1,196 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,196 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"A lovely car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no issues at all and it has been one very smooth car purchase. I am pleased with the Renault Captur, its a lovely car.

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+1 Found this review helpful

Ponko from Ponko in response to A lovely car

Hi Terry, Thank you for your 4-star review! We're thrilled to hear that your car purchase experience with us was smooth and hassle-free. The Renault Captur is indeed a fantastic choice, and we're glad to know that you're pleased with your new car. Thank you for choosing Ponko!

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"A lengthy Search"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was searching for an Automatic that I could share with me son and for the life of me I could not decide.. I was scrolling through Auto trader and I came across the Renault Clio and I though it looked perfect so I went with that car. The process was made easy and everything was made clear, I would deffo come back to Ponko!

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Ponko from Ponko in response to A lengthy Search

Hi Michele, thank you for your 5-star review! We're delighted to hear that you found the perfect car for you and your son at Ponko. We take pride in making the car-buying process easy and transparent for our customers. Your satisfaction means a lot to us, and we truly appreciate your kind words. Should you ever need any assistance looking for a vehicle in the future, please don't hesitate to get in touch and we will be happy to help. But for now enjoy your new car!

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"Pretty high end "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate my experience at 4 stars :)

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Ponko from Ponko in response to Pretty high end

Hi Jakub, thank you for your 4-star review!

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"Very good team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time I have purchased form you guys, its a please doing business with you. I came back! - 1, your very local. 2, the car I bought last time had NO issues and it ran wonderfully. 3, the customer service is impeccable. and 5, You had in just what I was looking for. A very good team here that will look after you!

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+1 Found this review helpful

Ponko from Ponko in response to Very good team

Hi Martin, Thank you for your 5-star review! We greatly appreciate your loyalty and trust in Ponko. We're thrilled that you had a great experience with us once again, from the convenience of our location to the reliable car you purchased last time. Providing excellent customer service is what we strive for, and we're delighted to know that you found it impeccable. Thanks again for you support!

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"On the ball"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am more than happy to tell the truth. I have had a little niggle with the USB and honestly, they have got me in and getting it sorted faster than I could finish telling them about the niggle. These guys are ON THE BALL. I would recommend for sure!

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Ponko from Ponko in response to On the ball

Hi Christopher, thank you for your 5-star review! We're glad we could address the USB issue promptly and efficiently for you. Customer satisfaction is our priority, and we appreciate your recommendation. Hope to see you again in the future., But for now enjoy your new car!

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"My son loves it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son is loving the Ford KA, brill little motor that he enjoys his freedom in. I would rate a 5!

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+0 Found this review helpful

Ponko from Ponko in response to My son loves it

Hi Oliver, thank you for your 5-star review! We're delighted to hear that your son is loving the Ford KA and enjoying his newfound freedom! If there's anything else we can do for you, just let us know. Happy driving!

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"Big thank you to James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate a 5! Huge thanks to James for being so great. Even when things got a little complicated they didn't just ignore me they were always just a phone call or email away. Very impressive sales team that are not pushy in the slightest.

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Ponko from Ponko in response to Big thank you to James

Hi Gerald, thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear your car-buying journey a great one. James takes immense pride in providing exceptional service, and we're thrilled to hear that he made a positive impact on your car-buying experience. Thank you for choosing Ponko, and we wish you many enjoyable and memorable journeys in your car!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought online car from Ponko. Very good experience. Nice,friendly and professional staff. Very detailed video of the car was sent to me. Car was delivered on time.Delivery driver called me in the morning and told me what time car will be delivered. Nice and friendly guy delivered the car, very professional show me the car, had all paperwork ready yo sign. Definitely recommend. Car as described. Hassle free .

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Ponko from Ponko in response to ⭐⭐⭐⭐⭐

Hi Marcin, thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time purchasing your car online from Ponko. Our team takes immense pride in providing exceptional customer service, and we're delighted to know that our staff was nice, friendly, and professional throughout the process. We understand that buying a car online can be a different experience, so we're glad that our detailed video of the car helped you make an informed decision. We're happy that the delivery guy made sure to show you the car in a professional manner and had all the paperwork ready for your convenience. We wish you many enjoyable journeys in your new car!

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"Frederick was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am most pleased with the outcome from Ponko, I drove away with a lovely Audi A1 with a smile on my face. I love the car, its a great drive and super smooth! Frederick, who was dealing with my went though everything very clearly and made sure I had full understanding of the process! I would more than happily use again in the future. :)

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Ponko from Ponko in response to Frederick was great

Hi Samantha, thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you are extremely pleased with your recent visit to Ponko and that you are enjoying your new Audi A1. We take immense pride in offering our customers a seamless and enjoyable car-buying experience, and it brings us immense joy to know that Frederick was able to assist you so well. Providing clear and comprehensive explanations of the process is of utmost importance to us, and we're glad to hear that he made sure you had a full understanding. Once again, thank you for choosing Ponko, and we wish you many happy miles in your new Audi A1!

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"Reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am overall very pleased with the outcome down at Ponko, it was great! I did have a minor issues and that was with my AC, I informed Ponko and soon after they had sorted my issue and got it sorted by giving the AC a re-gas. I felt like the staff did enough for me and was helpful and friendly from the get go. I would like to rate a high 4.5 stars!

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Ponko from Ponko in response to Reliable

Hi Steve, thank you for sharing your positive experience with us! We're thrilled to hear that you are overall very pleased with your experience at Ponko. Our team always strives to provide excellent service and address any issues promptly, and we're glad to know that we were able to resolve the AC issue to your satisfaction by giving it a re-gas. Customer satisfaction is our top priority, and we're pleased that you found our staff helpful, friendly, and attentive from the get go. Thank you again for choosing Ponko, and we hope you enjoy your new car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1196 reviews4.7 out of 5 stars — Rated Excellent
Excellent
946
Very Good
239
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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