Thank you so much for your wonderful review! It's fantastic to hear that you had a great experience with the VW Polo and our team. We truly appreciate your feedback and recommendation. Your perspective on improvement is spot on—there's always room to grow. If you ever need anything in the future or have further feedback, we're here for you!
Nivaldo C, December 2023
"👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car: Smooth sailing so far! Enjoying the drive, especially after upgrading from a Ford Fiesta.
Customer service: Helpful, friendly, and spot-on. Explained everything well—a solid 5 for a job well done!
Rating: 5 stars ⭐⭐⭐⭐⭐
+2 Found this review helpful
Ponko from Ponko in response to 👍
Thank you so much for your awesome review! We're thrilled to hear you're enjoying the upgrade and that our customer service hit the mark for you. Here's to many more smooth rides ahead!
Bethany S, December 2023
"Fiat 500C"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love my Fiat 500, very happy with it. Thank you Ponko :)
+3 Found this review helpful
Ponko from Ponko in response to Fiat 500C
Thrilled to hear you're loving your Fiat 500! Ponko and the team are delighted to have been part of your happiness. Drive on and enjoy the ride! 🚗✨
Ummi H, December 2023
"Patient and not pushy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I thought that my experience down at Ponko has been seamlessly brilliant, my Jaguar XE is a smashing car that has served me well since the purchase, not one issue has cropped up.... HAPPY DAYS! The staff member Haydn is a credit to Ponko, he was patient, answered every question I had, give us more than enough time to take a look at the car and truly listened to what we wanted and what would suit us best. Great experience. 5 stars all day long.
+3 Found this review helpful
Ponko from Ponko in response to Patient and not pushy
Thank you so much for taking the time to share your positive experience at Ponko! We're delighted to hear that your Jaguar XE has been a fantastic addition to your life without a single issue. It's wonderful to know that Haydn provided exemplary service, displaying patience, thorough knowledge, and genuine attentiveness to your needs. We strive to create great experiences for our customers, and we're thrilled to receive your glowing 5-star review. We look forward to continuing to exceed your expectations in the future. Happy driving!
Mr C, December 2023
"Very promising "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very promising so far, buying experience very good. I've bought a lot of vehicles in 55+ years ~1,000,000 miles of motoring. At this point in time I don't recall a better buying experience (apart from the 3 hour drive down the A1 / A14). Vehicle seems just what I was looking for / what it was presented as. Car was delivered 150 miles to our door in showroom condition. Very slick operation, all staff very professional, but still early days yet ;-)
+1 Found this review helpful
Ponko from Ponko in response to Very promising
Thank you for sharing your experience! We're delighted to have provided you with a memorable buying experience, even with the A1/A14 adventure. It's fantastic to hear that the vehicle meets your expectations. Here's to many more miles of motoring satisfaction!
Andrea B, December 2023
"Working perfectly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's been all smooth sailing with the Ford KA! Everything's working perfectly, and I'm pleased as punch. They explained everything nice and clear, no worries there. They're patient and on point, making sure you're totally on board. 100% on the mark...absolutely, definitively a 5-star experience! Totally happy with it.
+1 Found this review helpful
Ponko from Ponko in response to Working perfectly
Glad to hear your Ford KA has been smooth sailing! It's awesome that the explanations were crystal clear and the team patient and attentive. Sounds like a textbook 5-star experience. Enjoy every moment cruising in your KA!
Tim J, December 2023
"Spot on 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
There was a great distance between me and Ponko, where I bought my Jag XF, but this did not take anything away from the quality of my experience. The car is fantastic, even thought I took a risk and bought the car online everything went shockly smooth, the delivery guys were fantastic, on time and just how we planned. I say we go for the 5 stars as the experience was so highly positive, it couldn't be anything else.
+1 Found this review helpful
Ponko from Ponko in response to Spot on 5 stars
Thrilled to hear your experience with Ponko for the Jag XF was top-notch, even with the distance! Buying online can be a leap, but I'm glad it went incredibly well for you. Kudos to the delivery team for their punctuality and smooth service. A definite 5-star experience indeed! Happy driving!
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