Ponko from Ponko in response to Upgraded to a Mercedes

Hi Aoife, thank you for sharing your positive experience with Ponko. We're thrilled to hear that you had a great interaction with Fred and that he provided excellent service. We're glad that you decided to visit our showroom after noticing the great selection of cars on offer. At Ponko, we take pride in offering a wide range of high-quality vehicles to meet our customers' preferences and needs. It's wonderful to know that Fred promptly attended to you, asked about your preferences, and showed around the Mercedes. We're delighted that the test drive confirmed your decision to purchase this amazing car. Congratulations on the upgrade from your Fiat 500! Once again, congratulations on your new Mercedes, and we wish you many enjoyable miles ahead!

Ponko from Ponko in response to A nice drive

Hi Sandeep, thank you for your feedback. We're thrilled to hear that you're very happy with the service at Ponko and that you love your new BMW. Thank you once again for choosing Ponko. We greatly appreciate your feedback and support.

Ponko from Ponko in response to Well pleased with everything

Hi Mark, thank you for sharing your positive experience. We're delighted to hear that the salesman provided you with lots of advice and information about the car, delivering remarkable service. We're thrilled that you're enjoying your new Golf and finding it a lot better in comparison to your previous vehicle. It's fantastic to know that it offers a more comfortable and smoother driving experience, along with additional gadgets. We're glad that you're pleased with the automatic transmission, despite it being new to you. Thank you for recommending us to others. We greatly appreciate your feedback and support.

Ponko from Ponko in response to They understood my needs

Hi Kevin, thank you for sharing your positive experience at Ponko. We're glad to hear that Fred was pleasant and helpful, understanding your needs and accommodating them accordingly. At Ponko, we believe in providing a personalized and pressure-free experience for our customers. We're delighted that Fred respected your preferences and didn't try to sell you something you didn't want or apply pressure for add-ons. We appreciate your kind words and are thrilled to have provided you with a great overall experience. Once again, thank you for choosing Ponko. We greatly appreciate your feedback and support.

Ponko from Ponko in response to Stunning sales lounge at Ponko

Hi Carl, thank you for sharing your positive experience. We're thrilled to hear that Haydn was friendly and helpful throughout your car-buying process. We're also delighted to know that you and your wife were impressed with our stunning sales lounge. Creating a welcoming and visually appealing environment for our customers is important to us, and we're glad it left a positive impression on both of you. It's fantastic to hear that your new Qashqai is a significant improvement over your previous V40. We understand the importance of finding a vehicle that suits your needs, and we're glad that the Qashqai's higher ride height and SUV design offer the practicality and driving enjoyment you were seeking. Thank you for choosing Ponko and sharing your feedback. We greatly appreciate your support.

Ponko from Ponko in response to Professionalism at it's finest

Hi Jill, thank you for sharing your positive experience with us. We're delighted to hear that you received a helpful and professional service from our team at Ponko. We take pride in presenting our vehicles at their best and offering them at competitive prices. It's wonderful to know that the Corsa you saw online was beautifully presented and offered at a good price, leaving you with a positive perception. We're glad that our salesman provided you with a professional and knowledgeable experience. At Ponko, we strive to ensure that our team members are well-informed and able to assist our customers effectively. Thank you for considering us for your future automotive needs. If you have any further questions or require any assistance, please don't hesitate to reach out to us.

Ponko from Ponko in response to Credit where it is due.

Hi Russell, thank you for your positive feedback. We're thrilled to hear that Asif provided excellent service and made your experience with us enjoyable. At Ponko, we believe in providing a pressure-free environment for our customers. We're glad to know that Asif allowed you to take your time during the test drive of the Jaguar, giving you the opportunity to fully experience the car and make a decision at your own pace. Customer satisfaction is our top priority, and we're delighted that you felt we went above and beyond to meet your needs. We greatly appreciate your recognition and support. Thank you for choosing Ponko.

Ponko from Ponko in response to A pleasant experience

Hi Simon, thank you for sharing your positive experience with Ponko. We're delighted to hear that you had a pleasant experience and are highly satisfied with your purchase of the Nissan Juke. Ensuring a quick and professional transaction is important to us, and we're glad to know that we met your expectations in this regard. Thank you once again for choosing Ponko. We greatly appreciate your feedback and support.

Ponko from Ponko in response to Went out their way to help!

Hi Terrance, thank you for sharing your feedback with us. We're delighted to hear that your wife is enjoying the Yaris. We appreciate your wife's feedback regarding the missing rear parcel shelf, and we're glad to hear that our team promptly addressed the issue. We believe in providing excellent aftercare service to ensure our customers' satisfaction. It's great to know that we were able to arrange the delivery of a replacement within 2-3 days. We're committed to going the extra mile for our customers. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction and provide any necessary support.

Ponko from Ponko in response to SIMPLE ONLINE PURCHASE!

Hi Jason, thank you for sharing your positive experience with us. We're thrilled to hear that your experience dealing with Ponko was very positive. We understand that buying a car online and having it delivered can be a new and different experience. We're glad to know that our online website made the process simple and convenient for you. We believe in providing a seamless and user-friendly online platform to enhance our customers' car-buying journey. Thank you once again for choosing Ponko. We greatly appreciate your feedback and support.