Ponko from Ponko in response to A positive online buying experience

Hi Tara, thank you for sharing your positive experience of purchasing your first car online with Ponko! We understand that buying a car without seeing it in person can be nerve-wracking, but we're glad to hear that everything went smoothly for you. It's great to know that you and your husband did your research, including reading reviews, to feel more confident in your decision. We're delighted that the video of the Qashqai provided you with a detailed view of the car and helped alleviate any concerns. We strive to provide excellent customer service, and we're thrilled that both the salesman and the delivery driver were helpful and accommodating. If there's anything else we can do for you or if you have any further questions, please feel free to reach out. Congratulations on your new Qashqai, and we wish you many enjoyable miles ahead!

Ponko from Ponko in response to Straight forward purchase

Hi Tererai, thank you for choosing Ponko and sharing your positive experience with us! We're thrilled that the Insignia caught your attention and that Haydn provided excellent customer service throughout, ensuring a smooth test drive and a pressure-free buying experience. We appreciate your kind words about Haydn's friendliness and approachability. Our team at Ponko is dedicated to providing exceptional service, and we're delighted that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. But for now, enjoy your new car!

Ponko from Ponko in response to Impressive Dealer

Hi Bobby, We greatly appreciate your feedback and are delighted to hear that your first experience with Ponko exceeded your expectations. Providing a painless and hassle-free service is one of our top priorities, and we're glad that we could deliver that to you. We're thrilled that you find the Alfa to be a lovely car and that it offers a pleasant driving experience. Your satisfaction is important to us, and we're grateful that you chose Ponko for your automotive needs. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. we hope you continue to enjoy your new Alfa for many more enjoyable miles!

Ponko from Ponko in response to ASIF WAS SUPERB

Hi Paul, thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying your BMW X3 and that you're very happy with everything. We appreciate your high praise for Asif and his superb assistance. Providing excellent customer service is one of our top priorities, and we're glad that Asif made a positive impact on your experience. We're delighted to know that you're super happy with your decision to come to Ponko, and we look forward to serving you again when the time comes for your next upgrade. If there's anything else we can assist you with in the meantime, please feel free to reach out. Thank you for choosing Ponko, and we wish you many more enjoyable miles in your BMW X3!

Ponko from Ponko in response to Ba da ba ba bah I'm loving it.

Hi Susan, thank you for taking the time to share your feedback! It's great to hear that James provided you with fantastic service and effectively addressed your concerns regarding the finance on your previous car. We are thrilled to know that you're having fun in your new Nissan Juke! And we hope you continue to do so for many more miles. Thank you once again for sharing your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Ponko from Ponko in response to Keep up the good work

Hi Kathryn, thank you so much for taking the time to share your positive experience. We're thrilled to hear that your first encounter with us left you feeling satisfied and happy with both your Peugeot and the service provided. At Ponko, our primary goal is to ensure that every customer has an exceptional experience, and it's wonderful to know that we achieved that with you. Your kind words and encouragement mean a lot to us. We appreciate you choosing Ponko, and on behalf of the team, we wish you the very best for the future!

Ponko from Ponko in response to If Carlsberg did dealerships!

Hi Wojciech, thank you for sharing your positive experience with us. We're thrilled to hear that Ponko was a great place for you to visit when looking for your next car. It's wonderful to know that as soon as you walked into our showroom, you were greeted with a warm smile from our salesman. We take pride in providing a friendly and helpful environment for our customers. We're glad to hear that he went above and beyond to assist you. We're delighted to hear that you're ecstatic with your Audi A1 and that it runs like a dream. Thank you for choosing Ponko and for sharing your positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us.

Ponko from Ponko in response to Perfect from start to finish

Hi Sanjose, thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that you had a positive car-buying experience with Ponko. We're glad that you found the Autotrader listing for the Mercedes thorough and informative, with nice photos. Providing detailed information and visuals is important to us to ensure our customers have a clear understanding of the vehicles we offer. It's also great to know that James was helpful, friendly, and attentive in answering your numerous questions. We strive to provide excellent customer service, and we're pleased to hear that James kept you in the loop every step of the way and addressed all your inquiries. We would like wish you many enjoyable miles ahead in your Mercedes!

Ponko from Ponko in response to Stress free and straight forward

Hi Stephen, thank you for sharing your feedback with us. We're delighted to hear that your experience at Ponko in Cambridge was smooth, stress-free, and straightforward. We're glad that you found the car presentation to be excellent upon your arrival. At Ponko, we strive to ensure that our vehicles are well-prepared and presented to meet our customers' expectations. We appreciate your kind words and your willingness to consider Ponko for your future car needs. We're committed to providing excellent service and a seamless car-buying process, and we look forward to assisting you when the time comes for your next car purchase. Thank you once again for choosing Ponko and for your positive feedback.

Ponko from Ponko in response to 5/5 from me

Hi Oliver, Thank you for taking the time to share your feedback. We're thrilled to hear that you had a 5-star experience at Ponko and that our team provided excellent service. We're glad that Hayden was polite, helpful, and provided you with all the information you needed. At Ponko, we strive to ensure that our customers receive the support and assistance they require to make informed decisions. Thank you for recommendation. We appreciate your trust and confidence in our services. If you have any further questions or need any further assistance, please don't hesitate to reach out to us.