Ponko from Ponko in response to 5 Star review

Hi Mehul, thank you so much for your 5-star rating and your kind words! We greatly appreciate your support and are thrilled to hear that you had an exceptional experience with Ponko. At Ponko, we strive to provide the best service possible to our customers, and it's rewarding to know that we have met your expectations. Your satisfaction is our top priority, and we're delighted that we were able to deliver a faultless experience for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.

Ponko from Ponko in response to A brand new experience but a good one.

Hi Louise, thank you for sharing your positive experience. We're thrilled to hear that you are extremely happy with your new Kia Sportage and that the process of purchasing it through finance was hassle-free and easy to follow. It's wonderful to know that your Kia Sportage has exceeded your expectations. We strive to offer reliable and efficient vehicles to our customers, and we're delighted that we have met your needs in this regard. We're glad that Asif provided you with excellent assistance throughout the finance process, especially considering it was a new experience for you. Our team is committed to making the car-buying journey smooth and enjoyable for our customers, and we're thrilled to hear that you had a positive and stress-free experience. Thank you for your kind recommendation. We greatly appreciate your support and would be more than happy to assist you again in the future for your next purchase. All the Best.

Ponko from Ponko in response to Asif was a great guy 😁

Hi Ryan, thank you for sharing your positive experience. We're thrilled to hear that Asif provided you with excellent service and made your experience easy and pleasant. We take pride in our team members, and it's fantastic to know that Asif was a great guy to deal with and made the process smooth for you. We believe in creating a friendly and welcoming environment for our customers, and it's wonderful to hear that Asif exemplified that. We're honoured to have earned your trust as a first-time customer, and we greatly appreciate your intention to use our services again in the future. Thank you for choosing Ponko, and we look forward to serving you again in the future. If you have any further questions or need any assistance in the meantime, please feel free to reach out to us.

Ponko from Ponko in response to Perfect Service

Thank you for sharing your positive experience. We appreciate your feedback and are thrilled to hear that everything is perfect with your Kia. Customer satisfaction is our utmost priority, and we're delighted that we have met your expectations. Thank you for choosing Ponko!

Ponko from Ponko in response to Thrilled

Hi Terrance, thank you for taking the time to share your fantastic experience at Ponko. We're absolutely thrilled to hear that we were able to meet and exceed your expectations. At Ponko, we prioritize customer satisfaction, and it's rewarding to know that our team was attentive and helpful throughout your experience. We believe in presenting our vehicles in their best possible condition, and we're delighted that the interior of the Yaris you purchased was in immaculate condition. We want our customers to feel like they're driving away in a car that looks and feels as good as new, and we're glad we achieved that for you. Thank you for choosing Ponko and placing your trust in us. If you have any further questions or need any assistance, please don't hesitate to reach out to us.

Ponko from Ponko in response to Super happy

Thank you for sharing your positive review of your new Honda. We're thrilled to hear that you're super happy with your purchase and that the car meets your needs for size and practicality. We're glad that the vehicle ticks all the boxes for you. We strive to offer vehicles that provide both functionality and satisfaction, and we're delighted that we could meet your expectations in that regard. We also appreciate your kind words for the salesman who assisted you throughout the decision-making process. Providing helpful and knowledgeable guidance is important to us, and we're glad that he could assist you effectively. Thank you for choosing Ponko and for sharing your positive feedback!

Ponko from Ponko in response to Can't fault them

Hi Mark, thank you for sharing your feedback regarding your experience with us. We appreciate your honesty and the opportunity to address your concerns. We apologize for the issue you faced with the paint peeling on the roof of your car. However, we're glad that our team was quick to address the problem and promptly booked your car in for repair. Customer satisfaction is important to us, and we aim to resolve any issues efficiently and effectively. We appreciate your feedback regarding the ability to walk around the cars for sale. We understand that the convenience of viewing cars anytime without an appointment is important to you. We will take this into consideration and explore ways to enhance the viewing experience for our customers in the future. Thank you for rating us a 4 overall, despite the mentioned issue. We value your business and feedback, and we're committed to continuously improving our services to meet the needs of our customers. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.

Ponko from Ponko in response to 5/5

Hi Steven, thank you for sharing your positive feedback regarding your car purchase. We're thrilled to hear that you are more than happy with your new car, and we appreciate your kind words. We take great pride in providing excellent customer service, and we're delighted to hear that our team met your expectations. Your satisfaction is important to us, and we're glad that we could deliver a 5/5 experience for you. Thank you for choosing Ponko. Enjoy your car, and we wish you many enjoyable miles ahead!

Ponko from Ponko in response to Car for my son

Thank you for sharing your positive review of your recent car purchase. We're thrilled to hear that your son is absolutely delighted with his new car, and it's great to know that he's been enjoying it so much. We're pleased to hear that the car buying process was easy and straightforward for you. Providing a hassle-free experience is important to us, and we're glad that we could meet your expectations in that regard. Our team are dedicated to providing friendly and helpful service, and we're delighted that you found them to be just that. Customer satisfaction is our priority. Thank you for choosing Ponko, and we appreciate your willingness to return to us for another car in the future. We wish your son many safe and enjoyable journeys in his new car!

Ponko from Ponko in response to Smooth process

Thank you for taking the time to share your positive review of your Kia purchase. We're thrilled to hear that you're over the moon with your new car and that it has exceeded your expectations in terms of its appearance and overall quality. We're delighted that the car buying process went smoothly for you and that everything unfolded as it should. Our team works hard to ensure a seamless and hassle-free experience, and we're glad that we delivered on that promise. Thank you for choosing Ponko!