Discovering Premier Car Supermarket Derby was fortunate for me, and I'm thrilled that I did. They helped me find a Vauxhall Grandland that I couldn't be happier with. It not only looks great but also makes driving effortless with its performance. The staff at Premier Car Supermarket Derby were instrumental in my decision-making process. They allowed me to test drive the car and answered all my questions with clarity and professionalism. Their customer service was exceptional, and they made sure I had all the information I needed to make an informed choice.

A completely hassle-free experience. No pressure sales from these guys; they let me look around and choose what car I wanted at my own leisure. I'm very pleased with my BMW. Thanks 👍

I was specifically looking for a Kia Ceed and came across Premier Car Supermarket Derby online. They had a Kia Ceed that featured everything I was looking for, was in great condition, and was priced perfectly. This made my decision to visit the dealership an easy one. They offered me a test drive, but I was confident it would be a great car. A huge thank you to the staff for going above and beyond and making the process seamless.

Would recommend Premier Car Supermarket to anyone. The cars are brilliant, the staff are brilliant, and the aftercare is brilliant. It's rare that you come across a dealer who cares about their customers after the sale and feels that their job is complete once the car leaves their forecourt. 

I am driving my new car every day, and there have been no issues whatsoever. The team at PCS Derby answered all my questions, helped me set things up online, and made sure I had everything I needed. They even went above and beyond picking me up from the train station, which was so kind of them. 

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My online search for a new car led me straight to Premier Car Supermarket. They had some great reviews, and when I saw their selection, I was confident I would find a great car. Upon arrival, I was greeted by the very friendly sales team. After explaining what I was looking for, they showed me the Mini One. I loved it immediately. The car was a perfect size, stylish, and had all the features I needed. When I took it for a test drive, I quickly understood why so many people love Minis. It drove exceptionally well, with smooth handling and a comfortable ride. The entire experience at Premier Car Supermarket was fantastic. The sales team was friendly, knowledgeable, and attentive to my needs. They listened carefully to what I was looking for and helped me find a car that was just right for me. Their professionalism and dedication to customer satisfaction were evident throughout the process.

I couldn't have asked for a better recommendation! My mate, who works for the AA, suggested I check out Premier Car Supermarket when I was in the market for a new car. He mentioned that they had great quality cars, so I decided to visit the dealership. When I arrived, I was impressed by the wide selection of vehicles available. After a thorough look around, the Volkswagen Passat caught my eye. It was in pristine condition, and I was eager to take it for a test drive. The moment I got behind the wheel, I found it to be extremely easy and comfortable to drive. The car’s performance and smooth handling exceeded my expectations. The staff at Premier Car Supermarket were fantastic throughout the entire process. They were friendly, knowledgeable, and very helpful from the moment I arrived. What I appreciated most was that they never made me feel pressured to make a decision. Their relaxed and supportive approach made the car-buying experience enjoyable and stress-free.

I want to share our experience with you about Premier Cars Derby. We saw an electric MG and phoned to view it, we paid £99 holding fee as it wasn’t on our door step. We travelled 50 miles to view the car and had a timed appointment, however we were kept waiting and said the car wasn’t quite ready! we were eventually taken to the car in your spray shop where it was covered up in plastic and the front passenger door being sprayed.  Apparently there was a scratch and rather than put that on the ad or tell us when we phoned there was no mention. If they had told us I doubt we would have gone ahead. Emily suggested we go off to a local pub to wait while the paint drys, which we agreed to do, when we returned for a test drive the car was covered in dust inside which started ringing alarm bells. My husband mentioned about a noise and asked Emily if this was normal with an electric car as we have no experience of electric vehicles. We didn’t really get a reply to that question and when we asked about the history of the car we were told they had only had it 2 days and waiting for information to come through. The reassured us the car would look like new when we went to collect and and we were part exchanging ours so agreed to go ahead and paid £1,000 deposit. As it was late in the day we did the paperwork and wanted to start our long journey home. When we got home and started talking about it we felt we weren’t excited about the car like we should be, only nervous about the experience we had and the state we saw the car in. We desperately tried to convince ourselves that when we arrive to collect it we would see it differently, however after another sleepless night and unsure about the noise and the fact the tyres looked like they had done more than 15,000 miles we thought it would be best to cancel rather than being disappointed and another long journey. I had hoped as a good will gesture they would return the deposit along with the £99 holding fee. I wanted to give them the opportunity to do the right thing by the customer.  Not a chance once they had the £1,000 they weren’t going to part with it, I understand it’s a non refundable deposit, however seems very unfair. I wanted to share our experience so it doesn’t happen to anyone else, we have now used a local dealership which was a totally different experience and they had a range of cars at similar prices. They did offer to transfer the deposit onto another car but no way did I want to go ahead and have another bad experience. Hopefully by sharing our experience it will save others from the same thing.

I am driving my new car everyday for work and there have been no issues whatsoever so it is clear they look after their cars. They got me everything I needed and answered all my questions. They helped me set things up online so I could see all of the information I need although I need to sort out where the verification code goes as I always seem to miss it. Very good experience with these guys!