Ponko from Ponko in response to Brilliant Dealership

Hi Tomas, thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future!

Ponko from Ponko in response to Honest, Trustworthy Dealership

Hi Sean, thank you so much for sharing your positive experience. We greatly appreciate your feedback and are thrilled to hear that you had such a pleasant interaction with our team. It's wonderful to know that Asif was extremely helpful and went above and beyond to assist you. We take pride in our commitment to honesty and trustworthiness, and it's great to hear that his attention to detail, demonstrated through the video he sent you, left a strong impression. We believe in providing transparent and accurate information to our customers, and it's fantastic to know that you felt confident in our dealership. Thank you for expressing your intention to use our services again. We look forward to serving you again in the future!

Ponko from Ponko in response to Fantastic customer service

Hi Alan, thank you for taking the time to share your positive experience with us. We're thrilled to hear that you are enjoying your Seat and that your interaction with Fred was friendly and helpful. At Ponko, we believe in providing our customers with a transparent and pressure-free car-buying experience. We're glad to hear that Fred took the time to help you understand everything and engage in an educated discussion. Our team is committed to assisting customers in making informed decisions without any hidden agendas. We're delighted that your purchasing process went smoothly and efficiently. Customer satisfaction is our top priority, and we're constantly working to streamline our processes to provide a seamless experience for all our customers. If you have any further questions or need any assistance with your Seat or any other matter, please feel free to reach out to us.

Ponko from Ponko in response to A great online purchase.

Hi Adam, thank you for sharing your positive experience. We're glad to hear that despite the distance, our team was able to assist you in a way that met your needs and exceeded your expectations. We understand that not being able to see the car in person can present its challenges, but we're pleased that Asif was able to provide you with a detailed video call to showcase the car. His honesty in pointing out minor scratches demonstrates our commitment to transparency and ensuring that our customers have all the necessary information to make an informed decision. We're also delighted to hear that our delivery service was professional and pleasant. We strive to provide a seamless and enjoyable experience from start to finish, and it's great to know that our delivery team maintained good communication with you throughout the journey. Thank you for acknowledging our fantastic service. If you or your daughter have any further questions or require any assistance, please don't hesitate to reach out to us.

Ponko from Ponko in response to Super duper 😊

Hi Maisie, thank you for taking the time to share your fantastic experience at Ponko. We're thrilled to hear that Asif provided you with exceptional service and made you feel at ease throughout the car-buying process. At Ponko, we understand the importance of giving our customers the space and time they need to make informed decisions without any pressure. We're delighted to hear that you felt supported in your decision-making process and that Asif was helpful in providing you with the information you needed. Congratulations on your new Abarth 500! We're thrilled that you're so happy with your purchase! Thank you for choosing Ponko, and if you ever need any further assistance or have any questions, please feel free to reach out to us.

Ponko from Ponko in response to Was perfect from top to bottom

Hi, David, thank you for sharing your wonderful experience. We're delighted to hear that you discovered us through Auto Trader and had such a positive experience with our team. We're thrilled that Asif provided you with excellent assistance and made the car-buying process quick and easy for you. Our team strives to deliver exceptional customer service, and it's fantastic to know that you felt supported throughout. We're also pleased to hear that our delivery driver went the extra mile to ensure your satisfaction. We believe in providing a comprehensive experience, and it's great to know that they took the time to show you around the vehicle and familiarize you with its features. Thank you for your high recommendation and expressing your intention to use our services again in the future. We would be more than happy to assist you with any future car purchases or any other automotive needs you may have. Once again, we sincerely appreciate your feedback and thank you for choosing Ponko.

Ponko from Ponko in response to 👍

Thank you for taking the time to share your positive experience with Ponko's sales team during your recent car purchase. We greatly appreciate your feedback and are delighted to hear that our team provided you with brilliant assistance throughout the process. Your kind words about the level of service you received from our sales team are truly rewarding for us. We take pride in ensuring that every customer receives personalized attention and guidance, making the car-buying experience both informative and pleasant. We value your business and are grateful for your trust in Ponko. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our team.

Ponko from Ponko in response to Efficient Dealership

Hi Adam, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that you're pleased with your new car. Haydn is indeed an exceptional team member, and we're glad he provided you with excellent and efficient service from start to finish. We appreciate your recommendation and are delighted to have earned a 5-star rating from you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new car!

Ponko from Ponko in response to Five star experience

Hi Dan, thank you for sharing your experience with us, even though you hadn't used Ponko before. We're glad that our advertisement caught your attention and prompted you to give us a call. It's fantastic to hear that Haydn provided you with a warm welcome and was able to answer all your questions seamlessly. We're thrilled that you were impressed with the Alfa's performance during the test drive and that it ultimately led you to make the decision in purchasing the car. We hope you continue to enjoy your amazing, nippy little car for many miles to come!

Ponko from Ponko in response to Enjoyable car buying experience

Hi Edward, Congratulations on your recent purchase! We're thrilled to hear that Haydn provided you with an excellent experience throughout the entire process. We take pride in our team's dedication to providing a pressure-free environment and offering a wide range of options to our customers. It's fantastic to know that you're a very happy customer thanks to Haydn and the team at Ponko. We appreciate your recommendation, and if there's anything else we can assist you with in the future, please don't hesitate to let us know. Enjoy your new car!